Epson India Customer Care
Epson India
Customer satisfaction rating: 9%
Submit a Complaint
277
COMPLAINTS

Epson India Customer Care

Epson India

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Address
12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor
Bangalore
Bangalore District
Karnataka
India - 56000

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
277
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132

Phone:
Phone:
up
166
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90

Fax:
Fax:
+91 80 3051 5005  

Additional info
Customer satisfaction rating
9%
Complaints
277
Pending
30
Resolved
17
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Epson India related photos (60)

Epson India Complaints & Reviews

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Epson India — x2q5425092

 spwda on Aug 8, 2018
My epson printer l380 model c462h has not been working since last 2 weeks. No power supply is showing in it. It had been working fine since it was supplied 2 month before. We are a government organisation and we had been using it for office purpose and use was not too high. Only 10 printouts would had been taken out till now. Kindly reslove the issue asap as it is hampering the office work....
Complaint comments  Read comments Complaint category Government Organizations

Epson India — printer m 200

 jay & prem on Aug 3, 2018
Printer is picking paper, hence printing process is held from1 august 2018, i have already lodge complain on phone, printer had purchased from new u2us pc skills cinema road gorakhpur vide bill no 25 dt 17-4-18
Printer details-epson m200 serial no-sn. S2ly156342
Kindly solve the problem in urgently, as i had purchased printer for printing bill,
Address — m/s india sports, cinema road, gorakhpur u. P
Mobile no-[protected], [protected]...
Complaint comments  Read comments [2]Complaint category Business & Finances

Epson India — printer m100 not working properly

 navapura(kuna) school on Jul 28, 2018
I have m 100 printer in my govt. School
School name : navapura (Kuna) ta. Mahemdavad dist kheda gujarat-387130 it is not working properly head belt problem of m 100 so i want to service it by epson. Serial no. Of printer is
S2xy027311 in company warranty period.. Iwant to service it at my address so kindly arrange. Address 768 jantanagar ramol road ahmedabad contact no. [protected] and [protected]....
Complaint comments  Read comments [7]Complaint category Schools

Epson India — printer-poor post sales service

 SanilAryan on Jul 26, 2018
Request no. Nc[protected]

On july 16th i made a simple request for installation and demo of my printer l 4150, serial no. X4dj002190. I was given nearest service centre number and when i contacted the service centre he stated he will send someone. The service engineer called me to come and i requested him to come on saturday to which he agreed. Since then it's been 10 days no one came or called.

I called the service centre again today and the incharge says it may rain so no one will come. This is strange honestly!

I was using an hp printer earlier and...
Complaint comments  Read comments [3]Complaint category Printers

Epson India — epson printer l 4160

 assamboyy on Jul 23, 2018
We had bought a printer in the month of may and from the day of installation the printer is giving problems and is not working properly. First there was problem with wifi printing. Then there were lines all across the coloured print. So we called the person from the company who came for installation mr maya shankar and he said to do the head cleaning from the computer which was surprising as a new product neads head cleaning which maybe due to the faulty printer or the make should be defective. We did the cleaning option from the pc and it got rectified and then again after 2 days the same lines...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Epson India — services not provided [Resolved]

 Shwetabh Singh on Jul 16, 2018
My printers not working, my complain number is 5060264. know anybody contacts me . i call say yours printer out of warranty not home services provided you com my services center..[protected] nd [protected] mangers numbers not any respond. EPSON L 380 models. 10 day my printers not working nd my services center distant 80km not possible igoing.. plz help me.....
Complaint comments  Read comments [3]Complaint category Printers

Epson India — non compliance of service engineer (complaint no. inc1005066189) [Resolved]

 Thane Air Force Canteen on Jul 14, 2018
Dear Sir,
1.this air force canteen has purchased a new Epson printer lx-310 on 11 jul 18.
2. this same had been installed on 11 Jul 18. but the very next day on 12 jul 18 the printer stopped functioning.
3.subsequently, complaint lodged. With regard to subject complaint no. the service engineer at Thane Zone was contacted repeatedly and requested on extreme earnest grounds for rectification of the printer.
4. reight hours have elapsed with no response.
5. The printer is used at this Air Force Canteen, point of sale . unserviceability leads to immense inconvenience...
Complaint comments  Read comments [1]Complaint category Department Stores

