Canara Bank — Refund initiated by Amazon but not credited in account

As mentioned above, I'm Monisha, I ordered crocs on Amazon and returned it due to size issue as it was COD they asked my bank details to refund, my refund was initiated on August 19, 2022 of amount 1, 678/- it must have been credited by now but still it's not reflecting in my account, when I complained this to Amazon they gave me a reference id as a proof... When I asked this in bank they didn't respond well plz solve my issue ASAP by verifying the details given below
Reference id:HSBCN[protected]
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