Carnival Cinemas — worst service

Respected sir/madam,
My name is anand chopade, mobile no is [protected].
Yesterday i had booked dabaang 3 movie tickets, movie timing is 1.00 pm in carnival kt vision theater. I gotted screen 3 where my seat no is a21 and a22, sofa seat. The maintenance of seats are in worst condition. I booked seat no a21 and a22 which is in a very very worst condition because of which i had to seat another seat and also ac was not running properly.
I had paid the money for my tickets but as per cost they are not giving proper services to customers. They are taking proper cost for the movie tickets but not giving proper services, it is fully waste of my money.
I am attaching some pictures of that theater.
Kindly do yours needful sir/madam.
Thanking you.
+2 photos
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