Capgemini — PF not transferred

Earlier Capgemini was an EPF exempted establishment, I did the transfer on 22nd April 2021 from my another pf account to cg pf trust when they surrendered they didn't transfer my accumulations which I transferred to CG trust while surrendering to EPFO and that's why my money is still stuck with Capgemini and they are not responding and saying they dont know when this will be done.
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    Bangalore Brigade Metropolis, Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Pete, Karnataka, India - 560048
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