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Capgemini Complaints & Reviews

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Updated: Aug 2, 2026
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A
anands.smarty
from Mumbai, Maharashtra
May 11, 2017
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Address: 400072

This is a exactly the same situation for me. I had applied for PF withdrawal in Capgemini on March-2017 and had been following up with the [protected]@excelityglobal.com and [protected]@excelityglobal.com for almost 3 months now.

They gave me an address and details to be sent, but don't acknowledge the receipt and processing of the documents.
I also tried to re-send e-mail with "Escalation" as the keyword in subject line, as suggested by them. But there are absolutely no reply from them.
Capgemini customer support has been notified about the posted complaint.
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    V
    Vani N
    from Bengaluru, Karnataka
    May 1, 2017
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    Address: Bangalore, Karnataka, 560029

    Dear Sir/ Madam,

    I have lost all my patients and hope with Capgemini.

    After almost 3 months o[censored]nemployment i had applied for my PF on January.
    I was told that as i had almost 3 months o[censored]nemployment i will get it within 45 day.
    But capgemini people lost there word and said 60 day, then told march end i will get it.

    Again lost in there word, then told on April 1st week, again same thing happened then they said April last, again as expected same, now its may 1 still the same.

    Is this is a joke to Capgemini or capgemini is not responsible to their employees. Capgemini provides empty words to the people and employees.

    I had lost it all, so I had decided that i will wait one more day that is 2nd May for my PF or ealse I am gonging to file a compliant to the Labour department, I file a RTI and I will lodge a complain at the police station for harassment.

    Please Mark my word.

    My Details as below:
    Emp id - 64226
    Emp name - Vani N
    PF number - [protected]
    Eps no. - PY/KRP/35750/14194.
    UAN no.[protected].

    Vani N

    On Wed, Mar 15, 2017 at 11:50 PM, Vani N wrote:

    Dear Sir/ Madam,

    Ok, sir, I can understand, But as you are saying '" As per EPFO Trust provisions the process will take 60 working days".

    So as I have submitted on 11th January 2017, then excluding all non-working days and government holidays, I should get my claim by 23rd march 2017 or maximum 25th march 2017.

    Then why I have to wait up to next month which is Apil.

    Regards,
    Vani N

    On Tue, Mar 14, 2017 at 5:28 PM, Kumar CR, Shantha wrote:

    Hi Vani,

    Since ours is an Trust, As per EPFO Trust Provisions the process will take 60 working days from the date of receipt application FYI.

    We have informed our team to initiate the same at earliest.

    Regards,

    Shant

    From: Vani N [mailto:vasuni.[protected]@gmail.com]
    Sent: Tuesday, March 14, 2017 3:50 PM
    To: Kumar CR, Shantha
    Subject: Re: PF claim issue

    Why next month sir, I was unemployed for 2 months for that reason only I have applied on 11th January 2017 for my PF.

    Generally, it takes 2 months. But I was told that as I have 2 months o[censored]nemployment, I will get it within 45 days. Now it's more than 2 months.

    please give that exact reason that why my claim is delayed

    Regards,

    Vani N

    On Tue, Mar 14, 2017 at 10:18 AM, Kumar CR, Shantha wrote:

    Dear Vani,

    Same is under process with our Mumbai PF Team & You may expect the credit by early next month FYI.

    Regards,

    Shant

    From: Vani N [mailto:vasuni.[protected]@gmail.com]
    Sent: Monday, March 13, 2017 11:15 PM
    To: Kumar CR, Shantha
    Subject: PF claim issue

    Dear Sir/ Madam,

    I have applied for PF on 11th January 2017 (after 2 months o[censored]nemployment) and it's been more than 2 months as of today i.e. 13th March 2017. I have not yet received my PF claimed amount.

    I have some commitments and I am in urgent need of money. Please let me know when I will get my amount.

    Please do the needful in this regard asap.

    Thanks and regards,
    Vani N

    This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.
    Capgemini customer support has been notified about the posted complaint.
    I am ex employee of capgemini, Could you please help me to get Form-16
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      G
      Ghiridhar Sriganesan Iyer
      from Mumbai, Maharashtra
      Apr 22, 2017
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      Address: Mumbai City, Maharashtra, 421202
      Website: www.capgemini.com

      It's one week and i have mailed and phoned them at-least 15 times.
      From 13 apr 2017 to 22 apr 2017 i am left in darkness. I am yet to get any reply. I reached out to the capgemini mumbai office and was kept to wait for 2 hours which was in vain (I could not meet any hr at all).

