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Canon India Complaints & Reviews

www.canon.co.in

1.4

Updated: Jun 10, 2026

Complaints 587

Resolved

152

Unresolved

435

So far, so good. Canon India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Canon India will keep up the work and continue to help more customers with their concerns even better 🤝

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Canon India reviews & complaints page 15

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Website: [email protected]

Canon printer M-244DW was purchased on[protected] vide Bill number 195 from Narang Computers Hanumangarh junction. It is request that this printer has been issued approximate 1600 pages but after refiling print is so dull. we checked it at local level technician told us to replace the drum. we are doubtful that the aforesaid problem may be not. Please look into the matter and resolve the problem at your level as soon as possible.

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S

Sandeep1929

from Chandigarh, Chandigarh

Aug 15, 2018

I have purchased cannon printing machine. I am facing the printing alignment issues, paper jamming issues regularly. I have been calling their executives from last 4 months. But nothing happening. I am really frustrated using Cannon product.
It seems only company name is big but service is poor.

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The printer was purchased vide shree jee enterprises inv gst/sje/1278 dated[protected] bearing 1 year warranty.

The printer is out of service since 2-jul-18 and the complaint was lodged with customer support.

They have not attended the printer on the pretext that warranty of the printer has been made void for the reason refill crtridge used.

No such condition mentioned in the printer manul or invoice or printer packing or printer itself and therefore imposing any such condition post purchase of product after 6 months is illegal, unfair and void.

My printer should be repired under warranty and should be paid for consequential loss.

Thanks and regards.
Krishna mohan agrawal
Gaur city, greater noida (West)
Gautam budh nagar (Up)
+91 [protected], [protected]

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S

sarwar sana

from Colgong, Bihar

Aug 8, 2018

I purchase a new cartridge and use after that only 20 pages print only then finish cartridge.

M

mmbbearing

from Ajmer, Rajasthan

Aug 15, 2018

Error light is showing continuously, and printing is going on properly. Model is MF 244DW and serial no. is WQE29155, ...

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Address: Nizamabad, Andhra Pradesh, 503001

Sir,
I have purchased canon pixma mg2570 inkjet printer in 2016 it worked well for 5 to 6 months and after that the scanner is not working if i tried to scan a document. The cartridge is empty. Does scanner work only with the cartridge to scan or is there any procedure to do it. I have uninstalled and re-installed the software but it doesn't work pls help me

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S

Sharad Borikar

from Pune, Maharashtra

Jul 31, 2018

II brought Canon Printer Model No. G2000 for School But colour coppy should not be printed from 8 to 10 days Only blue Print get it

A

Ajeesh Ayyappan

from Paravur, Kerala

Aug 10, 2018

Printer Not Working

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Sir i have purchase canon mf 244dw printer as on 28/12/2017 whose serial no wqe24022,
Sir my complaint is duplex printing not working in my printer, i am complaint 5-6 times on toll free number, engineer are visiting my site, but problem not solve, as pr rohtak canon service mr. Anil sharma, mob no. [protected] those are calling my no [protected], and talk to me, you are visit my care, i am going rohtak canon care in 3 days mr. Anil talk to me u r visit with your printer karnal canon care behalf me, than i am going karnal canon care, at least in 2 days those are not solve my problem,
Please sir by request my problem are solve, i have big lose in my shop for my printer 3000/- days, my printer problem are last 2 months

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I

itzc cafe

from Delhi, Delhi

Jul 31, 2018

Dear where to complaint n get the service of printer

D

Dhananjay Chaturvedi

from Chandausi, Uttar Pradesh

Aug 7, 2018

Dear team, printer is not working . Paper is stuck again and again. Pls do needful.

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Address: Ahmedabad, Gujarat, 382350

I have 5d sr. In my camera there is a problem that the error occurs while inserting cf card.Therefor i was go to service center in ahmedabad.Then they return my camera after service but same problem occurs again and again.So i am requesting you to solve my problem and provide better service to us.Otherwise please change my camera and provide new camera with no error to us.I hope that my request to better service or change camera will be accepted soon and i will get it's solution quickly.

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S

Sk Hasan Ahmed

from Tirupati, Andhra Pradesh

Aug 7, 2018

The ink is there in the printer but it is not working

A

ashu_mdb

from Patna, Bihar

Aug 8, 2018

Not proper printing and overlapping words.

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Address: Gurgaon, Haryana, 122001

My Canon Powershot A590 IS is working fine however the battery case and cap has been damaged sometime back. I visited the service centre and spare part of this was not available. May I request you to help me on this as I dont want to discard this camera. I have added photographs for your reference. Kindly let me know what to do and where should I go to fix it.

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Android Mobile smart phone is not supported to print directly, without help of PC/Laptop the third party in canon printer.

Where as in HP printers are supported directly smart Android phone through the App 'HP Plug in Service.' from Play store without help of PC or any the third party. And print easily.

Matter may be solve at early regarding print directly from Android mobile phone in canon printers Plug in Service.

