[Resolved]  Candere Jewellery — Order number 1007166 and 1007175

Address:Enovate Lifestyles Private Limited 501-502, Om Shakti Samrat CHS Ltd., Plot No. 21,Shakti Nivas, Ramchandra Lane extn, Near Greater Bombay Co-op Bank,
Website:www.candere.com

I had ordered two gold coins on 8/12/21 one each for two of my friends whose marriage is on 22/12 and 25/12. But on around 15th, the order was put on hold and no communication was done to me. I waited for one day and I myself approached sales department. They replied after 1 day asking for some documents. Then I decided to get my order cancelled and get refund so that I can buy similar gift offline to my friends since even if i produce documents, my order won't reach my friends on time of occasion.
After all a gift is a gift if given on the special day or ocassion.

It has been 3 days since I requested cancellation of my order. I have got neither reply nor any update on website from candere.
This has caused me suffer alot with mental pressure and lot of dissatisfaction because I could not gift my friends.

This is the worst part of service from candere, playing with hard earned money of the customers.
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Dec 28, 2021
Complaint marked as Resolved 
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    Enovate Lifestyles Private Limited 501-502, Om Shakti Samrat CHS Ltd., Plot No. 21,Shakti Nivas, Ramchandra Lane extn, Near Greater Bombay Co-op Bank,
    India
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