      The contact number provided are simply of no use. No hr picks up the phone.
      Extremely poor response from this company.
      Capgemini customer support has been notified about the posted complaint.
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        A
        amit gaur
        from Bengaluru, Karnataka
        Apr 9, 2017
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        Address: Pune, Maharashtra, 412114
        Website: www.in.capgemini.com

        This is rearding PF transfer of in case, EMP :- 67608_FS . My PF transfer is delayed for then 4 months now, and no status updated from PF team.

        My current employer KPMG has sent twice, form 13 to the PF team at below address but there is no response from CAPGEMINI TEAM

        Mr. Avinash Gadekar,
        A-1, Technology Park,
        MIDC, Talwade,
        Pune – 411 062
        Capgemini customer support has been notified about the posted complaint.
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          S
          suryadeepa
          Apr 6, 2017
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          Address: 560037

          Hi all, My wife is working in capgemini. she got 3 months maternity leave (From Nov 9th)and after that she requested for 3 months extended maternity with LOP. But they are not agreed for that. finally they gave 44 days(including saturday &sunday's)as a extended maternity. As per my knowledge we can extended maternity leave 3 months with LOP. But they are not accepting our request. Please suggest is there any way to extend maternity leave. when she was discussed about 6 months maternity with Pay. They said the new maternity policy will applicable if the delivery date on or after 1st jan 2017 cases.
          Capgemini customer support has been notified about the posted complaint.
          Apr 06, 2017
          Updated by suryadeepa
          Maternity policy was updated with effective from 1st jan 2017. It's good new. But this policy will applicable for only delivery date is on are after 1st jan 2017. i don't know why not for already who is in maternity. companies should give equal priority for all and the changed policy should applicable for all current maternity cases and existing maternity women's also(for suppose if maternity leave start date is 1st Nov 2016. As per existing maternity policy 3 months leave, that means 1st of Feb 2017 is the official reporting back date. New policy start changed from 1st Jan 2017. in this case they are in maternity leave when the policy got changed. So they should also eligible for new policy, But why they are not considering those cases. Rule is rule and rule for all.

          Below are the list of issues for 3-month-old infants moms:

          1.Women with 3-month-old infants who worked full time reported feeling greater rates of depression, stress, poor health and overall family stress.
          2. They miss baby feeding on time due to this baby health will spoil. generally doctors will suggest at least 6 months feeding.
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            K
            Kuch Naya
            from Noida, Uttar Pradesh
            Mar 30, 2017
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            Address: 411028
            Website: www.in.capgemini.com/contact-capgemini-india

            As my first query is not answered, reposting again so that some action will be taken in this regard -

            "this is Sarvesh working in company. Recently i was selected for the capgemini and the hr discussed with me regarding all the formalities. I have provided the required support and it was a matter of releasing offer letter to them. It got delayed for more than a month right now. So far there is no progress made. For my mails also there is no response from the concerned hr. I request you to help me in getting the offer letter. My details as follows:
            Name - Sarvesh Shivharre
            Mobile - 91 [protected]
            Email - sarvesh.[protected]@gmail.com

            The interview details as follows:
            Date of interview-04/03/2017

            For all the above, i am expecting the concerned person to give back the proper reply as it is related to career growth
            Capgemini customer support has been notified about the posted complaint.
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              S
              Sagar Maniar
              from Mumbai, Maharashtra
              Mar 20, 2017
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              Resolved

              Address: Mumbai City, Maharashtra, 400064

              Hi Team,

              Today morning at 09:40 am nr mahanand dairy one of your shuttle service bus no. MH 43 H 4317 had touched my vehicle from right hand side and it left scratches on my vehicle. I tried alot to make him stop but he never stop the vehicle nor even concerned to say sorry. I am going to launch a legal complaint against the vehicle and also would update the copy of fir along snap on social networks.

              I am also going send the fir copy to [protected]@gmail.com.
              May 10, 2017
              Complaint marked as Resolved 
              Capgemini customer support has been notified about the posted complaint.
              Verified Support
              Mar 20, 2017
              Capgemini Customer Care's response
              Hi Sagar, we have informed the Transport team regarding this issue and will look into this on priority.

