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Capgemini Complaints & Reviews

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Updated: Jun 9, 2026
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J
jopsy
Feb 17, 2021
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Address: 155-156, EPIP Zone Whitefield Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560066

I'm trying to get my PF Claim from Capgemini since May 2020. I've mailed the document via Speed Post. I waited for 3 months, and didn't get any response. Hence I mailed to them to check the status. At that time they told due to Covid-19 they couldn't collect the same and asked me to scan and sent it over email. Since then I'm mailing the documents. I've mailed it at least 5-6 times and each time a new person will be responding to my queries and asks me to send it over again. this is happening since August till date. I'm fed up with these guys. I even Emailed to the escalation Level 1, Level 2 also. But still no response. I've wasted so much time, effort behind this. I'm in big trouble and I need this amount to be credited to my account asap.
Capgemini customer support has been notified about the posted complaint.
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    dkkplk
    from Naraina, Rajasthan
    Feb 11, 2021
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    Address: mumbai

    Hi Team,

    I am trying to get my pf from last 5 years but still not received the amount in my account, I have sent 500+ emails in last 5 years and invested or I can say wasted my time, please chcke and do some need ful
    my employee id was 46236
    Capgemini customer support has been notified about the posted complaint.
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      Seema Kute
      from Powai, Maharashtra
      Feb 6, 2021
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      Address: Capgemini Airoli, Navi Mumbai, Maharashtra

      I am writing this with regards to my PF issue which is going on since last 2 years. I am facing some financial issues because of salary cut down.

      I am an Ex-employee of Capgemini India, left the organization on 8th August 2018, since then I am trying to transfer my PF to current PF account but even after sending 100+ emails I am not getting proper and correct response from PF team.

      In 2019 when I started my PF transfer procedure I submitted Form 13 to office and within 3 months my PF cheque was released from CG trust and sent to EPFO Thane office. My current employer’s PF team got that cheque back from EPFO Thane office saying, they have stopped accepting cheque for any PF transfers.

      I informed this to CG PF team immediately but they were sending Annexure K with same old cheque details (Not valid any more) and after a long time of 3-4 months when they understood the concern, they started giving me same reply “We have processed your PF claimed same has been send the NEFT payment advice to Authorized signature. We would request you to wait for some time”. Since then I am sending them reminders to get the update and they are telling me same stuff after every 2 emails from last 2 years.

      I also followed up with new vendor Allsec by sending them emails as per escalation matrix given by CG, but no satisfactory reply from them as well. When I checked on portal for my PF balance, balance is showing Rs 110.

      I did not received any amount from previous employer and they are showing no balance in my account. Could you please help me with my PF amount and transfer/ withdraw.

      PF Number – PU/PUN/31643/00E/221117
      UAN[protected]
      Capgemini customer support has been notified about the posted complaint.
      Feb 17, 2021
      Updated by Seema Kute
      I am not getting response from Narendra Ladole, even after sending reminders. My PF is showing 110Rs. and no one bothered to reply back on my email.
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        S
        Shruthi Arali
        Jan 29, 2021
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        Address: #28/2,1st and 2nd floor, Maruthi Extension, Sreerampuram, Bangalore-560021

        Recently I had claimed for my PF amount to get transferred to my current Member ID. I see The claim status is settled but amount is not credited to my current Member ID. It is showing Total amount approved is 0/-rs. Please have a look on this issue.

        Please find the details below:
        Name: Shruthi S Arali
        EMP ID : 56230_FS
        Personal Mail ID : [protected]@gmail.com
        CONTACT No: [protected]
        Claim ID : PUPUN[protected]
        CLAIM RECEIPT DATE : 11-JAN-2021
        CLAIM FORM TYPE : Form-13 (Transfer Out)
        PARA DETAILS : Transfer (Unexempted to
        Unexempted in same region
        (office)
        TOTAL AMOUNT APPROVED : ₹ 0
        DISPATCH DATE : 20-JAN-2021
        CLAIM STATUS : Settled
        REMARKS : Your Claim [ Claim Id -
        PUPUN[protected] ] has been
        Settled on - 20-JAN-2021. Amount
        and Service tranferred to :
        PUPUN[protected]
        Capgemini customer support has been notified about the posted complaint.
        Hi Team .

        I did not receive any response yet on my issue. Kindly assist.

        Thanks,
        Shruthi
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          K
          K K Shal
          Jan 22, 2021
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          Address: Pune

          I was working with Capgemini. And due to work load i was so much depressed.
          Manager behaviour was not good, it was always dominating. Use to laugh among all colleagues.
          Due to that i was in a depression, so without servicing the notice i left the organisation and i didn't ask any reliving letter. After 6-7 month company has sent sattlement document that i have to pay 1.3 lakh.

          The asset was already taken from me.i got the slip as well.