Epson India — head not working of epson l310 printer

 Ritesh Oberoi on Jul 13, 2018
I had bought a Epson L310 Printer 14/09/2017 and the having a good experience but now in March head was not working and after making printer in good condition now in July same problem i am facing. Please I appreciate if the you can see to the problem.
I am using Epson Printer for the last 3 Years i had never faced any problem as this time i am facing.....
Complaint comments  Read comments [2]Complaint category Printers

Epson India — complaint epson printer l380

 Raj Kumar suri on Jul 13, 2018
Dear Sir/ Madam
I am senior citizen customer.
I purchase the printer L380 (X2Q5248353) dated 14/2/2018, few month printer problem of black print and complain in epson customer care service on 2/7/2018, 5/7/2018 and service engineer on 07/07/2018 Repair of printer, service engineer ask the use the compatible ink my printer ink is original and second time service engineer on dated 10/7/2018 service engineer printer is not repair ask the printer head of damaged. Printer head changed the company. No response of company and service engineer.
My complain again and again. Please espon...
Complaint comments  Read comments Complaint category Printers

Epson India — epson printer l380

 Vishnu Hari Gupta on Jul 12, 2018
Dear Sir
I Purchased Epson L380 Printer On 09.06.2018 From Ghaziabad UP.
It Was Installed Today On 12.07.2018.
The Performance Of Printer Is Not At All Good.
The Black And White Photocopy Is Not Sharp.
The Scan Result Is Also Not Sharp, A Scanned Copy Is Enclosed.
Kindly Look Into The Matter And Send Some Expert Engineer To Resolve The Issues.
Thanks.
Akhilesh Gupta
51 Ugf, Express Garden Market
Vaibhav Khand, Indirapuram
Ghaziabad, U.P. 201014

GHAZIABAD, U.P. 201014...
Complaint comments  Read comments Complaint category Computers & Accessories

Epson India — no action taken (even after raising a service request)

 punit.upadhyay on Jul 12, 2018
Hi,

Even after raising a complain against a fault for the purchased L655 printer against complain of "paper Jam", even though when there is no paper Jam . No action has been taken yet even after approx 2 months of registering the complaint request in customer care . I had to shell out 25k money and the printer is lying un-utilized . Kindly help .Please reach out to me @[protected]. I was promised that a technician would visit, but no one called .
Model C531C
Printer serial no :W8NY001536

Thanks
Punit...
Complaint comments  Read comments Complaint category Printers

Epson India — m200 printer [Resolved]

 Saju K Balan on Jul 9, 2018
Sir
i Have purchased a M 200 printer with copier product from near epson out let in Calicut Kerala. its warrenty is not over. this product have complaint in while copying .. so i requst to attend this case as priorty. because this compaint make tensful..
serial no : S2LY185202
with respect saju calicut MOB: [protected]
MAIL : kbsaju@gmail.com...
Complaint comments  Read comments [2]Complaint category Printers

Epson India — service center not servicing my product

 Gurukul Classes on Jul 8, 2018
Dear Team,
This is in reference with RMA number : INW[protected]

i Have purchased a product " EB-675Wi BUSINESS PROJECTOR", from authorised dealer few months back, but suddenly it starts giving a lamp error due to which it was not getting ON.
I called the local service center people, they came to check the device. They take more than 1 week to detect the problem, but was unable to diagonise the problem.
After which they said that they have to take my projector to the service center.

I handed over the same to them, and they created the case log....
Complaint comments  Read comments Complaint category Computers & Accessories

Epson India — regarding groovy communication dealer nehru place

 abhishekanand89 on Jul 8, 2018
DEAR TEAM,

THIS IS TO BRING YOUR KIND ATTENTION TOWARDS FOLLOWING COMPLAINT :-

I have started up a restaurant for which I have purchased POS Software. The software company advised me to Purchase EPSON TM- T82 Model Printer for restaurant business for regular billing. So On MAY 29, I went to Nehru Place Market to Purchase TM- T 82 Model for my restaurant business. I went to GROOVY COMMUNICATIONS INDIA PVT. LTD., Registered address- Siddharth Palace, 2nd Floor, No. 207, Bulding No. 96, New Delhi 110019, Nehru Pl Market Rd, CSP Flats, Nehru Place, New Delhi, Delhi 110019....
Complaint comments  Read comments Complaint category Printers

