Canara Pinto — bus delay. don't stop at boarding point

Address:

Udupi, Karnataka, 574116

I had booked canara pinto to travel from pune to mangalore. Bus number 4037. It was about to reach at 5pm at wakad. Since the bus was delayed, i was informed that the bus is delayed by 45 mins. We were at the stop at 5:20pm and the bus dint stop at the boarding point. The driver constantly kept on asking us to come to next stop and when we reached the stop he drove off. When we asked him about the stop, he asked us to come to the next stop. This went on till we finally stopped the bus at navle bridge. We forcibly stopped the bus at navle bridge by calling the driver.
Canara pinto services were the best and now all of my experiences with canara pinto are the worst. It was raining heavily and as always the traffic. Yet the bus driver dint stop at any of the stops. When we called him he spoke rudely as if he is the owner of the bus. He disconnected the calls whnevr we asked him of the proper location to board thr bus since we dint know where the busses stop at warje or navle bridge. He never spoke politely nor shared proper address. Instead he was yelling at us for everything.