With kind regards.

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V

VagrechaCA

from Bengaluru, Karnataka

Jul 25, 2018

This is to bring to your notice that Chandrasekar Jaganathan is selling duplicate cartridges in Canon original boxes in the states of Karnataka, Tamilnadu, Kerala and Puducherry in the name of Print Care Solutions (GST No.34BHWPV7522C1ZX).

He is also selling fake cartridges for Samsung and HP make cartridges as well.

V

Visakhapatnam Ramakrishna Mission Ashrama

from Vijayawada, Andhra Pradesh

Jul 31, 2018

Ours is a well known Charitable Institution catering service to all, irrespective of caste and creed. The administration is the main source of service we are finding difficult now with our Canon printer. We request you rectify our scanning, xerox and mobile printing problem.

N

Nagpalsbrother Weddingstudio

from Delhi, Delhi

Aug 7, 2018

Last month I have purchase a CANON printer. But, Multiple time print is not clear as many dots are shown on pics.

Printer: SELPHY - CP1000 - CANON

CD[protected] [protected]

Plz contact : Amit Nagpal
[protected], [protected]

D

Dhananjay Chaturvedi

from Chandausi, Uttar Pradesh

Aug 7, 2018

Dear team, printer is not working . Paper is stuck again and again. Pls do needful.

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I was gifted a Canon Printer Model MX 475 in June 2018. Made a few prints and it has stopped working . Your rep M/s Vidhan Infosel, Sahakarnagar Bengaluru informs me that it cannot be repaired in Bengaluru because a sensor for feeding paper, has got damaged ( after 10 prints), and spare is not available in India . Unfortunate experience with my first Canon Printer. Now I would have to Purchase a new HP.
Looking forward to your suggestion.
Regards
Abraham Kurien
Bengaluru

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Marotrao jait, chikani domga dist. Yavatmal, post Pin 445102, G2000 tank printer, sr no KLGK04133, RMC:K10431, purchased on 17/10/2017, at Sharma computers
Firstly red colour then yellow was absent from prints&now
Prints are not coming out .sufficient ink is available in bottles.
Pl send me phone no & address of servicr centre at yavatmal my dist place
Thanking you

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I

infotech123

from Bengaluru, Karnataka

Jul 19, 2018

Dear Sir,

One line is coming while scanning on the top side of Canon Image Class MF246 dn . WPZ03716 is the serial no. of the printer.
Kindly send your engineer at the earliest to BEL Corporate Office, Outer Ring Road, Nagavara Bangalore to resolve the issue.

Regards,

Manasa
Tel No:[protected]/67009323
[protected]@bel.co.in

R

Rajesh Kumar jhariya

from Mundi, Madhya Pradesh

Jul 19, 2018

Resp
Sir/medal
Warranty hone k babjood v Service centre dwara service nhi dene aur parts markets se kharidwane k liye bol rahe h .

Pls. Jald se jald karyawahi karne ki dya kare

Rajesh Kumar jhariya
Ser. No. KLLD07361
Cont. [protected], [protected]
Village post maneri, niwas, Manila, m.p.

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Address: 400098

Bought canon mf 249 printer S/N: WPP03781 but now there is bulging issue coming at the top of the paper while copying and printing. had raised complaint having ID: CSP/20180528/896105 . They hanged me for a month for the resolution but at the last told me that its a Normal phenomenon with the same model throughout. I just can't believe such clumsy quality output from such a brand. I still do not believe their feedback as the brand is compromising with the quality.Please look and reconfirm with me.

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Address: 577419

The remaiing ink level in one of the ink tank may have reached the lower limi
The remaiing ink level in one of the ink tank may have reached the lower limiThe remaiing ink level in one of the ink tank may have reached the lower limiThe remaiing ink level in one of the ink tank may have reached the lower The remaiing ink level in one of the ink tank may have reached the lower limi

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P

prakash vemury

from Hyderabad, Telangana

Jul 12, 2018

The printer was brought in oct 2017.We recently refilled the black ink cartridge.After that it suddenly stopped working.Even the scanner stopped working.Hope canon would look into it.

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Address: 691322

Hello am sethu, am a wedding photographer, when am connecting 24 - 70 4l to the body it showing an error 01 communication between camera and lense is faulty. Clean lense contacts, only this lense showing the error all other lenses working perfectly, i already send to the service centre but still it's showing the error. Please help me

Thank you
Sethu

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M

Moorthy Rudhra

from Chennai, Tamil Nadu

Jun 27, 2018

Hi cannon
in the USA and other countries have a separate product registration website but cannon India does not have a separate page I purchased cannon 80d I am unable to register in cannon India

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Address: Udaipur, Rajasthan, 313001

I have bought a canon 6d mark 2 on 22 january 2018 after 15-20 days my camera started troubling in these case i took my camera to the service center prince enterprises retails (Gstin/uin: 08aanfp2264n1zn) udaipur, rajasthan.
L today 21 june 2018 my problem still not solve.. Pls work on my camera prblm immediately bcoz i m having huge loss in my business.

