Cantabil — trouser

Address:

New Delhi, Delhi, 110049

Respected sir/mam,
I purchased few item your cantabil store in south extension part-2 new delhi.
Out of those items, there was a trouser whose colour has been faded after washing, even after washing it bucket with no other cloth or any garment at that time in bucket. I took that trouser to the store in south ex-2 to which they said that some other garment's colour on it.
Even though i told them to recheck with the company, they took that and told me that they will do the needful but they didn't. After more than two weeks when i went there to ask they said company said colour is not been faded and i am pretty sure they haven't rechecked with you. Please look towards this matter. I am buying garments from cantabil from last 7 yeas but never has such experience.