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Epson India Complaints & Reviews

2.8
Last updated Jun 22, 2023
Complaints 543
Resolved
291
Unresolved
252
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1800 425 0011
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197
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138
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56000

Epson India reviews & complaints(543)

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C
Copylandlakhimpur
Jun 22, 2023
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Hlo sir
My name is Rohit from uttar pradesh, lakhimpur
my contact no [protected]
My printer model EPSON M15140
SERIAL NO - X[protected] is not working
I complained many times but my problem is not solve .
I m in loss day by day
I[censored] not able to solve plz change it .

I[censored]r company is not able to solve this so plz don't sell ur product

My Complaint Number is -

INW[protected]
Epson India customer support has been notified about the posted complaint.
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    K
    KB Kuttoor
    Jun 14, 2023
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    Address:Krishibhavan Kuttoor, Pathanamthitta

    Dispay and pannel board complaint and printer not working
    Epson India customer support has been notified about the posted complaint.
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      K
      KB Kuttoor
      Jun 8, 2023
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      Address:Krishibhavan Kuttoor
      Website:[email protected]

      EPSON M2170 printer complaint. Display and Board complaint .printer not working
      Epson India customer support has been notified about the posted complaint.
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        M
        moinpashabbg
        from Hyderabad, Telangana
        Jun 6, 2023
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        I have bought Epson L15150 on 2 may 2023, within just 20 days ADF not working, complaint raised they visited on so many delays, finally they committed new machine will be replaced now, asked a week time, I said ok, , but make sure it happens as already we are losing business, today morning they told k yesterday night they received new machine for us and he is saying it's in transit and it will arrive to them tomorrow, how come it is, being a customer I'm speaking him politely as sir, whee as he is nowhere saying like an no polite ness, however I don't wantt here respect and I just want machine to be replaced, plz solve this query
        Epson India customer support has been notified about the posted complaint.
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          G
          Ganesh396
          from Pune, Maharashtra
          May 19, 2023
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          Address:Tambe corner , Rahatani pimpri Chinchwad pune pincode 411017

          My l805 printer is not working and showing all lights and not taking one print of card
          My printer Serial number. W84K412672
          Please provide me service provider as soon as possible
          Epson India customer support has been notified about the posted complaint.
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            D
            dr.karnam
            May 2, 2023
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            Address:Pondicherry Institute of Medical Sciences

            I purchased this printer EcoTank L14150 SKU: C11CH96503 on the Epson website. It arrived, and I emailed support for an installation : No reply. I managed to call the Chennai office and got a number . The installation engineer called his seniors ( the product was damaged on transport) .
            I called many times (toll free) : nothing
            e-mailed the following :
            epson.[protected]@ndslindia.com, [protected]@eid.epson.co.in, [protected]@eid.epson.co.in, [protected]@epson-india.in, [protected]@eid.epson.co.in, [protected]@epson.co.in, [protected]@epson.co.in

            Not one answer from these Epson officials .
            I am supposed to receive the replacement. And not a single answer from any of these professionals .

            Dr.karnam
            Head, Emergency And Critical Care Medicine
            Epson India customer support has been notified about the posted complaint.
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              M
              mrchoudhary786
              from Qadian, Punjab
              Apr 13, 2023
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              Address:Ferozepur cantt Punjab

              Sr. No. XAGN170731,
              Model Epson L3210
              PROBLEM :- kabhi colour ink udd jata hai kabbi bw ink. 1 mahina printer liye ko nahi hua. 5 bar techincion aa gya printer theek karne. Har bar aata hai koi na koi part printer ka change krke chala jata hai aj tk use problme ni smjh aa rha ki problem kya hai printer main. Har dusre din complaint likhwana padh rha hai. 1 technision 5 bar aake v theek na kar sake kya fayda aise technision ka or agar manufactioring fault hai to pc change krna chaiye jb bar bar same problem aa rhi hai customer ko. Adhe se jauada ink tank to cleaning kr kr ke khatm krdia. Or waste ink pad b 15 din main change krdia... bht bura experince hai abhi last month purchase krke itna sb kch printer main change krdia baki ke 11 month kya chalega yeh printer.. #PoorService #BadExperince
              Epson India customer support has been notified about the posted complaint.
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                S
                Suresh Kalpana
                Apr 11, 2023
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                Address:k p agraharam,karvetinagar,chittoor,andrapredesh

