Canara Bank — re: reversal of processing fee for education loan not availed

Address:Bangalore, Karnataka, 560008

I have applied for education loan for overseas education to my son in usa,
When my son did not get visa approval from embassy, i could not avail the education loan, since it was not needed, hence i requested the branch as well as retail assets hub in m. G. Road to reverse/refund the loan processing fee for rs.30 lakhs amounting to rs.34, 500=00 including service tax, they refused to adjust the same. Further to this i have converted my education loan to mortgage loan and i requested that processing fee charged earlier is not adjusted towards this mortgage loan. It is unfair on the part of nationalised banks to hear the concerns of common people like this and our money is looted by other big goons.in this regard i need justice on this case. Since we belong to middle class group.
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Canara Bank customer support has been notified about the posted complaint.
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As of today that is 11.4.18 the complaint is not resolved and or at least there was no reply from the bank.
The server is generating auto answers. This is ridiculous in Democratic Country. People like Vijay Mallya and Nirav Modi are looting our Bank money, which is deposited by middle class people. If such is the status, were is the question of real freedom. No justice for common people. Banks are only place of Big people who can do Scandals. It is not operating for common man. This minimum balance issue, and many hidden charges banks collect to operate and take their salaries only from these sources. Ridiculous.

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