Cantabil — salesman misleading

Address:

Thane, Maharashtra, 401203

Dear sir,

This is in regards of your outlet of nallasopara west. With respect to the purchase of 3 shirts and pants, i was been advised to buy 30 waist pant and unloose it by 1 inch so that it may fit properly and they did it buy themselves resulting to the shabbiest ever look of my trousers. After complaining to the number given on your website, my two trousers are being replaced but 1 trouser is still pending, wherein your salesman states that one pant which is manfactured once, is never manufactured in the same brand again.
Need your clarification on this, as this is not acceptableat all. During wedding function at our native place they have made me run, wasting my time and money for travelling all the way from village to your shop and to go back again. Who is responsible for all those expense and on top of that you fool to your customers in such a way. I have been a regular customer of your brand since 2013.
Looking forward to your response.

Thanks and regards