Capgemini — pf transfer-no response

I have been following up with capgemini pf transfer team for online pf transfer. All the documentations send to them.
(There were no responses from this team earlier as well when i was asking to approve my uan details on portal)
Somehow, i got one response to write to excelity for any pf queries and i was sure that with excelity i wil certainly get some response. — which i got as well. Excelity has send the annexure k for authorized signatory to capgemini pf team. And i have been following up with them through email/phone from last 4+ months (The capgemini team) but no response at all. I have send dozens of followup emails and calls — but no response. This is really frustrating... I would really appreciate if i can get this done
Name: satish kumar upadhyay
Pf account: th/tha/0043355/000/37762
Emp id: 37762