Capgemini — Mentally Harassed by Capgemini PF team and no response on PF transfer or withdrawal from last 2 years

Address:

Capgemini Airoli, Navi Mumbai, Maharashtra

I am writing this with regards to my PF issue which is going on since last 2 years. I am facing some financial issues because of salary cut down.

I am an Ex-employee of Capgemini India, left the organization on 8th August 2018, since then I am trying to transfer my PF to current PF account but even after sending 100+ emails I am not getting proper and correct response from PF team.

In 2019 when I started my PF transfer procedure I submitted Form 13 to office and within 3 months my PF cheque was released from CG trust and sent to EPFO Thane office. My current employer’s PF team got that cheque back from EPFO Thane office saying, they have stopped accepting cheque for any PF transfers.

I informed this to CG PF team immediately but they were sending Annexure K with same old cheque details (Not valid any more) and after a long time of 3-4 months when they understood the concern, they started giving me same reply “We have processed your PF claimed same has been send the NEFT payment advice to Authorized signature. We would request you to wait for some time”. Since then I am sending them reminders to get the update and they are telling me same stuff after every 2 emails from last 2 years.

I also followed up with new vendor Allsec by sending them emails as per escalation matrix given by CG, but no satisfactory reply from them as well. When I checked on portal for my PF balance, balance is showing Rs 110.

I did not received any amount from previous employer and they are showing no balance in my account. Could you please help me with my PF amount and transfer/ withdraw.

PF Number – PU/PUN/31643/00E/221117
UAN[protected]