                The ink pad needs services prablem
                Epson India customer support has been notified about the posted complaint.
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                  E
                  ENGLISH WITH DR VISHAL GOYAL
                  from Rampur, Himachal Pradesh
                  Feb 1, 2023
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                  Printer l6270, Sr No. Xaut001353 sold with manufacturing defect

                  Dear Sir/Madam

                  My epson printer has a manufacturing defect with its wifi, which malfunctions every now and then. I have registered more than 10 complaints regarding the same, but no permanent solution has been offered till date.
                  In the past 11 months, the printer remained out of order for more than 5 months. The solution was offered on makeshift arrangements and false promises by the service centre. I am utterly dissatisfied...
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                  A
                  ashish pachar
                  Oct 9, 2022
                  Oct 11, 2022
                  This thread was updated on Oct 11, 2022
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:DASMESH STATIONERY JAITSAR 335702

                  I have epson l3250
                  on printing page have lines
                  i have have attced the page with this
                  +1 photos
                  Nov 11, 2022
                  Complaint marked as Resolved 
                  Epson India customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2022
                  Epson India Customer Care's response
                  Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://bit.ly/3V9QVW0.
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                    P
                    Purna Dey
                    Sep 5, 2022
                    Sep 5, 2022
                    This thread was updated on Sep 5, 2022
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                    Address:A4/3 Bharat Co-operative Housing Society Ltd., Sankrail, Howrah 711 313

                    Not functioning - blinking red light
                    Epson India customer support has been notified about the posted complaint.
                    Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://bit.ly/3u508Sy. We regret the inconvenience caused.
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                      P
                      Prathap rana
                      from Hosur, Tamil Nadu
                      Aug 31, 2022
                      Sep 2, 2022
                      This thread was updated on Sep 2, 2022
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:Krishnagiri epson service center,

                      *Hi, *
                      EPSON Engineer K.ZAKIRBASHA has been scheduled to attend to your EPSON Product Complaint number INC[protected]. The tentative Schedule of Engineer Arrival is 08:00:00 Hrs on[protected].. Hi.. From krishnagiri service center we got a call and they are telling today or tomorrow from 19 of August. Nobody is taking the complaint seriously. They are not responding properly through calls. Kindly look intk this as soon as possible
                      Oct 3, 2022
                      Complaint marked as Resolved 
                      Epson India customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 02, 2022
                      Epson India Customer Care's response
                      Hi, we're sorry about this. We request you to kindly fill in the details using the following link: https://bit.ly/3mQrJUD, and we will get in touch with you.
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                        R
                        Rathin Arun
                        Aug 3, 2022
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                        Dear Sir/Madam

                        I have registered a complaint for our Epson Scanner which is under Warranty.The Product complaint number is INC[protected].The complaint has been given about a month ago.So far the issue is not resolved.I get messages everyday to my mobile from which i have registered, that my issue will be attended today.But noone has reported till today.We have informed through the landline contact but it doesn't help.I am working in a Bank and the Scanner is from our organization which has been used for Our Account opening and Bill payments process.Due to the negligence of epson staff and inevitable delay from your side, our branch general procedures are stopped and we have to face complaints from our customers everyday.
                        Epson India customer support has been notified about the posted complaint.
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                          R
                          Rimjhim18
                          from Greater Noida, Uttar Pradesh
                          Jul 13, 2022
                          Jul 30, 2022
                          This thread was updated on Jul 30, 2022
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:Greater Noida

