Epson India Customer Care
Epson India
Customer satisfaction rating: 31%
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352
COMPLAINTS

Epson India Customer Care

Epson India

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Address
12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor
Bangalore
Bangalore District
Karnataka
India - 56000

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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361
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157

Phone:
Phone:
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218
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115

Fax:
Fax:
+91 80 3051 5005  

Additional info
Customer satisfaction rating
31%
Complaints
352
Pending
27
Resolved
100
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So far so good - The company responded to our notifications and is working on resolving complaints.

Epson India related photos (83)

Epson India Complaints & Reviews

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Epson India — authorized service center is not responding against epson service request

 ArnabD on Aug 19, 2019
My name is arnab dam, product: l3110 epil (Inkjet printer, in warranty),
Serial no.: x5dz178476. I lodged an online service request with epson india on 13/08/2019 for product malfunctioning. Service request number is ins[protected]. Rma number is inw[protected]. Authorized service center is unipower services, kolkata-700029 (Phone number [protected]), they contacted me over my phone number, but for some reason my phone was switched off at that time. After that i have been trying to contact unipower services over their phone number ([protected]) for five days. But they are not responding at all....
Complaint comments  Read comments [1]Complaint category Other

Epson India — epson support ticket id rvl-120-78615

 dibyakarc on Aug 10, 2019
I had ordered an epson eco tank l130 printer from epson online store on 02.08.19 at 09:23:44 pm ist order #[protected]. When i was checking my order i realised that the model has only print function. I immediately sent a request at [protected]@epsonshop.co.in and epson. [protected]@ndslindia.com to cancel my order. I receive an automated responses from epson support that my ticket id tud[protected] and dja[protected] the next day (03.08.19) i get a response from epson support arnab d saying "with reference to your enclosed e-mail, we would like to inform you that your order is in process, as we have received...
Complaint comments  Read comments [2]Complaint category Printers

Epson India — product stopped working on 1st hour no response for service call

 sundarsethuraman1974 on Aug 10, 2019
I had bought epson 3150 wifi printer with lot of expectations. But, i had to struggle to get the printer installation. After chasing them continuously for 1 week it was installed, immediately after the installation person left, i tried to give a print, printer got jammed. I've not taken a single print out of it. Lodged a complain. No response from epson service. Really fell sorry that i bought....
Complaint comments  Read comments [4]Complaint category Printers

Epson India — wi fi printer

 Rajamohan Kolla on Aug 10, 2019
I have purchased a wi fi epson printer, from guntur dealer. They. Installed the printer. But the wi fi is not working on the printer. And i have intimated the same to the person at the time of installation itself. He asked me to sign, which i refused to sign. Another person came and the world fi with my i phone is not working. I have complained number of times with no result. I have wasted much money and time in getting it right, with no result.
I request you to replace with a working wi fi printer and pay damages to the suffering and loss occurred to be because of epson defective installation...
Complaint comments  Read comments Complaint category Printers

Epson India — blurry printouts in epson l1800

 naaz12 on Aug 5, 2019
A week ago on 29/07/19 my epson l1800 printer was having printing issue, so i contacted this service center which repairs the printer in vapi named (New pc link system). Their technician said that the head is damaged and need a replacement. I agreed with them and the head was changed which costed me 8200rs. However after repairing the head i had given the printouts in the printer, but the given printouts were blur. We tried it so many times but still it was blur. So, i contacted service center where it was repaired explaining them about the problems we had. That time we didn't got good response...
Complaint comments  Read comments [4]Complaint category Printers

Epson India — printer malfunction - reg

 Surendra Bogadi on Jul 26, 2019
I purchased l805-std-epil printer (Serial number: w84k248398) in jan 2019. A week before it stopped printing black color with more than half ink left in the tank. I requested for service on epson website (Service request number: ins[protected]). The technician went to a wrong address and no further action is taken from epson office to resolve my issue. I'm calling the technician and the office for 4 days now but no positive response from their side. I cant register another service request as this on else still unresolved. I'm writing this here because i cant find any email to communicate with epson...
Complaint comments  Read comments Complaint category Printers