              Regards,
              Web Team
              Capgemini India
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                B
                badrinath bollini
                from Chennai, Tamil Nadu
                Mar 19, 2017
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                Address: Chennai, Tamil Nadu
                Website: www.capgemini.com

                As my first query is not answered, reposting again so that some action will be taken in this regard -
                "this is badrinath working in it company. Recently i was selected for the capgemini and the hr discussed with me regarding all the formalities. I have provided the required support and it was a matter of releasing offer letter to them. It got delayed for more than a month right now. So far there is no progress made. For my mails also there is no response from the concerned hr. I request you to help me in getting the offer letter. My details as follows:
                Name - badrinath
                Mobile - 91 [protected]
                Email - [protected]@rediffmail.com

                The interview details as follows:
                Date of interview - 22/01/2017
                Alary structure mail and split up sent on - 31/01/2017"

                For all the above, i am expecting the concerned person to give back the proper reply as it is related to career growth
                Capgemini customer support has been notified about the posted complaint.
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                  T
                  Tejas Chheda
                  from Bengaluru, Karnataka
                  Mar 15, 2017
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                  Address: Mumbai City, Maharashtra, 400079
                  Website: www.in.capgemini.com

                  Hi,

                  I worked for capgemini for 2 years till april, 2016 and then left the company for pursuing my mba. As i am pursuing further studies, i had sent an application to withdraw my pf in november 2016, however i am not recieving any concrete replies.
                  I had sent the filled up withdrawal form along with all the documents at capgemini's mumbai office address and have been following up with them ever since. However i seldom get a reply and the reply is also of no use as it is the standard "we are working on your application". They had initially mentioned that the application would be processed in 30 days, however it has been 4 months now and i still have no updates.

                  It is really frustrating when you cant access your own money and such a big mnc is behaving in such an unprofessional manner

                  Can someone please help!!!

                  Regards,
                  Tejas chheda
                  Chheda. [protected]@gmail.com
                  Capgemini customer support has been notified about the posted complaint.
                  Dear Tejas Chheda,

                  Last 3 months they where in updation of their system / portal. So they had some hurdles to process your request. From yesterday only the website is came to working condition. So you may expect the process and will get amount from them sooner. So wait for a month.

                  ANGURAJ K
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                    L
                    logesh000
                    from Delhi, Delhi
                    Mar 4, 2017
                    Resolved
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                    Resolved

                    Address: 600044

                    I am transfer my pf account old company to new. But capgemini pf number is incorrect pls let me know the correct details. U can call [protected]
                    Pf - [protected]
                    Eps py/krp/35750/16873
                    Pan ajwpl3863d
                    Pls share the my pf number in below format
                    Dl/nhp/0033691/00e/ntl/0025537

                    Region code:
                    Office code:
                    Estt. Code :
                    Estt. Extn :
                    Pf no:
                    Eps no:
                    May 9, 2017
                    Complaint marked as Resolved 
                    Capgemini customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2017
                    Capgemini Customer Care's response
                    Hi Logesh, hope you have already received reply from the team.

                    Regards,
                    Web Marketing Team
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                      B
                      Bollini Badrinath
                      from Nalgonda, Telangana
                      Mar 2, 2017
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                      Address: Chennai, Tamil Nadu
                      Website: www.capgemini.com

                      This is Badrinath working in IT company. Recently I was selected for the CapGemini and the HR discussed with me regarding all the formalities. I have provided the required support and it was a matter of releasing offer letter to them. It got delayed for more than a month right now. So far there is no progress made. For my mails also there is no response from the concerned HR. I request you to help me in getting the offer letter. My details as follows:
                      Name - Badrinath
                      Mobile - 91 [protected]
                      Email - [protected]@rediffmail.com
                      Capgemini customer support has been notified about the posted complaint.
                      Mar 02, 2017
                      Updated by Bollini Badrinath
                      The interview details as follows:
                      date of interview - 22/01/2017
                      salary structure mail and split up sent on - 31/01/2017
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                        H
                        hegiste123
                        from Bengaluru, Karnataka
                        Feb 20, 2017
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                        Address: Mumbai City, Maharashtra, 400605

