Cinema Complaints

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BookMyShow — movie cancelled without notice

 Noel George on Apr 20, 2018
I booked a movie ticket to watch Rampage on 20/04/18 at Carnival Theatres in Greenfield, Trivandrum
This is my booking id-WR3PH43
Upon reaching the venue, I was told that they did not receive the content yet, although booking was available on bookmyshow app.
I had to leave...
Complaint comments  Read comments Complaint country ThiruvananthapuramComplaint category Cinema

PVR Cinemas — canteen at pvr charged me two times in my card

 Gurram RaviShekhar Reddy on Apr 19, 2018
I have bought pepsi and popcorn at pvr elements mall, bangalore. The price was rs 410/-. But pvr employee charged me two times on my card. I saw in my card statement that the amount was deducted two times inatead of single transaction. This is not good. You better refund my money. This is so...
Complaint comments  Read comments Complaint country BangaloreComplaint category Cinema

DHL Express India — delay in getting more than 5 days in india

 AFRICAN MALLU on Apr 19, 2018
Tracking number [protected]
Have send courier from cochin to ghana on monday 16th - four days have passed still it is showing in bangalore. Three days to move from cohin to bangalore. Pathetic. I am your regular client and this is the first time. You take more than 80 dollar 5100 inr and...
Complaint comments  Read comments Complaint category Cinema

PVR Cinemas — I'm complaining about movie tickets and canteen rates

 karnatikrishna on Apr 19, 2018
For every big hero movies at pvr cinemas hyderabad they are not selling tickets in box office by morning 10.30 they are telling sold out that is before day total tickets they are selling by online with extra charge, and in the canteen they are selling products at 5 star hotel charges so kindly...
Complaint comments  Read comments Complaint country HyderabadComplaint category Cinema

Inox Leisure / Inoxmovies.com — without ticket people sitting in theatre

 Stalin Akkara on Apr 18, 2018
Dear sir,
I was so dismayed to see people sitting without tickets in adalaj gandhinagar inox theatre.
Gold section last row was totally empty while starting the movie then after 15 minutes all people with loose characters come and sit in the last rows of gold section with tickets....
Complaint comments  Read comments Complaint country GandhinagarComplaint category Cinema

PVR Cinemas — harsh behaviour by employee

 Kevalpatel1996 on Apr 18, 2018
I’m keval patel. [protected]. I visit pvr cinemas on a regular basis. Two of your employees rajendra and gauri chand behaved unmannerly with me on 18.04.2018 when i was here to watch ‘blackmail’. Kindly see into the matter. It happened at cinemax suman. There were only 10 people in the...
Complaint comments  Read comments Complaint country GandhinagarComplaint category Cinema

Municipal Corporation Chennai — payment successful but did not receive the tickets and booking was unsuccessful

 Viji96 on Apr 18, 2018
Hello cinepolis customer care team,
I was booking tickets (For 3 persons) for "peter rabbit' in cinepolis royal meenakshi mall on 7th april 2018 for 8th april 2018 show at 5.15 pm (Ist) in paytm app. I was able to do the booking via paytm. The transaction id in paytm is wallet txn id:...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — paytm money deducted but no tickets received online

 sur104 on Apr 18, 2018
I have bought tickets for ready player one movie 5:25 show on 18.04.2018 at ccpl mall malkajgiri, hyd through cinepolis website and paid through paytm, money has been deducted from my paytm account but no tickets or confrmation received from cinepolis.

Paytm order #86587
Wallet...
Complaint comments  Read comments Complaint category Cinema

Justickets — order not yet confirmed

 Praveen Surya on Apr 18, 2018
I hav done assisted booking in just tickets and added money on 11th april for movie bharat any nenu in vizianagaram district for the release day 20th april 2018 but till now i didn't get any confirmation and movie is going to be released day after tomorrow please update the status this is my...
Complaint comments  Read comments Complaint category Cinema

Pvr Vr And Phoenix Mall. — no dolby atmos screens..

