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Canon India Complaints & Reviews

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Updated: Jun 9, 2024
Complaints 553
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151
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Canon India reviews & complaints page 9

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R
richard9909
from Bengaluru, Karnataka
Jan 16, 2021
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Address: 11/2, 2nd Cross Road, Kacharakanahalli,

Hi, I brought a Canon Pixma Pro 100 in Mid 2018. Now, I am not able to find its CLI42 cartridge anywhere (including in Canon website). I am searching for the cartridge for almost 14 months now and it is not available anywhere.

I was able to print only ~150 copies of A3 Photo with its one set of cartridge that came with the printer.. and now its lying around with the printer head getting dried up (Which I am worried as the head costs another INR 10, 000)
I have raised multiple complaint and queries with Canon and no one has provided me the solution.

Also, why is the company selling this product, when there is no support for it. Did I spend INR 32, 000 for this printer only to print 150 Photos?

And, your company says, USE ONLY CANON ORIGINAL INK when it is not available

I strongly appeal for compensation if the printer head is dried and damage due to company's irresponsibility of not selling its cartridge to its customer.

https://in.canon/en/consumer/pixma-pro-100/product

Regards,
Richard James
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    T
    from Powai, Maharashtra
    Jan 4, 2021
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    Address: Canon Gurgaon
    Website: Canon india

    I Purchased this camera body R6 from Kashish Foto vision ( invoice no 4986 dated 25 th December 2020, when I came home and checked the unit the touchscreen was not operating the service engineer who came for demo checked the unit informed that this is a problem and I need to deposit the camera to the service centre. I went all the way from my residence and returned the camera on 31st December 2020. I was told I can collect a new piece from the dealer, ever since that day I am following up with canon staff and Kashish they are not giving proper answer n no response. I am very frustrated that 5 days I did not have the camera I could not do any photography during the holiday season. Canon could have give me a demo unit during holidays after paying such a premium amount I am totally frustrated n upset with the attitude of canon staff. Please give a solution to either give me a camera body or give me refund. My complaint call I’d is CD[protected] dated 31 st December
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      S
      Studio Surindra 7837-25-2424
      from Powai, Maharashtra
      Dec 31, 2020
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      Address: #1,BHAI HIMMAT SINGH NAGAR,GNE COLLEGE ROAD,, DUGRI ROAD LUDHIANA

      I'm from punjab city Ludhiana. i'm very disappointed with this product 'canon RP'.
      I bought this camera on 23rd December 2020.It is defected piece.its defect is that it not Power off.i am shocking when its not OFF.
      My requested that my camera should be changed not a repaired.
      Your regards.
      Mr. Manmohan singh.
      Ludhiana, Punjab, india.
      Contact no. [protected]
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        D
        DIVYA XEROX
        Dec 30, 2020
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        Address: Arul , Divyaa Xerox, Thuraiyur Main Road KANNANOOR, Thuraiyur Tk, TIRUCHIRAPPALLI DISTRICT, TAMIL NADU, 621206 ,9840620084

        Sir I bought a new Canon printer but I have no problem, I have attached the photo of the problem. And I have attached the order number and invoice number. Please correct.
        invoice no:: IN-BLR[protected]
        Invoice Details : KA-BLR[protected]
        Order Number:[protected]
        Order Date: 06.12.2020
        +1 photos
        Dec 30, 2020
        Updated by DIVYA XEROX
        Sir I bought a new Canon printer but I have no problem, I have attached the photo of the problem. And I have attached the order number and invoice number. Please correct.
        invoice no:: IN-BLR[protected]
        Invoice Details : KA-BLR[protected]
        Order Number:[protected]
        Order Date: 06.12.2020

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          H
          happy dash
          from Delhi, Delhi
          Dec 21, 2020
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          Address: At/po _ baunshagadia , block _ odagaon ,dist -nayagarh

