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Capgemini Complaints & Reviews

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S
somjan01
May 11, 2020
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Address: Capgemini Knowledge Park, Off, Thane - Belapur Rd, TTC Industrial Area, Airoli, Navi Mumbai, Maharashtra 400708

Hello,
I have reached to 'cgretiralsservices' team to get my pf statement but they have responded me back they do not have any idea for those employee who has left the company before 2016.
Then who will take care of pf they do not have any idea. I had an information that they are keeping the pf money in trust but these kind of activity in not at all trustworthy.
I am feeling cheated as capgemini is not responding back.
Any mail id of any team or person with whom i can approach to initiate my pf transfer and pf statement.

Pf#:ththa[protected]
Doj#: 05/06/2014
Dol:16/1/2015
Capgemini customer support has been notified about the posted complaint.
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    Karthik Haridhar
    Apr 28, 2020
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    Hi team,

    My name is karthik former capgemini employee. This complaint is regarding one of my colleagues pf withdrawal. Her name is supreetha (Supreetha. [protected]@gmail.com) and her employee number is 153797, she has also left the company on may 6th 2019. She had submitted the withdrawal letter along with the bank passbook copy and pan card. While filling the form she has added one extra zero in the beginning of her bank account number. Pf team has check only the manually filled form and not cross check the account details from the passbook then why is the passbook included in the withdrawal mandatory documents. It’s almost been a year the pf team is so irresponsible to sort out this issue and transfer the money to the correct account number. The pf team is stating they have transferred the money to the account number mentioned in the form and it’s incorrect so the transaction would have been failed and also not giving any transaction id so that we could get it checked once from the bank. I request you to look into it and fix this issue asapif not i’ll have to bring this issue to the notice of the capegemini india ceo. Hoping for a positive response. Thank you in advance.
    Capgemini customer support has been notified about the posted complaint.
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      R
      Rapolu Sridhar
      Apr 14, 2020
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      Address: Sridhar 9538739419

      My manager taking vulgar language to me thats why i was resigned my job .but still she is not giving my experience doccuments and putting my mobile number in block list.

      From
      Rapolu Sridhar
      46012417
      Apr 14, 2020
      Updated by Rapolu Sridhar
      Rapolu sridhar
      [protected]
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        A
        Arpita phadke
        Apr 1, 2020
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        Address: Yosemite- block A , Airoli, Navi Mumbai, Maharashtra, 400708

        As per the company policy of 90 days, prior notice of resignation was given on 25.11.2019. And the last working date was on 21.02.2020. Reason being medical emergency, my medical emergency date was on 03.02.2020. I had applied for medical leave letter (Early release permission letter) on 27.01.2020. As per the instruction of my manager, all relevant medical documents were submitted on 27.01.2020. Since then no communication was received from the company. I had also asked for early release on 01.02.2020 (As medical leave date prescribed was 03.01.2020). Company manager has asked me to go on leave by applying lop and not on medical leave on 31.01.2020. Via whatsapp. And yet no official communication was given. Accordingly, i went on leave from 03.02.2020. As demanded by manager on watsapp i have returned all company's id on 31.01.2020. After that i have not joined the company as they have taken my all id's. On 21.02.2020 i completed my exit formalities also as told by manager and hr. On 24.02.2020 company demanded from me rs. 10, 141.51 as a compensation for lwp/ lop of 21 days (By mail). Since it was my first job, i had done all the procedures on manager and hr direction. Now company is neither issuing me my release letter and experience letter, nor they are responding to my any of the mails.
        Expect you to kindly redress the grievieance at the earliest and help me out.

        Arpita phadke
        [protected]
        Employee id 173071
        Capgemini customer support has been notified about the posted complaint.
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          Namrata D
          Mar 18, 2020
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          Address: Phase 3, hinjewadi, pune, Pune, Maharashtra

          Recently i was selected for the capgemini and the hr discussed with me regarding all the formalities. I have provided the required documents and i got call from another hr that the one took my hr round is facing some medical issues hence he will be taking my candidature ahead and since then i dropped several emails, numerous calls nade to hr dept but there is no response in 2 months. It was a matter of releasing offer letter to them. I request you to help me in getting the offer letter. My details as follows:
          Name namrata dwivedi
          Capgemini customer support has been notified about the posted complaint.
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            E
            Eddy Ronnie
            Mar 5, 2020
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            Address: Crescent 2, Prestige Shantiniketan, Sadaramanagala Village , Whitefield Main Road, Bangalore South Taluk, Bangalore – 560 048., 560048

            Here is the issue, capgemini holds their employee pf amount into their own pf trust, however, i have been chasing them giving proper documents to transfer.
            While they collect everything and end up doing nothing from past a years.