Epson India — complaint on epson service center

 Siva Sai rejeti on Jul 23, 2019
I go to epson service center and asked for timing belt but the service center people says that we have it but we wont give it to you in a harsh way i entered the store asked politely the working person in the stored said that they have a timing belt but the head of the store says that i won't give it to you.. This was happened to me at epson vizianagaram service center (Vizianagaram, andhra pradesh, india) date of incident 23/07/2019...
Complaint comments  Read comments [2]Complaint category Printers

Epson India — service centre

 kunal yadav18 on Jul 22, 2019
Totally bad experience. I have given my printer in service centre, they said i would get it next day but 3 days gone no one is ready to tell the problem i have called them 5 times in one day and each time they say their senior is in a meeting. Shut these service centres if you are not able to repair it. They say its printer head is not fine, and then i have to call them 2 times to know the price and still no answers....
Complaint comments  Read comments Complaint category Printers

Epson India — data enterprises pl sharma road meerut up 250001 staff non skilled and making position down of epson [Resolved]

 naushad mawana on Jul 16, 2019
I gave a printer on 11 july 2019 at dats enterprises pl sharma road meerut up .the problem only in blue ink . next day they call me to chenge panal .i agree to chenge the panal ...then i go to 16 july then they told me another problem and did not inform me before. they changed every parts of my part but printer was is same condition . blue ink not working same before.i ask them why you dont tell me on calls like this problem. staff are non skilled and make fool people only.i have two Epson printer i will replace them with brother printer.....
Complaint comments  Read comments [2]Complaint category Printers

Epson India — printing problem related to maintenance box

 Frontline on Jul 11, 2019
We have problem related to print, the printer requires many times head cleaning and nozzle check. We have 2 printers of Epson L6170 same model, and we are facing same problem for both printers. Now it requires to replace the maintenance box. our both printers are only 3-4 months old, so why it requires so soon. one printer is not taking print and second one is also problem with print and giving message for replace the maintenance box.

Please reply as soon as possible.
Thank You....
Complaint comments  Read comments [1]Complaint category Business & Finances

Epson India — epson l1800

 primeconstructions on Jul 2, 2019
Our printer serial no: ubny004773 is out of warranty, i have been calleing local service center (Softpro techonlogies, udupi. Karnataka) since two month, one month before service engineer checked and told some part has to replace, in four days they will replace he told. Till now no body has come to replace, and not giving proper reply, after regular calls today they told spare is not available.
And even they dont know when they may get the spare.
If the service is so delay what is the use of printer to our office
Same spare has been replaced one year back...
Complaint comments  Read comments [1]Complaint category Business & Finances

Epson India — epson l6190 [Resolved]

 ankurjsr88 on Jun 28, 2019
This is to keep you inform that we have purchased one epson l6190 printer on 31st july 2018 and now the printer through an error massage “the maintenance box is at the end of its service life. You need to replace it. Product number: t04d1”. Now when we are trying to log the call with epson its showing that the product out of warranty. We have purchased this product on 31st july 2018 and on the time of registration we have already shared the purchased date and billing details, but epson not update the same on my product.

I have called customer care yesterday and they informed...
Complaint comments  Read comments [1]Complaint category Printers

Epson India — epson plq-30-complaint no.1217 dtd 12.6.19 [Resolved]

 Sreejith Pallithara on Jun 25, 2019
We have purchased epson plq 30 in january 19 for our bank. On 12/6/19. We faced an issue that printer is not working. Have raised a complaint no 1217 on same day. Next day the service personnel form prime services, thrissur, kerala came and informed us about printer board is the problem and will replace within 2 days. Still today they have neither replaced the board nor communicate properly.. We feel very bad about your service team.
This matter should treated very serious. This will affect your business...
Complaint comments  Read comments Complaint category Printers

