Capgemini Complaints & Reviews

Name: pavani. U
Role: tester
Check once ask for hard copy

I am Ex Capgemini Employee, My total tenure (20/08/2015-05/02/2018) Employee ID : 81016_IN
Iam working for HCL Technologies now, I requested for PF amount transfer from EPFO portal and submitted the signed form 13. I was shocked to see that claim is settled and 0 Rs/- (Zero) fund is transferred.
Despite of all mail exchanges and twice claim request they settled for ZERO Rupees.
Please help me in above case.

I am Ex Capgemini Employee, My total tenure (20/08/2015-05/02/2018) Employee ID : 81016_IN
Iam working for HCL Technologies now, I requested for PF amount transfer from EPFO portal and submitted the signed form 13. I was shocked to see that claim is settled and 0 Rs/- (Zero) fund is transferred.
Despite of all mail exchanges and twice claim request they settled for ZERO Rupees. The then PF trust was Capgemini's Private firm and passbook was never made available online.
Please help me in above case.

As per Capgemini, they have transferred my Provident fund to my present employer.

I can see the status of the request in the EPFO as claim settled, but the transferred amount is 0. I have checked with the EPFO team and they have told me that this is what they have received from Capgemini and I need to contact Capgemini for an original copy of Annexure K and transaction details. I notified the same to capgemini, they asked me to resubmit an application for transfer by sending annexure K, but this time also same issue happened. And now I have been in touch with the Capgemini retirals team, allsectech, excelity global, but no resolution, no response over calls, emails. We even do not know where to contact since these people do not respond over emails. When we call to company reception then either they do not respond or ask to write email and royally use to disconnect the call.

Below are the email ID, whom I am being following up and not getting any response.

1. [protected]@allsectech.com
2. [protected]@excelityglobal.com
3. [protected]@excelityglobal.com
4. [protected]@excelityglobal.com
5. Ajay.[protected]@conneqtcorp.com

This is happening since June 2020 and really frustrating chasing these people for our own money because of their incapability to provide proper service in timely manner.

As per Capgemini, they have transferred my Provident fund to my present employer.

I can see the status of the request in the EPFO as completed but the transferred amount is 0. I have checked with the EPFO team and they have told me that this is what they have received from Capgemini and I need to contact Capgemini for an original copy of Annexure K and transaction details.

I have been in touch with the Capgemini retirals team and because I have not been able to get any answers from the team for the last 1 year, I have escalated this to the highest level but I have still not received even an acknowledgment of the complaint and hence I am raising a complaint here.

below are the email ID, s where I have escalated this issue and not getting any response.

1. [protected]@allsectech.com
2. sendil-kumar.[protected]@capgemini.com
3. sanjay.[protected]@conneqtcorp.com
4. [protected]@excelityglobal.com
5 . retiralshelpdesk.[protected]@capgemini.com
6. pfhelpdesk.[protected]@capgemini.com

Request you to help me in getting the annexure K from Capgemini.

Thanks,
Renjith George

Hi,
I have been sending several mails for getting the experience letter as I require it urgently but they don't even respond.
Sending mails to offboardingservices.[protected]@capgemini.com.
Email id : nidhi.[protected]@gmail.com

I have applied for pf transfer from Capgemini to Amex. Transfer shows complete at EPFO portal and have received annexure K from the pf department.
Amex requires NEFT reference number and beneficiary details from last employer i.e Capgemini.
It's been over 1.5 months chasing Capgemini as well as Allsec but no one responds on mail or even phone.

Hello

I am an ex-employee of Capgemini. They have updated incorrect Date of joining in EPFO portal and due to this on transfer PF page, Capgemini is shown as my current employer. Due to this issue i am not able to transfer PF in my current employer.
I dropped at least 10 email to capgemini but they have not responded. I have sent emails on these id's:
[protected]@excelityglobal.com
[protected]@allsectech.com
sendil-kumar.[protected]@capgemini.com

Please help me. My employee id is 68581_FS

Thanks
Mitul

Capgemini has a PF trust and I have been trying to withdraw my PF amount from almost an year now. Initially they asked me to send documents to their mailing address. I sent them 3 times and they always said they did not receive. However the courier delivery always showed delivered in tracking status. Then they replied to my email and asked for sending documents in email. After I sent they never turned up. I keep sending emails but they do not respond. Even I tried escalating process and sent emails to escalation matrix and emails but still no reply. It’s been years now that I am not working. I want my money.

I am trying to contact Capgemini regarding PF issue pending from 2 years.. They are neither resolving nor giving any response in back.. Send emails to their PF department, retiral portal, allumini portal etc. But no response in back.

I am Thangaraj, ex employee of Capgemini. Emp Id 6855F. I have been chasing PF team & arunkumar.[protected]@capgemini.com last 8 months just for PF transfer. I am frustrated with poor responds from these people. I am going to lodge a legal complaint against this issue. if i dont get responds from here.

Let me know if you need more details.

Hi Team,

As per below mentioned highlighted PF status, I am not able to find the PF amount status. As per Allsec, they suppose to merge my both the account which is from CAPGEMINI only but still not received any update. First account is from August 2015 to March 2017 and from April 2017 to November 2019 as I have moved from FS to IMS. Find below PF details for your reference.

