Carcare India — cheating & framing

Address:

Thane, Maharashtra, 401107

I got service call from www.carcareindia.in from Mr. Kunal srivastava & Manager Rushika Negi Sales Department.
They offered me the 8 car service and 8 car dry cleaning with 50%cash back and some complementary gifts of car accessories within 24 hours. Based on your their oral commitment on phone i have purchased package with online payment on last 17 Jab 2019. After payment confirmation and verification from their side i am calling them continuesly for 50% cashback and gifts but they are not peaking the my phone. As well if i call to their customer care number they are not giving any satisfactory answers.
I am also victim of this company. After taking the payment they are not responding the call. When one time call get connected on whats up they are telling that they will check & do the needful regarding refund the money. No service not refund.
I called my credit card company but they said since payment is deducted by Paytm, I need to go to them. PayTM was of no help. This means paytm knows that the fraud is taking place and they have allowed such a fraudster to operate using paytm payment gateway. For banks and financial institutions aiding or not controlling fraudsters operating through its services is simply not acceptable.
Planning to log a FIR and consumer complaint against carcareindia.in and also paytm.