                          Raised a complaint of my Epson L3156 with the service provider.
                          The service provider is demanding advance payment prior to the visit of the engineer which is not a rule by any good service provider company.
                          Aug 15, 2022
                          Complaint marked as Resolved 
                          Epson India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 15, 2022
                          Epson India Customer Care's response
                          Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. We will get in touch with you soon.
                          My name R D Rokade Pune M.S. EPSON service center asking money before inspection printer is unlawful & asking RS.850/- To Rs.1000/- for per visit. EPSON need to publish his spear parts price on line (their Web site) for that i was send them notice but no use, pay first & then service is unlawful & for that it must mandatory to the producer to made available spear part to the public so need not to depend on the arrogant service centers we can repair printer by own knowledge company mandatory to provide technical diagrams with specification of the printer with every product & it is our Government duty to force every produce to know how its work & consumer rights to know technical specification of every product of every company otherwise our Govt. duty to ask them to stop production/sale of products which are try to black mail consumers to pay/transfer money without inspection/ repair of products is unlawful we will fight for this in the court of law of our nation.
                          If EPSON send printer on door delivery payment basis at on line order then what the wrong in sending spear party also on line, & was taken price/payment of printer after delivery of the printer, then what’s wrong to pay after completed service of printer. Why service center asking money in advance.
                          We are fed-up from your Pune 411043 Maharashtra service centers, I am calling them from six days but not able to answer my call and if someone attended call they are asking to visit charges within for 6 K.M from the service center 850 Rs. for per visit & other person asking 1000 Rs. For per visit in advance without work/inspection/repair of printer. Forcing to transfer cash on line at first after company person will visit for inspection how it is possible to consumer to pay before service.
                          This is not the way to loot the population of the poor national consumers.
                          I am fighting my cases in Pune Court, High court, Supreme Court we have to take out some times very urgently printout about some important cases. Due to your lackadaisical service center, and high charges to visit & consumable & spare part prices it seem to loot the population of our nation due this we are suffered lot with mental agony.
                          Your company is well known company and providing very good quality technology to the Indian consumer but you service center persons are destroying image of the company
                          We are very much happy to use your printer known as L4150 we have 2 printers of HP but we are not using that printer due to cartridge is too much costly
                          So my humble submission to you that keep affordable price as well as visiting charges & spare parts charges.
                          If my Printer is repaired by your company in time otherwise we are filing case in consumer forum Pune or file writ petition in high court or file writ petition in Supreme Court of India. I have reserved all rights where to filed cases against the company.
                          Service center are charging huge amount & price of spare parts of Printer so kindly publish your price list on YouTube or your website, spare parts rates must be affordable to the poor population of the Nation & it is your duty to be in vogue on fix and affordable rates due to that your image will clean otherwise service center peoples charging usuriously costumer to costumer.
                          No respond from service center, need urgent service for my Printer above said.
                          To asking advance money before visiting to the service place (side) is unlawful and it is most unlawful that your service center persons are order me to deposit money to their account without inspection of my printer. How anybody will transfer cash on others account without any practical work on the side or without knowing any persons.
                          Good service man’s duty to visit the spot after inspection of the printer give written note(quotation) for all charges and cost of the spear parts of the printer & then complete the job and take the money and give the receipt of it.
                          EPSON need to publish his spear parts price on line (their Web site) for that I was send them notice but no use, pay first & then service is unlawful & for that it must mandatory to the producer to made available spear part to the public so need not to depend on the arrogant service centers we can repair printer by own knowledge company mandatory to provide technical diagrams with specification of the printer with every product.
                          It is our Government duty to force every producer introduce about the product “to know how its work” & consumer rights to know technical specification of every product of every company otherwise our Govt. duty to ask them to stop production/sale of products which are try to black mail consumers for to pay/transfer money without inspection/ repair of products is unlawful we will fight for this in the court of law.
                          It is only duty of reputed company for ‘’on-side-Service’’ otherwise it is going on unlawful process and without satisfaction of repaired printer and cross verified of price list of manufacturing company is also not admitted by Indian law/ natural law/Consumer act. Who will transfer money to others account without visiting/inspection of printer.
                          Today’s call of Service center of EPSON was unlawful and not accepted to any citizen of India & and not admitted to me.
                          If you have to say anything regarding your production/product/service center/heavy charges which are tried to recover by the company service centers, & it is misuse of good will of company by the service providers, you can answer this notice within 7 working days. After given time I am free to file cases in the consumer court or other court in the Nation.

                          Kindly please repair my printer urgently it very much urgent for me.

