Cantabil — Service received at south extension-II outlet

Address:

New Delhi, Delhi, 110049

I purchased two shirts and one trouser under scheme buy 2 get 3 vide bill no. 0402269 on 28.03.17. Immediately, after making payment, I requested the sales executive to replace 1 shirt with jeans if possible and I will pay the difference. The sales exec. told that jeans cost me around Rs. 2600 but when I told him that the jeans which you have shown to me a little while ago cost around Rs. 2000. Immediately, the sales executive pretend in a manner and tried to show me that by mistake he told me that price..

But after talking to him it is learnt that he intensely told the wrong price of jeans to me so that I change my mind of replacing a shirt with a jeans, as jeans rates which he told me was 700 Reports. More than the shirt.

Further, he told me that since the clothes have been billed so it is not possible to replace shirt with jeans which I thought is nice and genuine reply...

My complaint is that whether I get the replacement or not that is the different issue but the sales executive who was showing a great respect to me a little while ago when I was selecting the clothes immediately changed his attitude towards me when I billed the clothes and requested him to replace one of the shirt with jeans...

I am a regular customer of cantabil and purchasing my clothes from cantabil showrooms only but such an attitude of the sales executive disheartened me and compelled me to think twice before purchasing my clothes from any of the showrooms of cantabil

Thanks & regards
Munish vashisht
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