Capgemini — Offer letter not released after selection

Address:

C9FH+337, Madhura Nagar Colony, Gachibowli, Hyderabad, Telangana 500032

Hey Capgemini team,

I was selected for QA role with package 7 LPA but never received release letter. I have cleared two rounds 1. Technical & 2. HR round. I have been told I'll be receiving offer letter and have uploaded all the documents needed for process.
I tried to contact my HR sankalpa das but he isn't received any calls and bot replying my emails. I have also sent email to it help desk but still no response from HR and i gave got no information.

Could you please help me get my offer letter.

My details as following:
Chetan Sirpurwar
[protected]@gmail.com