          I am ready to pay the basic for the 3 month, why i need to pay HRA and other allowance.

          I didn't sign any bond with company. And i was a member of 8-7 people in team so i don't thing there was any lose as all of them were productive.

          If i don't pay the notice period sattlement, is there any possibility where company can file case against me?
          Capgemini customer support has been notified about the posted complaint.
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            Manju Kanuparthi
            Jan 21, 2021
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            I have raised request to withdraw my PF amount since October 2020. They are not processing at all and saying we are not able to find your employment details. This is the way an MNC company is running.
            Capgemini customer support has been notified about the posted complaint.
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              K
              kns01
              from Pune, Maharashtra
              Jan 19, 2021
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              Due to some reasons I had to leave my job after 6 years of service in CapGemini on 3rd Oct 2019. After submitting the gratuity form, I expected them to send the amount with FnF but it never came. Its been more than 1 year and still no response or action has been taken from their side. No replies provided to the emails sent.
              Capgemini customer support has been notified about the posted complaint.
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                Shiak Noor Basha
                Jan 13, 2021
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                I have applied for PF transfer in December 2019 and I received mail in March 2020 saying that PF transfer is processed and status showing as settled, but till now PF transfer amount is not credited into my current PF account.
                Raised Grievance in EPF and they said my previous employer needs to submit the original copy of annexure-k along with bank details duly attested by employer at Gurgaon PF office, but till now its not submitted.
                I have sent number of mails and reached out to multiple people but there is not proper response and no one working on issue seriously.

                Please help on this.

                EmpId-132738
                Capgemini customer support has been notified about the posted complaint.
                Jan 28, 2021
                Updated by Shiak Noor Basha
                till now i didnt get any call/update from Capgemini team.
                Same issue with me ... did ur issue got resolved ?
                Shiak Noor Basha's [Complaint's author] reply, Feb 1, 2021
                not yet.. following up with Capgemini team over mails
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                  C
                  cool Abhi
                  from Gurgaon, Haryana
                  Jan 7, 2021
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                  Address: Bengaluru

                  I have applied for pf transfer and its been more than 2 years, but still my pf is not transferred yet, when i started following them, they are keep changing their words, it looks like i will not get my PF .

                  when i checked status in epfo portal it shows me status settled with amount 0 INR but it should be more.
                  EmpId-091882

                  i need transfer details if they have processed.

                  Please help.
                  Capgemini customer support has been notified about the posted complaint.
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                    RajenderM
                    Dec 27, 2020
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                    Address: Hyderabad

                    The offshore delivery manager/Portfolio Manager in a europian project-hyderabad(GAR tower 3, Kokapet) thinks that he is the king of the project.
                    Those who raise genuine concerns or share their opinion, they will be target to him a d he will assassinate their characters by his cunning nature, giving bad review comments and poor ratings in the performance appraisal
                    There are lot of complaints on this portfolio manager but he is still playing games and surviving with the top management support.
                    It's because of this sick minded people Capgemini is becoming a dirty place to work.
                    Capgemini customer support has been notified about the posted complaint.
                    Sep 23, 2021
                    Updated by RajenderM
                    Hello Team, Can you please provide update on this?
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                      dibakar sinha
                      Dec 24, 2020
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                      Address: Capgemini Pune Talwade MIDC A1-Technology park

                      It has been almost a year I have applied for PF transfer from capgemini account to current employer . They said They have initiated transfer but it didnot seem so. Later I have applied for PF withdrawl which also I didnot get response. There is no phone no to contact. Their email response is very slow.
                      Employee id: 35631
                      I need submit of my PF amount to my Bank SBI account
                      Capgemini customer support has been notified about the posted complaint.
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                        Priyanka Zanzane
                        Dec 23, 2020
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                        I have attended interview on 24th October 2020 mumbai and cleared all round and got selected on 11th November 2020. At the end of the day got the hr call for salary discussion and I had submitted all my documents. But till now no response or call for the offer letter. I tried to contact my recruiter but no response from them till now.
                        So i would like to request you that please let me know by when I will receive offer letter.

                        My details as
                        Priyanka Zanzane
                        Email [protected]@gmail.com
                        Capgemini customer support has been notified about the posted complaint.
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                          shantha priya
                          Dec 9, 2020
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                          I have been following up for more than a year now regarding my PF status and I don't get any response from anybody I have sent multiple emails to [protected]@excelityglobal mail address. But still no update

                          My Employee Number:76878_FS
                          Capgemini customer support has been notified about the posted complaint.
                          Hi Priya,

                          which category choose to submit the complaint, as i am facing same issue with Capgemini for PF transfer
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                            yogi0811
                            from Powai, Maharashtra
                            Dec 1, 2020
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                            Hi, I am an ex-igate (currently capgemini) employee. I was employed with Igate from July 19, 2010 to September 11, 2015.