            Why do the firstly hold into their trust, why its not transferred on time as expected.

            Regards,
            Edwin samuel r
            Capgemini customer support has been notified about the posted complaint.
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              S
              saurabhag6
              from Muzaffarnagar, Uttar Pradesh
              Feb 27, 2020
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              Address: Kundalahalli, Brookefield, Bengaluru, Karnataka 560037, India, 560037

              Hi,

              I joined capgemini on 5th july 2018 and as mentioned in my offer letter i was eligible to get the deferred bonus of 10000rs every 3 month for an year. It was given to me till april 2019 (I. E 3 times) but for the last cycle they have not provided my deferred bonus. I asked for the reason they told that it is due to some misplacement in there system. I left the company in october after continuosly following with them. At last they told that it will come in full and final settlement but i didnt received in that too. When again asked so some different person replied that he dont have any information about it.
              I dont know how the hr policy works and why the employee has to follow up for so long time. I want my full defferred bonus and want to take legal action against it.
              Capgemini customer support has been notified about the posted complaint.
              Feb 27, 2020
              Updated by saurabhag6
              Employee Id: 114881_FS
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                R
                Raj_2509
                Feb 19, 2020
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                Address: Capgemini India Gigaplex Airoli, 400708
                Website: www.capgemini.com/in-en

                Hi,

                I left capgemini india pvt ltd on 27th feb 2019 and moved abroad (Sweden) due to employment.
                As i left country i wanted to withdraw my epf and eps amounts. As capgemini which is a it company doesn't have any online process i need to submit application form along with hard copies of supporting documents, which cost high if you send documents from abroad.

                However, i sent all requested documents and application form via a reputed courier service. I courier on 14th dec 2019, which was delivered on 19 dec 2019 as per details provided by courier company.

                When i contacted, first they said they did not received the application and asked me to send the documents again, which means arranging everything again and send via courier, which cost more as i live abroad.

                When confronted them and provided all proofs (Name and mobile no of the person who received the package in capgemini india office) they finally agreed after a month i. E. Around 17th jan 2020 that they did received the application and other supporting documents. They told me to wait and revert after 1 week.

                After 1 week, i send the reminder again asking them to provide update of my epf and eps applicatoin. However, they simply ignored and didn't bother to reploy.

                Its been 3 months now after sending the application and i don't know any update on it.

                Capgemini pf team is not bother to provide any update or even reply to my mails.

                It is so strange that global it company does not have an online portal for pf withdrawal. I suspect they have plan to take my hard earned the money and they must have done to other ex-employees also.

                Moreover, it is even strange that they do not have any process to register greviences of ex-employees.

                I request indian consumer complaints forum to help me get my money back from these thiefs.

                Below are my details;

                Full name:- rajesh suyal
                Cg employee id :- 100887_fs
                Doj :- 18th may 2015
                Dol :- 27th feb 2019

                Please do let me know if you need any proofs or other documents to proceed in this case.

                Thank you in advance.
                Capgemini customer support has been notified about the posted complaint.
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                  D
                  Dipun Dwibedy
                  Jan 31, 2020
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                  Address: BTM 2nd Stage, 560076

                  It has been a very bad experience with capgemini india. I have left capgemini on 2018 july. I did tried to claim the pf balance transfer to my current organization twice but, it seems capgemini is not interested to transfer my hard earned money. I have requested again 3 months ago in online to transfer the pf balance and it was approved by employer but still with field office.
                  Pf a/c no : pupun[protected]e0061161
                  Pf tracking id:[protected]
                  Capgemini customer support has been notified about the posted complaint.
                  I was working in Capgemini before. From Last one year i am trying to transfer my capgemini's PF amount to my current company's PF. But Capgemini is unnecessarily delaying this process. They are also not giving any valid reason for the delay.
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                    S
                    suparna1983
                    Jan 30, 2020
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                    Address: Manikonda, Hyderabad, Andhra Pradesh, 500089

