Canon India Complaints & Reviews

I bought a printer 2 months back model MG3070 serial no klnm09990.
The shopkeeper first of all did not provide any info of the printer.
After instarted using it i realised the printer consumes ink at a shocking rate.
For a normal black printout it doesnt give more than 10 -15 copies which the box says 100 copies and cheap
Printing. It can be proved.
The printer costs Rs 5000 and the cartridges i purchased are for RS 6000 apx in 1 month. It has been a harrassment for me.
After comtacting canon the service centre guy was sent after pressuring thn for a month and he said the printer is obselete and not available in the market due to its bad performance.
I have been in touch with canon and the only reply i am getting is that the complaint has been forwarded to concerned department.
I want to get a refund for printer aswell as cartridges from canon as i have been cheated by their misguidance.
I hope writing here will help me and get me justice
Regards
Mashhood buch
[protected]
[protected]@live.com

One image runner 2006N (Sl. No. 2FG00806) has been installed at the office of the Executive Engineer, Raiganj Division, Social Sector, P.W.Dte. at Karnajora, Raiganj through Aircon Communications, the registered dealer of Canon India Pvt Ltd. on 28/03/2019.
Again an Annual Maintenance Contract has been signed from castomer end to Aircon Communications for that image runner for the period 02/09/2020 to 01/09/2021.
On 15/09/2020 the service person of Aircon has noticed the customer regarding some problems and taken out some parts of this machine for cross checking.
Till this day i.e. 24/11/2020 that machine has not come to the functioning condition and the Aircon communication is in silence after repeated communication from the customer end.

Printer 2010 canon command does not execute

I purchased canon printer under the offer, submitted all required documents and was informed I will receive the delivery in 45 days.. it is months now and I keep chasing them (complaint no 125784) and they don’t provide details. Every time I am told please send your address and I submitted address on the email, on sms but still same response every-time.
It is really sorry to see a company like canon deliver such a poor customer service. I would really like to get a clear answer whether I will receive it or not but don’t fool customers with offers that you cannot fulfil.
Looking forward to resolution of this issue on priority.

I am buy a printer today LBP2900B. But printer is bad

Hi sir iam take new printer model name MF244DW, IN DAILY techincal issue and serves center is very worst performance not responding please return my printer
my mobile number [protected] please call me sir
thankyou

KLGK32450 PIXMA G2000 printer is not working.. at Vuyyuru post office AP 521165 Ph. No. [protected]

R/Sir

Good Morning

I was purchased a Canon Printer with Pixma-2010 offer on 27th August 2020 from Mr. Viren Bhatia, Railway Road, Karnal, Haryana. Continuing from 27th August, I m sending many e-mails to office of Canon Printer, Gurgaon (Mobile No.[protected] for this with attached bill, request rejected after consideration immediate. Moreover I also tried to contact him on this Mobile No., immediate cut of, no proper communicate/talked with him.

So, I humble again request u with Invoice Bill along with Stamp, that send my above offer (Pixma Gift) as early as possible. I shall be thankful to u. I m very suffering.

Jitender Kumar
S/o Sh. Atam Prakash Mehta
R/o Ward No. 4, Khurana Colony,
Near Civil Hospital (Community Health Centre) Taraori-132116
Distt. Karnal, Haryana
Mobile No.[protected]

Upper flap injis damege

I was charged a service even after being in warranty I have paid 1800 Rs. because What is the customer charged even after being in warranty. The rat added (cutting) a wire back which was also charged. This is a fraud with the customer, which may lower your service rating.
If the company charges the customer a service charge by saying the warranty So the customer is cheated and I refund my Amount 1800Rs the company service custmer charged to me.

I want to know how to connect printer to wifi please provide me with help my cont. No [protected]

Hi Good Morrning,
I Am Amol R Gaikwad i am Staing In At-Bramhagaon Tal-Paranda Dist-Osmanabad 413502, sir i am Purcheshing Canon G2010 Pixma Printer but printer setup / printer instalation Process not Propely working in my Laptop Machin, i am not working in this printer, plz solve my printer instalation / setup process .
my Contract No :- [protected] / [protected] / [protected]
Thank You .

Support Code 5100 Error code
A printer Error as Occoured.