                        My New PF number "[protected] " is generated from October 2016 but still not activated and also portal is not up
                        cloud you guide us as we need to merge the 2 PF account

                        My first PF a/c is :[protected]
                        New one is :[protected]

                        I i need to merge the both is new one but status of new PF is not show active yet

                        I need the to know the status of portal up
                        and my new pf account is activated or not
                        Capgemini customer support has been notified about the posted complaint.
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                          penchal421142
                          from Bengaluru, Karnataka
                          Feb 11, 2017
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                          Address: Chennai, Tamil Nadu, 560068

                          Recently "Murahari Swapna swetha Hima Bindu" is joined as a 3+ experience candidate in Chennai location in Jan 2017 ending. She studied M.Tech(Embedded Systems,[protected] in vidya jyothi institute of technology, Hyderabad and living in Madiwala, Banglore upto 2016 December without any job. As first step I mail to their team members regarding this. But still no action upon this. I cant figure out how all these cleared background verifications. Please check with the candidate for attested bank statements. Even she provide those they are fake. I know the candidate very personally and I am 100% sure that she is fake. Please take necessary actions and keep our company technically strong.
                          Capgemini customer support has been notified about the posted complaint.
                          Hi,

                          Recently Sunita Mahanty joined as an experienced person in selenium testing and is still working at Capegemini.
                          But she has provided a fake experience certificate. She lives in bangalore.

                          Please take necessary action and keep the company standard.
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                            A
                            afreen21
                            Feb 8, 2017
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                            Address: 400079
                            Website: Capgemini

                            I resigned Capgemini in 2015 and since September 2016, I have been following up with them for my PF Settlement. It's been more than 6 months yet no update on my request. They have stopped replying to my mails now. I have dropped more than 50 emails so far but they don't have the courtesy to respond explaining the reason for the delay in my PF settlement. They need to understand its my hard earned money that I am asking for and not for any "benefit" from the company.
                            Capgemini customer support has been notified about the posted complaint.
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                              R
                              RaviCAPGEMINI
                              from Bengaluru, Karnataka
                              Feb 6, 2017
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                              Resolved

                              Hi, I got selected in capgemini on Jan 1st week 2017.
                              Hr gave the confirmation i got selected.
                              then i have submitted my documents. After that i got a cl from hr, he asked about salary expectation. I told my expectation. after 6 days i called him and asked about my status of candidatature.

                              Hr told, all the position went on hold.. Because of few budget control .
                              Really i m confused about this..

                              My interview was started on nov 16 and completed on jan 02nd.
                              I hav attended 5 levels.
                              1.Technical
                              .Technical 2
                              3.Online program round
                              4.Manager round.
                              5.Hr Round
                              Finally hr told all the postion went on hold.
                              Because of budget control.

                              is it true or not?

                              Plaese kindly give me the correct information?
                              Feb 6, 2017
                              Complaint marked as Resolved 
                              thanks.. i got it..
                              Capgemini customer support has been notified about the posted complaint.
                              Feb 06, 2017
                              Updated by RaviCAPGEMINI
                              Hi, I got selected in capgemini on Jan 1st week 2017.
                              Hr gave the confirmation i got selected.
                              After that i have submitted my documents. After that i got a cl from hr, he told, the position went on hold.. Bcoz of budget control .
                              Really i m confused about ths..

                              is it true or not?
                              Feb 06, 2017
                              Updated by RaviCAPGEMINI
                              please delete my complaint
                              Hi,

                              I am an ex employee of Capgemini India and I am facing the below error while fetching the details from EPFO site

                              STATUS for Member ID: PU/PUN/0031643/000/0135365

                              Invalid Input / Member name mismatch against this PU/PUN/0031643/000/0135365

                              EPFO number as per my payslip:- MH/31643/135365


                              Thanks,
                              Vidya Chandran
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                                Neeldebanjan
                                from Kolkata, West Bengal
                                Jan 26, 2017
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                                Address: Kolkata, West Bengal, 700035

                                I was selected for the technical support position p0 lvl in 9th jan 2016. The HR (Alekkha Dutta) told me to submit all the required documents and confirmed that my joining date will be 19th jan 2016. I did not receive any mail from the company side till 18th jan. Then, i asked to my HR what is wrong. The HR told me then my graduation percentage is below 50% thats why the confirmation has been putted in hold. My question is if there was criteria for only above 50% holders then why i got selected by the HR. After giving the joining date over the ph again the HR is telling that i am rejected for my percentage issue. If the company do not appoint any candidate below 50% holder then why they take interviews of people like us ? And why they select also ? Why ?
                                Capgemini customer support has been notified about the posted complaint.
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                                  I
                                  info2harish
                                  from Bengaluru, Karnataka
                                  Jan 5, 2017
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                                  Address: Bangalore, Karnataka, 560036

                                  Hi,

                                  Greetings for the day!!!

