[Resolved]  Amar Cars Pvt. Ltd. — misbehavior with customer

My Car Pvt, Ltd. — dealers misbehaviour

Sir I booked Swift Dzire ( VDI ) ( White) on 20.6.09 from My Car Pvt. Ltd., Jarib Chowki, Kanpur. The car was booked in the name of Mr. Praful Jain

I was told that I would get the car within 15 days but still they did not deliver the car. They took Rs.1000 as the booking amount. On 27th June we got a call that a VDI model has come which has company fitted alloys and sporty bumpers for which they were charging Rs.22000 and Rs. 18000 respectively. Every time they were forcing us to buy that very model. On 6th july I received a call from a sales executive that the car has come in the godown and will be delivered on 8th july.

Today I went to the showroom to have a look at the car that was to be delivered to me the next day. While we were deciding the amount of balance cheque their executive Mr.Sachin Agarwal came up and gave us a list of accessories that were fitted in the car. At the time of booking we had already told them that we do not need any accessory in the car, we only wanted the VDI model as supplied by the company.

Now they are forcing us to purchase that very car with accessories. The details of accessories they are forcing us are given below:-

SEAT COVERS 8000/-
ANTIRUST/TEFLON 4700/-
SIDE MOULDING 1123/-
STEERING COVER 490/-
MATTING 1050/-
READING LAMP 900/-
BODY COVER 600/-
TOTAL 16933

In addition to it they had also forged my signatures on the commitment sheet which is highly punishable and a crime. They did not give me the sheet and I know that now that sheet will disappear. Now they are telling us that we have to wait for more than 6 months to get the car without any accessories.

Kindly tell us what to do..?? waiting for your earliest response…..

Namit Jain
9, Navsheel Dham,
Kalyanpur-bithoor road,
Kanpur
[protected], [protected]