Dear sir
We wish to bring to your kind notice that we have given above said printer in the month of april 2020 at global service point visakhapatnam after our repeated follow up they have given in the month of july delay to due carona.
When we approached get repaired they said initially it will be rs.4500/ service charges, when 2nd time we asked they you need to change the cartridge accordingly we have purchase two cartridges for worth of rs.4500/- and paid service charges rs.550 plus. They said it will work when we brought to our office started one print only we could take we once again given to global service point diamond park area visakhapatnam. They said cra asy not available hence they can not do any service for the same and said take away.
We wish to ask if they would have said cra asy not working you need to buy new one we would have not invested on cartridges. Now it is not working. We spent rs.5000+ un necessarily.
Is it justice to your service agent did. Now we dont have printer in our office
Please arrange to send the cra assy repair the same.
Or else give us replace the printer. Failing which we have to file consumer complaint.

I have connected my computer (Windows pc) to the printer and have downloaded the application also, after doing what the manual says, to print 6 pictures at once, i went on the image garden and selected the pictures, but i was not able to fit the pictures within the box, the image in the display as shown was getting cut from the ends, i tried to adjust it within the box's limit, but it just went from one side to the other, which resulted in the cutting of the edges. So how do i fix this problem?
The image size also is small and medium downloaded from google?
How do i go about the printing then?

Date of Incident - 18th Aug 2020
Incident - Bought a new lens from a retail shop, Camerina South city, Kolkata.
Noticed (dust/mould) in the lens after connecting it to the camera body. RF lens are supposed to be weather sealed,
it is clearly a faulty lens that is provided to me especially when this a brand new lens.

Resolution - Need a replacement lens.

I have purchased a canon 200d on 04.08.2020 from photo express and camera shop, patna, authorised dealer

He has just given the camera to me after clicking one or two photo graphs.
Actually he is unable to operate the same.
We are just new taking it for home purpose so i am unware about what thing i have to check.

Dealer told me that every thing is ok. Do not worry, i am here for u.

After reaching home, in night i have just checked it, flash was not lighting up.

I contact to the dealer, he said that, you have to go to canon service centre, patna
I have visited the canon service centre, where the authorised person told me that i will take it 15 days atleast, because flash is defective,

Now i thought that where i was wrong. And how i am travelling from here to there.
This is the situation where one can expense rs.50000/- or more and he has to wait for taking the items.
Wether it is justified?

I have deposited the defected camera on 10 th august 20 at canon service centre, patna, bihar

Today again i visited the dealer shop and he told. Me that sir i will take 7-8 days more because your problem is not solved.
I am really harrased, seeing these type of things

Kindly see the issues and take appropriate action against him. They are making bad reputation of canon.

I am furnishing the details of dealer and service centre.

Photo express and camera shop
1. Shop no 73 2nd floor adharshila complex, south gandhi maidan, patna - 800001 (Near rbi)
2. Canon service centre
Om com. Complex, near s. P. Verma road, near new dak bungalow, patna, bihar 800001

Regards

Satish kumar
Sr manager
Canara bank
Dehri on sone, bihar
Mob-[protected]

On off problem

Short lens is not working and sometimes getting burled

Dear sir/ ma'am not satisfied with the customer care service (Techshop services, add: 66 rajgarh main road guwahati-7). I have small dust on my 6dm2 sensor which i have given it to clean. After cleaning, the present dust was removed but the cleaning wasn't done carefully which results in 3 more new dust on my sensor when zoomed in. When i complain about it they have told me to keep the camera at the service center because they have to send it to kolkatta as they cannot fix the problem here which almost took 6-7days. I agree because i donât have any other option. They have given me a customer management portal to sign in and i signed it. The next day they call me and said that i have to wait 12 days or more instead of 7 days. I'm not satisfied. Instead of solving making it worse so i started to read the customer management portal which they provide me because i lose faith in them.in the backside, their terms & conditions. At point no.10 âwhile every effort shall be made to take care of customerâs equipment, the company assumes no responsibilities for loss or damaged due to theft, fire, flood or any other unforeseen circumstances beyond its control.â what???. Thatâs how you provide care service. Instead of fixing making it worst and then give some # terms and conditions. If you can't provide good customer support why you sell your product. I want my refund as soon as possible. Im a canon user for more than 6 years never had such a problem. To inspect and resolve my issue. Otherwise, people hesitate to buy canon products. Canon 6d mark iiâ  contactâ person name tilok buragohain address bhangagarh chilarai nagar path house no 33 pin code 781032 mobile number [protected] product serial number â [protected] query type service â