Capgemini — PF Amount not credited to current account

Address:

#28/2,1st and 2nd floor, Maruthi Extension, Sreerampuram, Bangalore-560021

Recently I had claimed for my PF amount to get transferred to my current Member ID. I see The claim status is settled but amount is not credited to my current Member ID. It is showing Total amount approved is 0/-rs. Please have a look on this issue.

Please find the details below:
Name: Shruthi S Arali
EMP ID : 56230_FS
Personal Mail ID : [protected]@gmail.com
CONTACT No: [protected]
Claim ID : PUPUN[protected]
CLAIM RECEIPT DATE : 11-JAN-2021
CLAIM FORM TYPE : Form-13 (Transfer Out)
PARA DETAILS : Transfer (Unexempted to
Unexempted in same region
(office)
TOTAL AMOUNT APPROVED : ₹ 0
DISPATCH DATE : 20-JAN-2021
CLAIM STATUS : Settled
REMARKS : Your Claim [ Claim Id -
PUPUN[protected] ] has been
Settled on - 20-JAN-2021. Amount
and Service tranferred to :
PUPUN[protected]