Epson India — epson printer l380 service required under warranty [Resolved]

 KaasiMuthu on Jul 8, 2018
EPSON Printer L 380 Serial Number X2Q[protected] C11CF43504 Purchased on 10/07/2017 is under repair. Kindly rectify it by free of cost under warrenty. 0n 04/07/2018 serviced by your service center
at CUDDALORE but the same problem is being now.
1) Printer does not work 100%,
2) Right end attention indicators both are blinking coninuesly (nonstop)
Yours Truly,
K.Muthukumarasamy,
Sathamampattu,
Panruti Taluk,
Cuddalore District,
Tamilnadu-607102.
CellL: [protected],
Mail ID: kaasimuthu@gmail.com...
Complaint comments  Read comments [2]Complaint category Printers

Epson India — l365- printing head warranty [Resolved]

 Rohit985 on Jul 7, 2018
Service centre city-rewa (m.p.) 486001
Service centre no.:- [protected]

Mein apney printer l365 ka priting head 2 month pahley charge pay kar kreplaced karwaya tha, , printing m dubara problem honey m service centre le k gaya tha wo log boley ki printing head phir khrab ho gayA h aur dubara mujhe 4000/- pay karna hoga.jabki mein 40-50 page hi print kiye thy.unka khana ki ki epson company printing head m signal one day ki bhi warranty nahi deti...

Dear sir, plz help us, aisa kaise possible h ki itney mahagey parts m company one day ki bhi warranty na de ..
Complaint comments  Read comments [1]Complaint category Printers

Epson India — epson lq 310 -mother board complaint [Resolved]

 anthikad on Jul 6, 2018
Epson lq 310 -mother board complaint, complaint id-1816 date-18/06/2018.But the problem is not solved.Urgently to solve the issue

serial no-r9hy015464

technician coming and the problem is motherboard complaint.but this time the board is not replace.the printer is not working.the printer is in warrenty period.
this is the gramapanchayath office, the printer is front office printer.so urgently solve the issue...
Complaint comments  Read comments Complaint category Printers

Epson India — printer not connecting from wifi [Resolved]

 Jagmohan Verma on Jul 5, 2018
Dear sir,
I am S K JAIN (GODREJ JAIN AGENCIES JHANSI) and i purchased EPSON L565 printer which is under warranty .I purchased this printer on 22 septembe 2017 serial no. is - VJNY046850 and the problem is that printer is not connecting to wifi so we unable to take print from our PCs and i complaint at your service center (EPSON SERVICE CENTER NEAR JAIL CHAURAHA JHANSI) many times and your service center giving us only appointment time but not coming at our place for solving the issue.

So please give us a particular time that when your technician will come to our office and...
Complaint comments  Read comments Complaint category Printers

Epson India — epson l380 (all in one) printer [Resolved]

 kr garg lalit on Jul 5, 2018
My lame is lalit kumar and my mobile no [protected]
I have a L380 printer (Date of purchase 31.7.2017)warranty till 30.7.2018 which is giving lines from the beginning. I am complaining about it again and again. The engineers come and go.We play Head Cleaner and Power Ink Flushing of the Maintenance Program.Then Printer runs for some time.But ink are spent more.
The engineer came first time at our address then he said that your printout quantity is very less so, printer giving lines in printout, second times he said you play Head Cleaner and Power Ink Flushing of the Maintenance Program.but...
Complaint comments  Read comments [1]Complaint category Printers

Epson India — printer frequently goes defective [Resolved]

 sureshudayam on Jun 30, 2018
An epson printer inktank model l220 was purchased in the year feb 2017 from calicut. Till now huge amount expensed for repair. Now again defective, service centre intimated that printer head gone defective and required to be replaced. Cost of printer head is rs. 5500/-. Sir i am facing lot problem work with the printer. Kindly intimate actual rate of printer head by return mail. My printer cost is 10500 when purchase.in this regard a compliant given to epson india but no reply received. Request
Solicited instruction please.

Mob no. [protected]...
Complaint comments  Read comments [1]Complaint category Printers

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