                                  This is Harish here who worked along with my ex-colleague Mr. Praveen Kumar Mudragada, we both worked in Accenture for same duration. I heard that he recently joined Capgemini at the capacity of Program Manager. I saw him making his friend attend the first round on behalf of him...so called Proxy Interview(It was Telephonic Interview happened in the afternoon).

                                  Also that he has shared lot of false information during interviews, where in he managed to present himself as Delivery Manager for multiple accounts in Accenture, but he is not. He was Just Associate Manager by his Designation. He is not even rightly skilled for his role and this is the reason why he was being given Performance Improvement Program and given a strict timeline to improve. In the mean time, he managed to get through this interview and join Capgemini as Program Manager, which I believe is very important in Capgemini's hierarchy.

                                  Kindly consider having a thorough investigation of facts and do the needful to terminate him from his current role, as this would only help Capgemini improve choosing qualified professionals instead of facing the losses because of his unethical activities.

                                  For any further details, you can please contact me over my mail id [protected]@gmail.com or phone: +91-[protected]

                                  Thanks in advance
                                  Harish Kumar M
                                  Ph: +91-[protected]
                                  Capgemini customer support has been notified about the posted complaint.
                                  I have gone for my further studies, and I had submitted all my forms to Capgemini on 15th July 2016. Despite repeated follow ups, they dont reply to mails, they say that on the 15th I will be getting my PF, but nothing happens. Have sent mails to them, but no one reply. Kindly need your help regarding the same.
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                                    hardikvaidh
                                    from Chennai, Tamil Nadu
                                    Jan 3, 2017
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                                    Address: Bangalore, Karnataka, 560103

                                    Hi team,

                                    I was working with capgemini and left dec 2015, for pf transfer i have contacted capegmini multiple time over the e mail and phone and got response stating that they received my pf transfer application form and its under process.

                                    Since more than more than 4 months follow up with them but did not get any response.

                                    Please help me on this issue.
                                    Capgemini customer support has been notified about the posted complaint.
                                    Jan 13, 2017
                                    Updated by hardikvaidh
                                    I have contacted several HR and HR manage vendor but did not get proper response.

                                    Now I have only one option is that to involve all the service delivery manager and VP
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                                      A
                                      Abhilashmkm
                                      from Bengaluru, Karnataka
                                      Dec 8, 2016
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                                      Address: 560068

                                      I have given the PF Transfer request December 2015. Till now there is no action taken against my application. No response from the company PF trust.
                                      Already submitted FORM 13. Please see the below tracking information.
                                      Number: EK[protected]IN
                                      https://www.indiapost.gov.in

                                      Employee ID: 039618
                                      Employee Name: Abhilash T V
                                      DOJ:[protected]
                                      Date of leaving :[protected]
                                      PF account number: THTHA[protected]

                                      It's getting delayed for long time and no response from Capgemini PF team.
                                      Capgemini customer support has been notified about the posted complaint.
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                                        Isha Das
                                        from Chennai, Tamil Nadu
                                        Nov 10, 2016
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                                        Address: 560103
                                        Website: Capgemini India Pvt Ltd

                                        I left capgemini on 13th July 2015 and tried to transfer my PF to my current employer. As capgemini has created my PF account with wrong Date of Birth so my current employer is unable to transfer my pf account.
                                        I have trying to reach Capgemini PF team for help but receiving no response from them.
                                        Kindly help me in correcting date of birth so that I can transfer my PF.
                                        Capgemini customer support has been notified about the posted complaint.
                                        I have gone for my further studies, and I had submitted all my forms to Capgemini on 15th July 2016. Despite repeated follow ups, they dont reply to mails, they say that on the 15th I will be getting my PF, but nothing happens. Have sent mails to them, but no one reply. Kindly need your help regarding the same.
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