                          Pune
                          Dated 29/7/2022 Consumer (In person)
                          Ranjankumar Dinkarrao Rokade,
                          Mahakali Building, Sr. No. 2, House No. 838
                          Last bus stop Dhankawadi Pune 411043, Maharashtra
                          [protected]@rdiffmail.com
                          Mo[protected] 627 32 55
                          High Court Advocate Code 12879
                          Service Center from Pune City sending mail and requesting to send money on their bank account on line, but not mention amount how much money and for what purpose need to be clearly mention in the mail.
                          Is there any provision in the law of the nation to pay before visiting for repairing to pay money in advance? If so then send me provision of the law. Otherwise send the person to repair printer. It most urgent to repairing the printer for me and my various court cases in the nation.
                          Your company is produced this printer which is operated from anywhere & it may be programmed for to handle from anywhere then it is not faithful with the owner of the printer.
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                            H
                            harryhasija
                            from Mandi Gobindgarh, Punjab
                            Jun 15, 2022
                            Jun 15, 2022
                            This thread was updated on Jun 15, 2022
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                            Today i have given a command to my epson printer to print a photo it is only giving me yellow nd black color nthng else
                            Epson India customer support has been notified about the posted complaint.
                            Hi, we have sent you a message regarding your complaint, please have a look.
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                              C
                              ciithdr
                              from Haridwar, Uttarakhand
                              May 21, 2022
                              May 24, 2022
                              This thread was updated on May 24, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:मुल्की नगर कॉलोनी रावली महदूद बहादराबाद हरिद्वार उत्तराखंड 249402

                              प्रिंटर बार बार ख़राब होता है एक महीने 5 बार इंजिनियर बुलाना पढता है अभी प्रिंटर को एक महिना ख़रीदे हुआ है|
                              +1 photos
                              Jun 26, 2022
                              Complaint marked as Resolved 
                              Epson India customer support has been notified about the posted complaint.
                              Verified Support
                              May 24, 2022
                              Epson India Customer Care's response
                              Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. We will get in touch with you soon.
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                                Yogita Joshi Kajarekar
                                Apr 27, 2022
                                May 2, 2022
                                This thread was updated on May 2, 2022
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                                Only the problem is about colour printing.
                                Epson India customer support has been notified about the posted complaint.
                                Hi, we have replied to your concern via inbox, please have a look.
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                                  S
                                  Sandrala
                                  Apr 7, 2022
                                  Apr 13, 2022
                                  This thread was updated on Apr 13, 2022
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                                  My printer is junk. One minute it prints just time, the next it just sends thru blank paper. @hat a waste of time.
                                  Epson India customer support has been notified about the posted complaint.
                                  Hi Sandrala, we request you to respond to our message with the requested details.
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                                    A
                                    ashish207
                                    from Delhi, Delhi
                                    Jan 25, 2022
                                    Feb 11, 2022
                                    This thread was updated on Feb 11, 2022
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                                    Hi, I have purchased a printer from Epson. During priting some documents, paper got jammed and I tried to take that out but could not clean the track properly. I logged a call with Epson and engineer examined the printer and told a part got broken so he ll get the part and replace it also advised since it is under warrany it should not be charged. After few follow ups Engineer visted us and replaced the part, now he is asking us to pay for that part as he got instructions from the service center. This is pathetic, It is advised by Epson to try taking out paper in case it gets jammed, during this exercise if any ferjile part gets broken, it should be owned by Epson, not the customer.
                                    Epson India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 28, 2022
                                    Epson India Customer Care's response
                                    Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. We will get in touch with you soon.
                                    Feb 02, 2022
                                    Updated by ashish207
                                    X5ep359157
                                    Feb 10, 2022
                                    Updated by ashish207
                                    No update
                                    Feb 11, 2022
                                    Updated by ashish207
                                    Still no updates
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                                      N
                                      NAGADIVYAMOUNICA KOLLIPARA
                                      Jan 7, 2022
                                      Jan 10, 2022
                                      This thread was updated on Jan 10, 2022
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                                      Address:Adi sujatha, palangi, undrajavaram mandalam, do no 1-7, near up school oposite, pin 534216

                                      Mechine is not working
                                      Paper and scaning not working
                                      Epson India customer support has been notified about the posted complaint.
                                      Hi, thanks for writing in. We have sent you a message regarding the same, please have a look.
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