| Address: | HOUSE NO - 551 GALI NO 2 NANGLA ENCLAVE PART-1 Faridabad (M Corp.) |
Dear
Car24 Customer Support,
I am writing to bring to your attention the persistent problem I have been having with my car remote key for the last three months. Despite my efforts to resolve the matter locally, the problem persists, and I would like your help in resolving it immediately. I want to make another request to you that the registration certificate has not yet been transferred in my name. I hope you will take cognizance of this also soon. The person we used to talk to at Car 24 Ghaziabad has stopped replying and is not receiving our calls.
*Details:*
- Order ID: TW3MFC
- Car Make and Model: NEXON 2021
- Registration Number: UP14ES5249
- Remote Key Issue: Not locking/unlocking
*Impact on Daily Use: I have to repeatedly lock and unlock the car using the key; sometimes, I forget, and I have to return to the car to lock it. I need to manually open and close the side mirrors, and I often forget to do so, causing significant inconvenience.
I kindly request your immediate attention to this matter, as it is causing considerable inconvenience. Your swift resolution will be highly appreciated.
Please let me know the necessary steps to proceed and if any additional information is required from my end.
Thank you for your prompt assistance.
Sincerely,
Devi Saran Soni S/o Rita Devi
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