Cantabil — did not refund my money and charge extra will exchange

Address:

New Delhi, Delhi

I have purchased a trouser of size 40 and next day when visited store to exchange trouser of size 42 size was not available in store infact they don't manufacture this size so I demand refund of money but they refuse to refund and said this not our company policy once we take money did not refund so I have to buy trousers of size 42 from other store. After requesting all person from retail head, asm and customer care through mail and phone they did not replay to my mail and did not call back. So after few days when I visited store to exchange I buy jeans which cost 1299 but they charge extra 420 though I have already paid 1319 for trouser. They said for this trouser we will adjust only 899. Every where they are making fools to customers.they don't care about customer they are only interested in making money by make fools to customers.