Capgemini — pf transfer and annexure k copy request

I tried reaching capgemini pf team to check why they are holding on the pf.
I sent multiple emails but they are not responding at all. I am based out of bangalore and the pf department is based out of Delhi hence i am not able to go in person to visit them.
As I can see, the details have not been updated on EPFO portal.

My last working day was 3rd October 2018 and all the exit clearance has been done, Also I have received the releiving letter. Capgemini is still saying post Date of exit confirmation, they will update the same on epfo portal. Once it will get updated then only I would be able to submit the request to transfer balance from Capgemini pf trust to Accenture pf account. I need pf advance withdrawal for an urgent family need which is getting delayed because of Capgemini's slow procedure. If they can't handle pf trust management then it is useless to keep such feature in the company.
NAME: ANAND SINHA
UAN:[protected]

Please advise how can i get this done.