 Han C R on Apr 17, 2018
Pvr restricting viewer experience by not providing dolby atmos screens in whitefield bangalore. However they have regular 16 screens where the cost is huge without technical excellence.. Very bad customer experience.
One ticket cost around 290 rs.. Which is really costly for the facilities...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — mobikwik wallet debited but ticket not received

 Diptiman Ch on Apr 17, 2018
I tried booking a ticket for October film in Guwahati Cinepolis today at 9.30pm today. My Mobikwik Wallet was debited yet I did not get any ticket. I tried to complain on your app but it is not taking up my complaint. You do not even have a valid customer care helpline. What sort of rubbish...
Complaint comments  Read comments Complaint country Kamrup MetropolitanComplaint category Cinema

BookMyShow — regarding many discrepancies and bad behaviour of movie time staff

 Shanky Ritu on Apr 17, 2018
Sir
I booked my show in movie time pitampura on 17/04/2018 when i bought tickets then manager forced me to purchase combo of pop corn and cold drink before purchasing tickets and misbehaved with customers there is no running a. C no fans and no water no clean toilets and many other discrepancies...
Complaint comments  Read comments Complaint country New DelhiComplaint category Cinema

Complaint Against Bookmyshow — show cancelled-not informed-not refunded-

 suresh kumar vp on Apr 16, 2018
With due respect i would like to inform that the booking i d sych[protected] seat no c1, c2 balcony on april 16 2018 at surya cinemas nedumangadu trivandrum, was for newly released film mohanlal, through book my show app. Above film was booked on april 16 morning itself. But was informed that...
Complaint comments  Read comments Complaint category Cinema

Gopalan Cinemas , Old Madras Road — movie ticket booking not success and refund

 Linto Tom on Apr 16, 2018
I had booked a Movie ticket through www.goplancinemas.com on 13/4/2018 through PAYTM wallet and credit card for amount 2306.50/-. The transaction got success but the movie ticket not booked. I called PAYTM and they told it was a successful transaction. Then i called gopalan cinemas(Signature...
Complaint comments  Read comments Complaint country BangaloreComplaint category Cinema

Justickets — amount refund purpose

 lakigeethu on Apr 16, 2018
Dear sir

I have booked online tickets total 3 tickets on[protected] sunday, but i did not received message for booking seats. And my amount is debited from my debit card rs.497.00. I did not recieved my tickets for confirmation.in this case every one didnt trust to booking online...
Complaint comments  Read comments Complaint country NelloreComplaint category Cinema

PVR Cinemas — pvr ticket cancellation

 Nidhin .t on Apr 15, 2018
Hi
I booked two tickets in pvr forum, benglore, by mistake for 15/04/2018 10 p. M show instead of 16/04/2018.
Movie name : a quite place.
I am not able to cancel those tickets. I am not finding the cancelation option pvr app or website. Could you please help to cancel...
Complaint comments  Read comments Complaint category Cinema

PVR Cinemas — requested the manager to please sell my tickets below who promised me to do so i saw the movie today at b6 & 7.

 punit1255 on Apr 14, 2018
I had seen the movie today and requested the manager to please sell my tickets below who promised me to do so i saw the movie today at b6 & 7.
On 14-apr-2018, at 7:09 am, feedback wrote:

Thank you for choosing pvr cinemas
Dear punit kumar,
Your seats have...
Complaint comments  Read comments Complaint country New DelhiComplaint category Cinema

Cinepolis India — water, movie time

 deep.kolk@gmail.com on Apr 14, 2018
Drinking water not available today april 14th and they are selling water bottles in higher mrp. Other foid items are also getting sold here at higher price.

Movie start time is 11am today but its starting after 20 mins. It is wasting our time. Its not the first instance. These...
Complaint comments  Read comments Complaint country HyderabadComplaint category Cinema

PVR Cinemas — cancellation of ticket

 likki on Apr 13, 2018
Hi sir/madam,

Unknowingly i have booked tickets for a wrong show @ pvr punjagutta.
Due to some emergency i can't take up that show so i request you to cancel the tickets and grant refund of my money
Id - sagirajumounika@gmail.com
Contact no. [protected]br...
Complaint comments  Read comments Complaint country HyderabadComplaint category Cinema

Cinepolis India — cinepolis royal meenakshi mall

 Madhulika Sharan on Apr 13, 2018
Hi, i have just done an online booking for tomorrow sat 14th april 12:25 pm show for october movie. My credit card has also been charged and i can see the 3 seats alloted to me on the screen.

However i have not received the confirmation email and the confirmation sms on my email...
Complaint comments  Read comments Complaint country BangaloreComplaint category Cinema

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