Canara Bank — Delay on my NRE remittance

Address:

A4F2, Mogappairwest, Chennai, Tamilnadu

Respected sir/ma'am,

I am reaching out to you regarding a discomfort that I've been facing with the Canara Bank services since a couple of months.

I am a Canara Bank's NRE account holder, Patamata branch, Vijayawada, AP, Everytime after my salary gets from abroad account, it takes more days to get credited into my NRE account. The amount only gets credited after multiple follow-ups.

I've been an NRE customer since 1991 and I've also been receiving very low conversion rates when compared to my colleagues with other service banks. Kindly look into my issue else I would have to consider changing my NRE salary account, i have multiple NRE FD's also in different branches . I would request you put an enquiry on it why it is happening to my account and to speed up the transactions. this is not first time, i was complained to bank manager several times before, branch manager responding well and trying to do best but not sure what is happening in upper loop.

*International bank transfer on 8th April 2022
*Customer received call on 11-20am 11th April 2022
*Phone confirm with branch manager on 11th April 2022
*Remittance not received --17th April 22

Thanks and Regards,
Pandalaneni Srinivas
[protected]@yahoo.com
NRE Account[protected]
Patamata Branch, Vijayawada, Andrapradesh
Phone no-[protected]