                    I left capgemini on 21st july 2017 and after that have tried to transfer pf offline as they did not have any online facility. I had sent form 13 from my current organization but they did not transfer it yet.
                    Now they have the online facility but they have not updated my date of exit yet in spite of repeated reminders so i am not able to transfer online.
                    Please let me know how to solve this issue
                    Capgemini customer support has been notified about the posted complaint.
                    I am taking follow-up since last month. But after getting a reply, I am not able to see any progress.
                    They are not updating Date of Exit in UAN portal. Due to which I am not able to trigger pf transfer request.
                    Ex-Employee ID: 94121_IN
                    DoE: 31 August 2018

                    Attaching screen shot of mail chain. Please find the same
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                      H
                      hemanth170691
                      Jan 24, 2020
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                      Hi,

                      Hemanth here, an ex employee of cg (66360) i applied for pf withdrawal in the month of november, but still i dont see the team responding properly for my queries. I dont understand who this guy called narayan is... He is least bothered..
                      I am sure even this complaint of mine doesnt make any difference as this team will ignore as well (I know how things works as i worked in cg for 4 years).

                      I made the team clear that i am not working in india and i am abroad so hence i want to withdraw my pf amount, the team come backs again and again saying that i need to transfer to the present employer. When i am not working anywhere, when my last date of my last company is updated in the records, how am i supposed to trasfer it? These guys doesnt make any sense what they talk...

                      If you can resolve this issue, else ignore like how those guys are doing.

                      But still before forgetting my pf money, which are struck in cg thought of letting the other people know how horrible pf department of cg works.
                      Capgemini customer support has been notified about the posted complaint.
                      Hii capgemini
                      I have recently appeared for female diversity drive of capgemini (Batch 2020) in November . I have also cleared hr round and have been shortlisted .But I have not received my offer letter. So when can I expect to have my offer letter.
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                        prathyusha kv
                        Jan 15, 2020
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                        Address: gachibowli, Hyderabad, Andhra Pradesh

                        Claim id: 20986570

                        I have submitted partial claim reimbursement. Query was raised to submit the documents which were shared with bajaj allainz as partial claim. They have sent all the original attested documents which we have posted to mediassist.

                        But still mediassist is raising a query for original bill reciept. Bajaj allianz person has assured that all original documents related to partial claim have been sent.

                        I have sent all the related documents including inpatient credit bill etc. Given by bajj allianz.

                        Kindly advise.
                        Capgemini customer support has been notified about the posted complaint.
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                          Nagprasad
                          from Hyderabad, Telangana
                          Dec 27, 2019
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                          Address: Hyderabad, Telangana, 500090

                          This is nageswara prasad addepalli and relieved from capgemini on 17th jan 2019. I have applied for my pf withdrawal in the month of aug 2019 and its been 4 months but still i did not get my pf amount. Initially, i got the response to wait for 30-45 days and i waited for 120+ days still i did not get my pf amount. The worst part is they are not even responding to my followup mails.
                          Capgemini customer support has been notified about the posted complaint.
                          Dec 27, 2019
                          Updated by Nagprasad
                          My EMP Id : 21683_FS
                          Hi Prasad - Anything happened on this? I am also waiting for PF withdraw from Cap for long time.. nearly 2 months..
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                            Pratiyush Abhishek
                            from Bengaluru, Karnataka
                            Dec 22, 2019
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                            Excelity=[protected]' [protected]@capgemini (Acis) - emp id - 065741.

                            Why my pf account (Pupun31643exm xxxxxx) is not linked to my uan number: 10xxxxxxxxxx.
                            And form 3a is also required for pf contribution which needs to be submitted at epfo office.

                            After multiple mails for 3 months still not getting proper response and no update.

                            Since 19th september and pf is stuck for 2.5 years
                            Capgemini customer support has been notified about the posted complaint.
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                              RMMoghe
                              from Mumbai, Maharashtra
                              Dec 20, 2019
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                              Address: Thane, Maharashtra, 400603

                              I resigned from capgemini in april 2015. I was told that i could withdraw my pf amount after 60 days or my funds could be transferred to new employer. For the past 16 months i have tried following up with the retiral services team at capgemini mumbai office but have not got resolution. It has been 1 year now and i am trying to withdraw my pf amount from capgemini.

