Cinema Complaints

I have tried booking tickets on 7th April 2018 and amount got debited but not received any confirmation.

After follow up with HDFC team, they've given the confirmation ID with which transaction is done.

As per your confirmation to the bank, Transaction is successful....

I have made a purchase of 2 tickets for the movie ocean's 9 for sunday 6.45pm at cinepolis orion east mall, banaswadi, bangalore via your terrible app cinepolis. After i pinched in my otp and made the payment and my money gets deducted i have received no tickets. Is this some sort of a scam???...

Hi,
We require support in getting the booked tickets transferred to other location cinepolis theatre.
Incorrectly booked to - cinepolis rohini unity mall_1735 hrs

Need to be booked to - cinepolis v3s laxmi nagar_2005 hrs
Movie name - incredible 2
br...

I've booked three tickets through cinepolis app on[protected] for a telugu movie sammohanam, for 07:25pm show on the same day at cinepolis mantra mall. I haven't recevied any confirmation tickets through mail or sms, also i've checked my cinepolis app. But rupees 450/- (Four hundred and fifty)...

I am a regular customer of pvr and we as a family really enjoy the experience you provide. We have been visiting pvr from last, i suppose 10 years, at various locations including delhi, gurgaon, ludhiana etc. I would like to share one bad experience with you which we faced recently in ludhiana,...

I am watching movie race 3 at pvr cinemas nanded no ac working and sound properly in audi 3 and no proper cleaning service at audi 3 at time 10.45 pm so please take actions against on this it's very problem to seat and watch the movie for without ac at audi vry prblm to see the movie our seat...

Dear sir
this is gayatri

I have booked online tickets total 3 tickets on[protected] may 24 1.29p.m mahanati movie at[protected] on 3.10 show, S2 theater in nellore, but i did not received message for booking seats. And my amount is debited from my debit card rs.497.79....

Dear Inox, we are happy for your presence in Kurnool City in Andhra Pradesh, but we like to enjoy the English movies in English language rather than local languages but you have telecasted deadpool 2 only in Telugu language without any English movie, but please this time telecast Marvel's Antman...

It is made compulsory at pvr nasik to buy popcorn & cold-drinks with each ticket during morning show. However it is nowhere written anywhere on pvr site or on any terms & conditions that consumer need to buy it compulsorily. It's really a matter of concern that the workers also say that either...

Please show deepa as intelligent lady to catch hold of culprit and not always crying doll. Karthik being a doctor he can do a test himself to check if he is able to make deepa pregnant. There is no love sequences between both, its only torturing deepa. And how many times monitha escapes, it's...

I went to a morning show, when i asked for a ticket, he added a combo voucher which i refused to take but he said tbat it is compulsory.. So is it really compulsory if we dont want?? Yaha pe sirf logo ko loot rahe hai.. So take a action as soon as possible. They are just taking an advantage...

Dear sir
I book the ticket in pvr ambiencs gold nd the payment was succesfull from my account but the ticket was not booked
The detail is as under
Your a/c xxxxxxxxxxxx726 in new delhi-jamalpur-haryana debited inr 2464.00 on[protected] by trf. Avl bal is +19547.00
br...

I booked 2 tickets using cinepolis india app. My credit card was charged but the booking failed. When i visited their website, faqs mentioned that i had to wait for 3 weeks and the payment would reverse automatically. There was no reversal after 3 weeks. Faqs mentioned an email id to be contacted...

Today i went to buy tickets from pvr box office in kota. The ticket cost was around rupees but the person asked me for more money as he said that it is compulsory to buy a food combo worth 200 rupees. When i said i dont want to buy it he said that it is compulsory to buy the combo.
Thus...

Hi team,
As a first time pvr app user, i'm not able to apply app100 code, when i enter the code it says the code is already used, but i haven't used it. Please investigate and help me get a resolution asap. As i have a plan of watching a movie tomorrow with my family i kindly request...

On sat, 16th i booked ticket for jurasic world for 6.30 pm show at muruga theater, pondicherry. First i booked seat nos e10 to e7 (4 tickets) the booking id muth[protected]. Amount debited but i didn't receive any confoirmation. Hence i booked 4 more tickets for the same show vide id no. Muth[protected],...

In inox multiplex theaters the are charging over prices on food items,

For large popcorn (Quantity not mentioned on bill or on item pack) they charged 105 rs as a price

For large coca-cola (Quantity not mentioned on bill or on item pack) they charged 105 rs as...

Sir
While sitting on the seat of rs. 120/- row at the side at 5pm show on 16/06/2018 witnessing uma bengali show we’re feeling too hot in ac hall. Informed the ac staff of the hall but he did not pay any heed and urgued badly. Enjoyed the movie with tensed mood caused bitterness in...

Dear sir,

We herewith booked the ticket in sangam cinema hall in vizag in just tickets website payment successfully done and amount debited from my account but ticket no not received.

Our payment order no. Is c1806170945186351741128

Please be allot...

Two days ago i visit your cinemax, redcarpet, ahmedabad branch to show moovie in screen 3.
When i check my seat in b row i confused coz seat no. Not proper mention. Other thing is seat too smelly and cover wornout. Also have seat recliner not stand proper.
Totally bad experience.....