Capgemini — Query on onboarding - Superset ID 1448571

Good Day!
I am Gokul M, Superset ID : 1448571. I am recruited for a Senior Analyst post. I have received onboarding mail on august 1st which states that my onboarding will be done virtually on august 11th for Bangalore campus and it was postponed due to some technical issues. After that, I have not received any information regarding onboarding. It has been three months after my graduation and I do not have the recruiter details to contact him/her. Kindly let me know if there is any update on my profile. I don't even know whether my profile is still in process or not. I don't have any means of direct communication with the recruitment team. I have mailed several times to all the help desks but I do not get the proper response. Please consider my request as important and do the needful. I am very eager to work with your company. Thanks for your time and consideration.