          ସାର ମୁଁ ଗୋଟେ canon pixma 3010 ପ୍ରିଣ୍ଟର କିଣିଲି ତା 19.12.2020 ରିଖ ରେ କିନ୍ତୁ ସେ ପ୍ରିଣ୍ଟର କାମ କରୁନି replanceମେଣ୍ଟ କରିଦିଅନ୍ତୁ
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            K
            Krishna703
            from Powai, Maharashtra
            Dec 12, 2020
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            Address: Hiltop colony MQ-152 ,brajrajnaga,r dist- jharsuguda , mobile no.7008520615

            Printer start but not print any paper
            +1 photos
            Dec 12, 2020
            Updated by Krishna703
            Sir as soon as my problem solve
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              A
              Arun1209
              from Mumbai, Maharashtra
              Dec 10, 2020
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              Petty Customer service and charging for objects under warranty.

              Address: 4Th And 5Th Floor, 194, Natraj By Rustomjii 194 Junction, Off Wearern Express Highway And Andheri Kurla Road, M. V. Road, Andheri East, Mumbai, Maharashtra 400069

              Hi Team,

              Recently I had visited Canon Master Service Centre in Andheri, Mumbai for basic cleaning and stuffs of my camera & lenses. The device is under warranty as per https://service.canon.co.in/service-edge/listCanonEdgeProductDetails.do website till[protected]. When said the same the representative asked me to share the invoice and warranty card for the same which I said will mail them. They said the DSLR EOS 200D body...
              +9 photos
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              Rohith Reddy Yarala
              from Powai, Maharashtra
              Dec 1, 2020
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              I have purchased a Canon EOS 1500d on 20-11-20.

              From 26th November, 2020 I have been encountering an error message “Err 70” after restarting the Camera and re-install the battery, the camera works for a while and I get the same message again.

              There is no response from Canon Team

              Attached is the Invoice and Error message.
              +1 photos
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                M
                M buch
                from Powai, Maharashtra
                Nov 26, 2020
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                Address: House no R5A waterworks road , brein nishat

                I bought a printer 2 months back model MG3070 serial no klnm09990.
                The shopkeeper first of all did not provide any info of the printer.
                After instarted using it i realised the printer consumes ink at a shocking rate.
                For a normal black printout it doesnt give more than 10 -15 copies which the box says 100 copies and cheap
                Printing. It can be proved.
                The printer costs Rs 5000 and the cartridges i purchased are for RS 6000 apx in 1 month. It has been a harrassment for me.
                After comtacting canon the service centre guy was sent after pressuring thn for a month and he said the printer is obselete and not available in the market due to its bad performance.
                I have been in touch with canon and the only reply i am getting is that the complaint has been forwarded to concerned department.
                I want to get a refund for printer aswell as cartridges from canon as i have been cheated by their misguidance.
                I hope writing here will help me and get me justice
                Regards
                Mashhood buch
                [protected]
                [protected]@live.com
                +2 photos
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                  R
                  raiganjdivision
                  Nov 24, 2020
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                  Address: Canon, Aircon Communications, 48 Balai Das Chatterjee Road, Siliguri, W.B., E-mail: [email protected]

                  One image runner 2006N (Sl. No. 2FG00806) has been installed at the office of the Executive Engineer, Raiganj Division, Social Sector, P.W.Dte. at Karnajora, Raiganj through Aircon Communications, the registered dealer of Canon India Pvt Ltd. on 28/03/2019.
                  Again an Annual Maintenance Contract has been signed from castomer end to Aircon Communications for that image runner for the period 02/09/2020 to 01/09/2021.
                  On 15/09/2020 the service person of Aircon has noticed the customer regarding some problems and taken out some parts of this machine for cross checking.
                  Till this day i.e. 24/11/2020 that machine has not come to the functioning condition and the Aircon communication is in silence after repeated communication from the customer end.
                  Nov 24, 2020
                  Updated by raiganjdivision
                  Problem not solved.
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                    D
                    DAKSHITA Sportshub
                    Nov 14, 2020
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                    Address: dakshita sportshub,near police station pundri,kaithal,haryana.136026