Epson India — l6170 printer x4f2002437

 rohit mangal ca on Jun 25, 2019
I have been facing many issues since purchase and those are still major issues. Their many service technical experts have come, and they have made more than 10 visits but still the issues are there. They have replaced some parts as well but problems are still there

1. Zig zag prints
2. Issues with cleaning
3. Ink wastage
4. Automatic power cut
5. Frequent paper stucking
6. Issues replacement of part pending for more than two months now...
Complaint comments  Read comments [1]Complaint category Printers

Epson India — l4160 printer [Resolved]

 Hetalkumar Kachhadiya on Jun 21, 2019
Please spend an amount of Rs. 16000+ only for Epson L4160 only if you are ready to face the below problems:
(1) Worst quality of color and B/W print
(2) Customer service is worst in the world
(3) To keep this printer in working condition, you need to print at least 5-6 B/W pages per day and at least 1 color print per day. This information is no where published by Epson. In their website/brochure or e-commerce websites.
(4) If due to any reason you are not taking any prints for continuous 7-10 days, it will require a 15-20 minutes of exercise in cleaning head and nozzle...
Complaint comments  Read comments [2]Complaint category Printers

Epson India — for service center uttam nagar west delhi-59 [Resolved]

 rohanpoddar on Jun 19, 2019
I have complete my 6 month in epson service center as a printer engineer and due to salary issue i quit my job after notice for 1 month i want my experience letter for my 6 month of work but the owner is not giving me and he is saying that don't waste my time. tell me what can i do ? please support i'm ex engineer of your service center thankyou.
contact no.= [protected]
service center no.= [protected]...
Complaint comments  Read comments Complaint category Job & Career

Epson India — undue delay against a pending complaint [Resolved]

 Inder Mishra on Jun 15, 2019
Please refer the subject.
details are appended below.
-RMA Number- INW[protected] .
-Complaint date- 08/06/2019
-Rep of EPSON visited on-11/06/2019 ( after 3 days from the date of complaint) and went back with a remark-Printer Jam Pending for part and assured that the part will be replaced within 3 days.
-Yesterday (14/06/2019) I tried to contact the said engineer but no response.
-Today I contacted the said engineer and i was advised to contact service centre by him.
- Contact service centre @ [protected] and was replied by the other side that the...
Complaint comments  Read comments [2]Complaint category Printers

Epson India — service centre bad behaviour [Resolved]

 ashoka nick on Jun 4, 2019
Hajipur ke service center chalanewale ne mujhse bike mangi maine kisi karan se bike nahi di to usne mujhse badla lene ke liye mujhe 2 din tak pareshan kiya mera printer banaya nahi, uska naam Anis hai, uska mob no: [protected] hai, mujhe 2 din me kitna loss karwaya epson service centre wale ne, iska jimmedar kaun hai, please usko sabak sikhaye, customer ke sath aisa behave kiya jata hai...
Complaint comments  Read comments [1]Complaint category Printers

Epson India — neither it scans nor works sometimes [Resolved]

 Nirendra Sharma on May 29, 2019
Dear sir
I bought epson inkjet printer whose serial number is x5dz123079 just one month ago. At the time of installation, the person who came to install it spent 2 hours 30 minutes but could not show me how does printer scan he phoned one senior person too but could not insall scan s/w.
It stops now anytime and spreads red ink on the doc during color printing and heats up on 3rd or 4th xerox. Copy.
May 9, 2019 i registered a complaint but then too my problem is unsolved.
Today 29th may, again i registered my complaint but now i want to replace this perinter. Please replace...
Complaint comments  Read comments Complaint category Printers

Epson India — pink colour is not supplying to print pages [Resolved]

 Basavaraj Kurnal on May 29, 2019
Sir i mr basavaraj kurnal requesting you that my epson printer is printing pages but one particular colour is not supplying (Pink). I bought on 10th november 2018 with one year warranty. Except that colour printer so nice. I wonder how this happened. My epson l380 aio so no. X2q5664832 amount paid 10800.

Thanking you

Yours faithfully
Has avatar kurnal...
Complaint comments  Read comments [1]Complaint category Printers

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