Cantabil — Ridiculous Service and Billing method

Address:

Bathinda, Punjab

I purchased 2 shirts of Rs 1499/- each on 1st November 2013 from Yuvraj Creations Cantabil Showroom Bathinda, there was an offer of buy 2 and get 1 free. As I purchased 2 shirts of Rs 1499/- each, men working there in the showroom said that the free shirt you can purchase can be maximum of Rs 1499/-. The shirt I selected as free one was of Rs 1199/- but there was some issue of size with it. I asked them if I could replace the shirt if there is some issue, they said yes it is possible. Next day on 2nd November I went back to them as I was having issue with the shirt I purchased as free one. Men working there said that ok sir you can select another one. I selected another shirt, its cost was Rs 1499/-. I said fine give me this one. He said that you have to make the balance payment. I said for what? Yesterday you said that the free shirt could be maximum of Rs 1499/- and I am taking the shirt whose price is Rs 1499/- itself so balance payment for what? He said no sir this was for yesterday, now as you are replacing it today so it wont be possible and you have to pay balance payment. I said that this is ridiculous. But nothing happened.