                            I have been trying to withdraw my PF as i no longer reside in India and it serves no purpose for me as it has been more than 8 years since last i worked in India.

                            PF withdrawal now requires UAN number. I have tried to generate it online but since my PF account is prior to 2014, i could not do it myself and EPFO website did not recognize my PF number.

                            I reached to Capgemini in January 2020 to assist with UAN generation as it can be done only my employer for older PF accounts.

                            I have sent may be 30+ emails and provided every bit of information to capgemini officials to generate my UAN. There has been no response for almost 1 year now to generate a simple UAN number which is may be 5minutes work for them.

                            There has been emails after emails to follow up and capgemini responds once in a month or twice a month but they do not tell me what they need nor they generate UAN number.

                            This has been almost borderline harassment as this HR team would not provide what employees need and in turn withholding my PF withdrawal money for over an year.

                            I am attaching the email thread and conversation with them. Please note, as the email thread is long and this site only allows jpg files, i am attaching multiple jpg files.

                            I am now formally raising this complaint and seek resolution. This torture to withhold money is very stressful and i require the money and Capgemini as an ex-employer is not helping.

                            -Yogesh Puttarangachar
                            Capgemini customer support has been notified about the posted complaint.
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                              Karunakarunakaruna
                              Dec 1, 2020
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                              Address: Hyderabad
                              Website: Capgemini

                              Previous company he managing because he is relative. Pavani. U
                              Capgemini customer support has been notified about the posted complaint.
                              Previous company hr managing he is relative
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                                Mehulaggarwal
                                from Powai, Maharashtra
                                Nov 26, 2020
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                                Address: Pune

                                I had transferred my PF amount from Accenture to Capgemini, which was successfully transferred. Post that, I had requested for transfer of PF from Capgemini to my current organization, LTI about 5 months ago. When I saw the amount which was transferred, it was only the PF amount during my time with Capgemini and not the total amount. On raising tickets with Capgemini, I have been asked to upload Annexure-K, which is a document that is filled up by the organization and sent to EPFO. the employee does not work on it. What can I do?
                                MY Capgemini ID - 97845_FS
                                Capgemini customer support has been notified about the posted complaint.
                                Exact problem with mine. I was an ex-Accenture too. At Accenture, everything was seamless. The PF team responds on time. But here at Capgemini, they are not bothered to respond to you. If you insist, a new team member will be assigned on your request and you need to restart the entire process by resending all documents again. They have no coordination at all. I raised a request for almost 5 times now, everytime a new team member starts asking for initial documents again. Not even 10% progress on my ticket even after 5 months since it was first raised.
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                                  maroju sivakumar
                                  from Hyderabad, Telangana
                                  Nov 18, 2020
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                                  Address: Shantinikethan (DTP)

                                  Please note that i had received an email with pf settlement details from capgemini which is 54434 rupees only.
                                  But, i had transferred PF amount of 129738 rupees from PF account KDMAL[protected] which is my previous organisation (Lionbridge Technologies) to PF account PUPUN[protected]E0211877 which is capgemini trust.
                                  My transferred amount has settled in passbook status on october.

                                  Here my issue is i had received an amout of 54434 rupees only and still i need to receive an amount of 129738 rupees (which is in capgemini trust).
                                  I am following up with the retairals team and other for the same since two months.

                                  So, could you please rectify my issue and provide me my pf amount 129738 blocked in capgemini trust ?

                                  Also note that i have a medical emergency.

                                  Best regards,
                                  siva.
                                  #[protected]
                                  Capgemini customer support has been notified about the posted complaint.
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                                    Ravi996600
                                    Nov 17, 2020
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                                    Address: Mumbai

                                    I was started PF transfer process 5 months before still i m not received. I have done 32 mail conversation, every time they trying to escape.

                                    What are the way to do legal complaint against company ?
                                    Capgemini customer support has been notified about the posted complaint.
                                    I even m trying to transfer the PF from Capgemini. Could you share the Capgemini ex employee contact portal or number?
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                                      Karunakarunakaruna
                                      Nov 10, 2020
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                                      Address: Hyderaba

                                      Name: pavani. U
                                      Role: tester
                                      Check once ask for hard copy
                                      Capgemini customer support has been notified about the posted complaint.
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                                        SandeepBhoite
                                        Nov 10, 2020
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                                        Address: pune

                                        I am Ex Capgemini Employee, My total tenure (20/08/2015-05/02/2018) Employee ID : 81016_IN
                                        Iam working for HCL Technologies now, I requested for PF amount transfer from EPFO portal and submitted the signed form 13. I was shocked to see that claim is settled and 0 Rs/- (Zero) fund is transferred.
                                        Despite of all mail exchanges and twice claim request they settled for ZERO Rupees.
                                        Please help me in above case.
                                        Capgemini customer support has been notified about the posted complaint.
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