                    Printer 2010 canon command does not execute
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                      G
                      gaurshar599
                      Nov 12, 2020
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                      I purchased canon printer under the offer, submitted all required documents and was informed I will receive the delivery in 45 days.. it is months now and I keep chasing them (complaint no 125784) and they don’t provide details. Every time I am told please send your address and I submitted address on the email, on sms but still same response every-time.
                      It is really sorry to see a company like canon deliver such a poor customer service. I would really like to get a clear answer whether I will receive it or not but don’t fool customers with offers that you cannot fulfil.
                      Looking forward to resolution of this issue on priority.
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                        R
                        Raj Deuri
                        Nov 10, 2020
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                        Address: Bongaigaon
                        Website: I am so sad. If company arrange thn do

                        I am buy a printer today LBP2900B. But printer is bad
                        +3 photos
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                          S
                          sage srinu
                          from Hyderabad, Telangana
                          Oct 28, 2020
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                          Address: acc chowrasta mancherial opposite sbi atm 504209

                          Hi sir iam take new printer model name MF244DW, IN DAILY techincal issue and serves center is very worst performance not responding please return my printer
                          my mobile number [protected] please call me sir
                          thankyou
                          +2 photos
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                            B
                            Basheer1974
                            Oct 21, 2020
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                            Address: Postoffice opp chinna masjid vuyyuru

                            KLGK32450 PIXMA G2000 printer is not working.. at Vuyyuru post office AP 521165 Ph. No. [protected]
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                              J
                              jitender kumar Mehta
                              Oct 21, 2020
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                              Address: Gurgaon

                              R/Sir

                              Good Morning

                              I was purchased a Canon Printer with Pixma-2010 offer on 27th August 2020 from Mr. Viren Bhatia, Railway Road, Karnal, Haryana. Continuing from 27th August, I m sending many e-mails to office of Canon Printer, Gurgaon (Mobile No.[protected] for this with attached bill, request rejected after consideration immediate. Moreover I also tried to contact him on this Mobile No., immediate cut of, no proper communicate/talked with him.

                              So, I humble again request u with Invoice Bill along with Stamp, that send my above offer (Pixma Gift) as early as possible. I shall be thankful to u. I m very suffering.

                              Jitender Kumar
                              S/o Sh. Atam Prakash Mehta
                              R/o Ward No. 4, Khurana Colony,
                              Near Civil Hospital (Community Health Centre) Taraori-132116
                              Distt. Karnal, Haryana
                              Mobile No.[protected]
                              +1 photos
                              Oct 21, 2020
                              Updated by jitender kumar Mehta
                              IN continuation of previous complaint, Both (Viren Bhatia & Canon Printer, Gurgaon unnecessary being harassment to me from many times. no proper guider me. Plz. hel p me to solve this mater immediate and send my above same offier.
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                                N
                                Naresh Bodakhe
                                Oct 11, 2020
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                                Upper flap injis damege
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                                  U
                                  Uttam bhati
                                  Oct 6, 2020
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                                  Address: Gudangiry near sojat road

                                  I was charged a service even after being in warranty I have paid 1800 Rs. because What is the customer charged even after being in warranty. The rat added (cutting) a wire back which was also charged. This is a fraud with the customer, which may lower your service rating.
                                  If the company charges the customer a service charge by saying the warranty So the customer is cheated and I refund my Amount 1800Rs the company service custmer charged to me.
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                                    R
                                    Raffie fernandes
                                    Oct 6, 2020
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                                    I want to know how to connect printer to wifi please provide me with help my cont. No [protected]
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                                      Amol@1024
                                      Oct 5, 2020
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                                      Address: At.Bramhagaon Post.Pimpoalwadi Tal.Paranda Dist.Osmanabada

                                      Hi Good Morrning,
                                      I Am Amol R Gaikwad i am Staing In At-Bramhagaon Tal-Paranda Dist-Osmanabad 413502, sir i am Purcheshing Canon G2010 Pixma Printer but printer setup / printer instalation Process not Propely working in my Laptop Machin, i am not working in this printer, plz solve my printer instalation / setup process .
                                      my Contract No :- [protected] / [protected] / [protected]
                                      Thank You .
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