Canon India Complaints & Reviews

Purchased the canon printer on 30.6.2017. Found fault after few prints. Contacted customer care. We were asked to refill. Even then the printer was not in good condition. The fresh new piece not even 3 months old. Contacted customer for more than 4 months but still no reply from your side. We insist for replacement of the product. Failing which this will be taken to the customer court.

Canon pixma mg 3070s which we bought on december 2017 has problem on taking photostat. While taking photostat a black margin is shown on the paper which was not supposed to happen. It has also offered a wifi printing but we cannot wifi print in this printer. Sir, we request you for a repair or give us a new printer. Kindly act fast as possible.
Phone.[protected]

There was a problem with the scanner module of my Canon Pixma E477 printer. The printer was purchased in May 2017. Since it had carry-in warranty, I was advised to show the problem to my local Canon service center. So I visited my local Canon service center in Jaipur, Rajasthan, India by the name of Central Camera Services. I showed the problem and they advised that the whole printer unit will be replaced and they gave me a replacement slip for the same and took the old printer from me. This was done on 10th March 2018 and it has been approximately 20 days and there is no update from the service center. Our business is affected due to this.
Attached photo of Service Report dated 10th March 2018.
Please assist.

Ticket number: CSP/20180327/825826
Name: Kushal Nagar
Mobile: [protected]

I have a canon printer model no. Lbp 2900b. From past many days, printer is not working properly and it causes lot of chaos .So pl z send your representative for repairing as soon as possible .
I hope u will solve my problem on priority basis .
My contact no is [protected], [protected]

my address is
abhinav naman associates
opp primary school chanalon
near tanveer hotel kurali
teh kharar dist.Sas nagar mohali punjab 140103

Dear sir/madam
I m from chandigarh. I have canon 6d. Mera camera hang ho raha tha. Mene apna camera service k liye diya tha 15 din baad aya lekin abi tak koi bhi problem resolve nai hui hai. Itna time sir kisi k pas nai hota. Agar meri problum resolve nai hui to me social site me apki service ki complaint dalunga. My no is [protected]. So pls solve my problum as soon as possible

Thanks
Bhupinder singh
+[protected]

Team canon india,

I bought a product of yours "canon 1300d", my first ever dslr. For which i have been waited since 2 years.
Much of my friends suggested not to take bridge cam or digital cameras. Then after much searches i come to decision to take dslr.

[protected] i purchased 1300d & registered it on canon webside for warranty purpose. I heard much about it. Also checked sample pictures
On google which were amazed me. Then i have started abcd of dslr. Couple of my friends using dslrs, i meet them to know about settings of camera.
Shutterspeed, aperature, iso & light... Without these you can't get a perfect picture.
I was much interested to capture macro pictures because i was clicking on my cell only macro pictures.
Without getting clear edges of clicked picture i am not getting satisfied. Some what 1300d is ok for these type of photography.
Mostly i am only using 55-250 lens for clicks (Used 18-55 rarely)..
In last month (February 2018) i am getting something on every pic... Dark black spots... Its not looking so dark but it can be found easily.
Then i have searched on google about servicing.in warranty canon providing free servicing for 2 years. But service centres are not available
At my native place as i am leaving at kolhapur, maharashtra. Servicing centres are only at pune and mumbai. But canon has pickup centre at kolhapur.
Then i called up pickup centre (King computers - canon authorised pickup centre). They suggested me to come with bill, warranty card & camera, they will
Pack & send it to pune centre.

[protected] i deposited my 1300d camera body & 2 lenses to pickup centre - same day they sent it to pune centre.

[protected] next day i got call from service centre (Power care systems, pune). They asked me what problems you facing with camera. Then i told
Them problems, then they said camera is ok now & we are sending it by todays courier & you can get it by tommarow at kolhapur pickup centre.

[protected] i got my camera, happy to have my camera back, i very happy about service of canon & pickup centre also.
Very next day i checked my camera by clicking some objects, mirror shows the same dots on same places also
Images are not sharp as i was getting before sending for servicing. Suddenly i called up pune service centre & sent them clicked pics on mail & then
Talked with engineer, she told me that there is nothing left to clean but it can be reamin mistaken, & she requested me to send camera back to pune.

