Capgemini — Concerns with PF Transfer

I have initiated PF transfer from capgemini PF account to HCL PF account and the same seems have got approved, In EPFO portal I can see the status as Accepted by Field Office and also I got the update from capgemini support team that the transfer is approved and also the amount is also transferred to HCL PF account and they have also sent annexure-K . But when I checked with the HCL PF team they said amount is not credited yet and they were asking me for the below three details.

I have been following up with the capgemini team for almost 3 months but i am not getting proper response on the same. Requesting you to kindly help me with below details.

1. Payee Bank name
2. Payee Bank a/c no.
3. Cheque no. & date/ UTR no.( mandatory)