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Capgemini — Offer letter not getting issued after getting informed of selection

Address:Pune

Got interviewed on 4th September 2021 for "ETL Test Analyst" role for Pune location . HR called me on 5th September 2021 and informed me about my selection. She told that I should be receiving the offer letter within 3-4 days. It's been above 1 month and no offer letter got issued. No one is responding to my mails and the HR isn't even picking up my calls.

Any help regarding this issue is appreciated.
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