Capgemini — Offer letter not released-Waiting for HR discussion

Hello,
I received the mail from Capgemini on 7 Feb 2022 with subject line HR Round.
Email contain job requisition id so that need to apply on portal, but portal doesn't contains that requisition id.
I send so much of follows up via email, calls nd text message.
I didn't received any reply from HR.
Waiting for offer letter.
I summited all documents, also completed AMCAT test.