Global DOJ Date of Joining UAN PF No. EPS No.
[protected] [protected] MH/31643/EXM/153460 MH/31643/00E/37588 FS

[protected] 1/4/2017 [protected] PU/PUN/31643/00E/153460 PUPUN[protected]E0171442 IMS -- statement received from 1st April 2017 to November 2019.

OLD EMP ID: 66072_FS
NEW EMP ID: 125853

Thanks and Regards,

I am Akasmita Samantaray, Employee ID[protected], payroll - i2nexus, Got released from the project From Capgemini And may 13 2020 was my last working day. As per the rule and terms given to me the FFS should be done within 60 days of the last working day . I understand that because of this pandemic this process may take more time than usual. So I waited till 3 months. I tried to contact HR from i2nexus about the payment but she denied every time saying we didn't get a payment from CAPGEMINI. This is October and it's been the 6th month but still we didn't get the payment. I2NEXUS is accusing Capgemini for not paying the FFS amount.
This is the 2nd email I'm writing to you about this concern. But still I didn't get any update from anyone . Of course Capgemini is one of the MNC still we are suffering like this . We want our payment because we earned that and I think it's illegal to hold someone's earnings without any reason.

You can find the attachment for mails i2nexus clearly mentioned that Capgemini didn't pay them. And every time we are looping you to escalate this issue our consultancy is telling not to loop you . We sent several mails looping subconmanagement teams but still we didn't get a single reply for the above issue .I think management took all these for granted .

Hi,

This is vishwanath kaiwar Rajanna.
Empid- 027578
UAN[protected]
EPS- 019506

I was employed with Capgemini from July 2010 to July 2012 as associate consultant.
i had applied for full and final settlement of PF through the submission of 10C and other forms requested by the firm in 2018

I haven't receive the PF amount neither in the form of a check nor was deposited into my bank account.

when I checked, they said that account has zero balance and PF amount has already been withdrawn.

I want to know why the account balance is zero and to which account the amount was transferred and the transaction receipt.

kindly look into this matter as there is a misunderstanding and I have not received the deposit.

I have requested for my PF to be transferred to my new account. I left the company in 2018 and I have been following up for several months but the matter is not yet closed.

As per Capgemini, they have transferred my Provident fund to my present employer PF which is maintained by EPFO.

I can see the status of the request in the EPFO as completed but the transferred amount is 0. I have checked with the EPFO team and they have told me that this is what they have received from Capgemini and I need to contact Capgemini for an original copy of Annexure K and transaction details.

I have been in touch with the Capgemini retirals team and because I have not been able to get any answers from the team for the last 1 month, I have escalated this to the highest level but I have still not received even an acknowledgment of the complaint and hence I am raising a complaint here.

After numerous follow-ups with the retirals team, I have just received a copy of Annexure K which is not original and doesn't mention anything related to transaction details. I have requested them n number of times to share the original copy of Annexure K but they have been turning a blind eye to my request and they keep on sharing the same Annexure K again which is of no use to the EPFO team as well as my current employer.

I have lately also received one email which mentions cheque number.

Details about the transfer are as below:

Capgemini's PF: PU/PUN/0031643/00E/217744
Linkedin PF (Present employer) : GNGGN[protected]
Complaint/ Communication Number for PF with Capgemini: UXOUT[protected]

Escalation matrix for PF in Capgemini to which I have already dropped an email and I have not got any response. This is as per the mail which I had received from Capgemini mention the escalation matrix

Smruti.[protected]@conneqtcorp.com,
sanjay.[protected]@conneqtcorp.com,
retiralshelpdesk.[protected]@capgemini.com,
narendra.[protected]@capgemini.com

I am also sharing a copy of Annexure K from EPFO which mentions that the amount transferred is 0.

Request you to help me to get my original copy fo Annexure K and the transfer of my PF from Capgemini to my current employer PF. Attaching the screenshots and documents here.

Thanks,
Manik Pandita

Hi,

I left capgemini in dec 2019 and i have requested for pf transfer by filling online pf transfer form and submitted the form to cgretirals id. Its been more than 4 months now and my pf is not transferred yet and also i am not getting any response from concern team after taking followup also continuously.

Please help me to get it transferred asap.

My emp id: 127422

Hi sir

I had applied for pf withdrwal around 6months with n number of follow-ups but i think our on-demand pf te from capgemini is taking hell lot of time to issue my withdrawal kindly help me to get my pf asap
Here are details
Gnaneshwar konda
Employment lwd 03 aug 2017
Applied date june 2019
Status no reply

Regards
Gnaneshwar
[protected]

Hi,
I have submitted my pf withdrawal form with all documents to capgemini p office pune and it is almost 1 month over, no one is responding my mail when i am asking the status of my withdrawal form.
My emp_no-: 60465_fs.

I’m resigned from CapGemini on last year August. I’m keep on asking them to transfer my PF money to current organisation account they are not responding. It’s been 8 months that I’m trying to get my PF money back.