[protected] again i have submitted 1300d camera body to pickup point at kolhapur, she said will send it today evening.

[protected] called up pickup centre whether they sent my camera - but said courier guy won't came today.

[protected] called up pickup centre whether they sent my camera - replied to we couldn't send as canon has disputes with courier company & suggested that problem will resolve in next 2-3 days.

[protected] called up pickup centre again to confirm they have sent camera or not. But as per them yet issue not sorted out - i told them if problem from
Company i will send to canon india as discussed with canon cse & i sent mail on same day.

[protected] got call from power canon centre pune, said got your camera & sorted out all issues & sending back your camera.

[protected] called up pickup centre to ask whether my camera came at your end, they said yet not.

[protected] got a called from pickup centre that camera arised & same day evening i collected my camera.

Very next day clicked some pictures but result was very hard to digest. I have wasted these much days on camera but result is zero.
I was loosed my confidence towards my camera as i am feeling like i have wasted my rs. 37000/-.

Two days i kept mum. Then i used to call powercare pune - they said as per our knowledge camera is ok. But still you problem then you have to come pune. I already told them that i am working in hdfc bank, and rarely i am taking leaves, thats why its not possible to come there.

I given my camera for 2 days to my uncle (Professional photographer) he said realy camera has problem, blurry images, edges getting dual imbossing. Also i have eye eaching for last 2 days. Not able to look at images as its looking dual edges.

Today[protected] i have family fuction - clicked almost 100 clicks in which only 5 "ok" images otherwise all blurred.

Canon india - its my question to you, is this customer satisfaction??? Almost a month i wanted my camera problem resolved but its still on zero progess.

You may think, customer wrote an essay above but i had paid for this...& getting result zero.

Now i wanted my funds back or replace of my full kit.

If this is possible then & then only call me...!!

Yours unhappy customer.

Amol shirodkar,
Kolhapur.
[protected].,
[protected]

Canon 1300d - registered serial number[protected]

I have purchased canon g1000 inkjet printer on from alpha computer via tax invoice no. 12 on dated 07-feb-2018. But it is not working, i have two times complained. A. 24/02/2018 complains. Canon company engineering solve my complain 26/02/2018 change power supply unit. B. Second complain 18/03/2018 against customer care. Company engineering visited printer 18/03/18 and check printer. Engg. Ask next day he change power supply and circuit board. Next day engg. Change power supply and board but printer is not work or not on. And called senior. Senior is ask i am not repair printer.
So again here i am requesting you to solve the issues as soon as possible so that can provide better service

I have you company complain sho police ambala cantt

Sir,
I have bought canon inkjet printer e 410 from kvr system sales & service pvt ltd, kozhikode 673005 (Ph :[protected] date : 22/3/18 client number : robert v. S [protected]. I couldn't install it myself so, i requested to the dealer. But they didn't install it. They told me to contact gloria business & services, bank road, calicut -1 (Ph:[protected] but they told me they want 500 rupees for installation. Up to this time i could not install it.

Purchased the canon printer on 30.6.2017. Found fault after few prints. Contacted customer care. We were asked to refill. Even then the printer was not in good condition. The fresh new piece not even 3 months old. Contacted customer for more than 4 months but still no reply from ur side. We insist for replacement of the product. Failing which this will be taken to the customer court.

It's been already 20 day i have been registered a complaint against my inkjet printer g 2000. The complaint no for the same is mentioned below.
Dear mr. Yuvraj the ticket id. Of your ink jet printers [ip] model no. G2000 bearing serial no kkxd03184 is csp/20180305/799460. Pls use this ticket id. For your future reference. Thanks canon service. Regards canon
Regrading the same had spoken with mr. Vijay kumbar, mr. David and mr. Prasanna but no one is responding.

Kindly check and do the needful..

Regards
Maruthi
[protected]

We purchase g3000 serial no kkwp00929 printer on aug 2017 but i am facing lots of problem in printing 5times i submit complain every time service engineer came and stated that it’s not a big issue now it’s resolved but i am facing problem regularly so i suggest to everyone don’t buy canon inkjet printer it’s wastage of money and service quality is very poor from company side.

