Capgemini — PF Issue PF Issue

I have applied for PF transfer in june 2021 and I received mail in august 2020 saying that PF transfer is processed and status showing as settled, but till now PF transfer amount is not credited into my current PF account.
Raised Grievance in EPF and they said my previous employer needs to update DOJ and DOE but till now its not submitted .i sent documents many times to CG retire team.
I have sent number of mails and reached out to multiple people but there is not proper response and no one working on issue seriously.

Anyhelp on this.