Capgemini — EPS (Pension Service) not transferred, hance cannot transfer my PF

Address:Mumbai

My PF for TH/THA/EXEM/43355/51 was tranferred but no EPS was(Pension Service: EPS : TH/THA/0043355/000/00 42278) was transferred to my UAN[protected]. So getting error in PF transfer. Multiple mails to the employer Capgemini India Pvt Ltd, but no use.
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Capgemini customer support has been notified about the posted complaint.
Apr 04, 2022
Updated by soumyaonly
I have transferred my old Capgemini PF: TH/THA/EXEM/43355/51913 of old UAN:[protected] to IBM PF: PY/KRP/19214/275361 of new UAN:[protected] in 2018.

Now when I am trying to transfer my IBM PF: PY/KRP/19214/275361 to TCS by Form 13, its saying that " Pension Service not received from Capgemini TH/THA/EXEM/43355/51913".

Please submit my Pension Service in my new UAN[protected].
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