My camera is lost on vapi city adress char rasta govinda complex... Gujarat vapi... Vapi 396195.. Plzzz contact me [protected], [protected].. I attached the bill of my camera with serial number so plzzz help me contact me plzz... Contact me plzzz i requested to canon care that u call me when the camera is in service center plzzz my camera is under waranty of 2 years 4 month old only so plzzz call mem..

I bought my camera 1300d with 18-55 lense on 18th feb 2018 and my charger was not working properly when i went to the customer care ppl they told m that i can not get it done now and it will take 20 days, i mean really i got it on 18 n i hv not even used it n now i hv to wait fir 20 days more to finally use it... M really disappointed with the service...

Canon mf-4750 seven printers purchased from m/s vivekanand traders, ambala city - [protected] - approx 15 days before, but till today no printer is installed with fax facility as there are telephone numbers working in each section with broadband facility. No action has been taken so far.

You are requested to kindly deputy an engineer for the installation of fax facility so that all seven printers were function smoothly.
Address :- income tax office, aayakar bhawan, b. C. Bazar, ambala cantt. (Haryana) and (Contact no - [protected] - sh. Kewal krishan, office supdt.)
Also intimate one day before so that we wiil be ready for the installations of all the seven canon-mf-4750 printers with all functions i. E. Fax-scanner-printer-copier.

Sir,
I have purchased Canon 1300D camera on 25th Jan 2017 .while I try to register on Canon edge for product warranty and to get free tutorial for photography which is mentioned in the package . But till the date i have not able to register with the site . The link for product registration shows "Please complete your profile before registering a product!". When i try to complete the profile following error message shows " There has been an error on server. You will be redirected to home page in 10 seconds." I request to take immediate action against this issue .

Thanking you
Anuraj R V

We have log on compliant on dated 20.12.2017 against getting complaint no csp/20170220/724725/20/12/2017. The above we had lodged a complaint with your office in connection with the brake down of canon printer time to time but till. We regret to inform you that till writing of this letter you have neither sent your engineer for inspecting nor remedial action has been taken from your site.

Model no canon, l1112e
Serial numner naq981498

Dear sir,
On 27/07/2017 i bought a photostat machine of model no-one ir250w with a serial no-wmn00984 from tbc copiers sales and services, kollam, kerala-691012. Unfortunately the product has not supported for a3 printing from the date they installed. Now 7days only for expiring the warranty.
The owner of this firm is mr. Rajesh has not took action to this till date. Kindly resolve my problem as soon as possible
Thanking you
Subin chandran
Mob:[protected]

We are purchased a canon photocopier printer (Canon image runner 1435if, ser no - (21) sca01173) for the year 2016. Total photo copy + print state of till date is near about 51000.in this period we are faced so many problem then we were compliant in customer care service in canon customer care agra, up i. E m/s speed business machine. The vendor repair printer two times vide their invoice no sbm/i/212 dated 29 aug 2017 and cost of 7509/- inclusive gst for drum kit (Npg -68 drum unit) and invoice no sbm/i/543 dt 28 nov 2017 for an amount of 7080/- inclusive gst for film assembly (Fm1-h642-010 (Fixing film assemb). After that changed of drum kit near about 20000 print has been made and same required to be changed now. Film assemb changed on 28 nov 2017 and it also required to be changed. We booked a complained to speed business machine vide their complaint no[protected]. The vendor has not solve the complaint and told wait till next week.in this matter it is very difficulty to running the office smoothly.

Sir,
I have purchased canon printer maxify mb5170 six month ago and using it nicely but now its cartidge has short and i have search all where to find out its cartidge but non where available. Now i am facing a lots of problem and feels that i had made a huge mistake to purchase it. My question is that if you can not provide accessories in market why sell it? Please do needful action

1) printer not work from 01/01/2018
2) complain by phone on 02/01/2018
3) engineer (Satyaki adhikari) visit & reported carriage unit, rat cutting, need to
Be charged for changeable basis on 03/01/2018
4) engineer (Anther) visit & replace new carriage but printer not work, then new
Carriage remove & go, (But no reported) on 09/01/2018,
5) no activity till now (16/01/2018)
6) again complain by phone on 16/01/2018

Want to best service for good & long relationship in future.