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Address: Hanumangarh, Rajasthan, 335501

I submitted a request for service but i didn't get any response. My printer is not working. Because of it, i am disturbing. I got a call from hanumangarh branch of canon and thereafter i got a call from sriganganagar branch. They said that they will send their engineer to solve this problem but after that i didn't get any phone call and response from branch.

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M

Mukesh23000

from Mohali, Punjab

Jun 21, 2018

My canon printer is g2000 these under warranty .but yoyr service man not visit my area pin code 144416 .if you will not response me then i complaint your in consumer court ok .my mob [protected]

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I brought new canon inkjet printer at croma sunday.
Installation to call on monday.
They tell on day engineer come demo.
And also he not came again i call service center they resolve problem in ten mins tell..48hrs complete still no one can respond properly
Please solve the problem
My name madhu
Printer is still packed i decided to return my printer

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S

Shyam Sundar D

from Tiruchirappalli, Tamil Nadu

Jun 21, 2018

Cant sign up for free online tutorials as claimed by canon.
I have registered my product in conon.co.in/cig but cant login to edge.coanon.co.in with those credentials.

T

tanamurugan

from Port Blair, Andaman and Nicobar Islands

Jun 21, 2018

We have used only one month but it will not be come print
it shows error code e1000000
canon lide 2900 printer
serial number - naqa523301

manappuram finance lte
junglighat
portblair
andaman-744101
mobile number [protected]

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Address: Kottayam, Kerala, 686002

Printer cannot be used because it's white plastic part looks like an hinges is broke and can't open top for inset papers for scanning or copying.This incident happened on 14/06/2018. Need somebody who can come and repair (Model Number : M F 4750).Please do the necessary as soon as possible and give us a printer temporary until the damage one repair.

Jun 22, 2018

Complaint marked as Resolved

Dear Team, until now we didn't get any response from your side, please advice hope to hear from you...

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Murugan subramanian

from Kallakkurichchi, Tamil Nadu

Jul 5, 2018

Q1253 Nagaragudi PACS. Kumarakurichi Post Ilayangudi Tk Sivagangai. Near Paramakudi. 1and 1/2 Year bringing Canon Printer Model G2000 in your Company. This Printer is Damaged. So You Will service the Printer. Contect No. [protected]

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Address: West Tripura, Tripura, 799001

We have a problem with our ir 2870. It was connected via lan to pc with win 7 (Both 32 and 64) and win 8 (X64). I found a driver on official site for all of this systems, it`s installs fine, find my printer and everything looks fine, but it just doesnt print. Then i try to print something it makes some noizes (Like warming up, receiving) and there is nothing happen. Print task status (Ng)

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Address: Kollam, Kerala, 691322

Website: edge.co.in/clubelite

Hi sir,
I'm a professional wedding photographer for 18 years. I have been using canon products from 2006 from the beginning of digital era, and my first digital cam is canon 350. D. I have used 50d, 5d, 5dmarkii, and now i'm using 5d mark iii with 24-70.2.8 l. Usm, 70-200 2.8 l usm, 85mm 1.8, 200 mm f2. But 2 days before oneof my friend told me about 'canon edge' and their merits and advantages. Even though i have been using your products for years but i only knew about your 'edge' 2 days before. My camera body has 4 years old, 24 70 and 70- 200 has 9 years old 200 mm f2 has 1 year old and 85 mm has 1 month old. How can i register canon edge. The website is not working. Please do the needful and revert me.
Thanking you...
Best regards
Beno joy
[protected]@gmail.com
+[protected]

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S

Shivanarayan Verma

from Ratlam, Madhya Pradesh

Jun 12, 2018

Dear Sir,
The problem I am facing is that of power bank of printer is burn and come the smog thier. I want to get my faulty printer serviced at my location model number Image class MF 244dw canon printer.
My location is Address :- Radhasoami high school, Timarni, district Harda (MP)
pin -461228
Mobile No. [protected]

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Address: Chennai, Tamil Nadu, 600014

Canon c600 was installed at our safire graphics no. 5, peters road, royapettah, chennai - 600 014, and agreement started on 09/09/2015 and it is getting expired on 08/09/20. Now the software installed in our system got worn out and we have installed new system where in software need to be installed and make the canon c600 function. Kindly send us your engineers at the earliest to enable us to function our canon c600 with immediate effect.

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C

commercial@sfire

from Chennai, Tamil Nadu

Jun 4, 2018

Please make necessary arrangement for inspection and to re-install the soft ware that required for operation.

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Address: Pali, Rajasthan, 306104

Website: [email protected]

Sir,
With cited above subject a canon printer g2000 is out of order as giving error "the ink may leak out" while printing & unable to take scan print which was supplied on 10/02/2018 to indiapost (Office name: sojat city 306104)
Please take action as early as possible because aadhar update work is held up.
Contact number[protected]

Thanks

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