                              The epfo site says "present employer has not made payment in your pf account."
                              When i contacted the cgretiral services they told me the previous check was not sent by mistake to of office and it expired. Now for the past 5 months i am being told by 1 ms pallavi that it will be transferred next week while there is no resolution yet. It is frustrating as they keep giving new reasons everytime.
                              Please help me out.
                              Capgemini customer support has been notified about the posted complaint.
                              Jan 23, 2020
                              Updated by RMMoghe
                              Capgemini PF office has not been responding to my complaint for 3 weeks now. Last communication received says that the Authorized signatory is yet to sign the cheque. I have made application almost 1.5years ago and I do not have any resolution yet. I need to register complaint with competent authority as Capgemini is not serious about resolution. May I know whom to raise the complaint to? Thankyou
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                                Asmitha Konjety
                                from Hyderabad, Telangana
                                Dec 20, 2019
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                                I have raised request 2 months ago with excelity regrading my pf amount withdraw but still i didn't get any response from them like when can i receive the pf amount. I have forwarded all the requested form -16's of my first company also.

                                Recently i sent a follow up mail to them and got auto generated mail like response will get in 2-3 days. But even after 2-3 days also no one responded.

                                Please resolve it as soon as possible.
                                Capgemini customer support has been notified about the posted complaint.
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                                  Sandyait46
                                  Dec 18, 2019
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                                  I am sandeep kumar the ex capgemini employee and my emp id was 74171_fs.

                                  I sent my pf withdrawal forms to below pf department 5 months back. I am following up with capgemini pf team through an email regarding the update but i am not getting any response from them.

                                  Please help me on this kind of issue.
                                  Below are the address for pf department:

                                  Capgemini india private limited
                                  Employee provident fund
                                  A-1, technology park,
                                  Midc talwade
                                  Pune-411062
                                  Capgemini customer support has been notified about the posted complaint.
                                  Dec 20, 2019
                                  Updated by Sandyait46
                                  Hi Team,

                                  Can i get any update on this.
                                  Hi Team can i get update on this.
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                                    sthoutam
                                    from Hyderabad, Telangana
                                    Dec 16, 2019
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                                    Address: Hyderabad, Hyderabad, Telangana, 500091

                                    I need to transfer my pf to my current organization and as per the standard process from epfo, i requested [protected]@excelityglobal.com (As found in the capgemini website). However, the team seems very slow in responding to the emails and they ask me to use previous employer as attestation type and provide the pf account number as-is in the payslip. When i try the same, the get and error to "verify the mid". Does this mean the capgemini pf trust isn't providing clear details to the ex-employee? Can you please help speedup this process?
                                    Capgemini customer support has been notified about the posted complaint.
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                                      Janmejay123
                                      from Bengaluru, Karnataka
                                      Dec 14, 2019
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                                      Address: whitefield, Bangalore, 560067

                                      I am janmejay the ex capgemini employee and my emp id was 120781
                                      I sent my pf withdrawal forms to below pf department 8 months back and
                                      After that i have followuped through an email and over phone but no response received from them. I have also posted 10 times the
                                      Required docs via speed post. Still now i didn't get any update.
                                      Few days back i got an email like
                                      We have not yet received your application after authorized signature.
                                      Please help me this kind of issue.
                                      Below are the address for pf department.
                                      Narayan desai
                                      Capgemini tecnology services india limited
                                      Capgemini knowledge park kp,
                                      It1 / it2, ttc industrial area,
                                      Thane-belapur road, airoli,
                                      Navi mumbai – 400 708
                                      Capgemini customer support has been notified about the posted complaint.
                                      Dec 14, 2019
                                      Updated by Janmejay123
                                      I need the clarification asap.
                                      Dec 27, 2019
                                      Updated by Janmejay123
                                      still i didn't get any update from Capgemini
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                                        yrameshgupta
                                        from Gajuwaka, Andhra Pradesh
                                        Dec 12, 2019
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                                        Address: 1-989/98 plot no 98 Cityzen colony road no 7, Hyderabad, Andhra Pradesh, 500010

                                        Hi team,

                                        My employee id: 77445_fs its been more than 6 months now that i have submitted of withdrawal application and send so many follow up emails to know the status but hardly get a response stating under process and no further updates. This is really frustrating to send regular follow up emails and no one is concerned about those emails and requests. I feel atleast machines might have a gratitude to revert back but why not employees working over there doesn't seem to have to respond back with status and expected completion date.
                                        Capgemini customer support has been notified about the posted complaint.
                                        True. Its the worst service i have ever seen. In my case also, I am sending follow up mails everyday but hardly getting any response. I worked for capgemini for 13+ years and I am finding it very hard to get hard earned PF. cgretiralsservice is the worst service I have ever seen.
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