Cinema Complaints

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Cinepolis India — amount debited but tickets not booked. no refund even after 2 months

 sriram pavan on Jun 23, 2018
I have tried booking tickets on 7th April 2018 and amount got debited but not received any confirmation.

After follow up with HDFC team, they've given the confirmation ID with which transaction is done.

As per your confirmation to the bank, Transaction is successful....
Complaint comments  Read comments Complaint country BangaloreComplaint category Cinema

Chandni P — ticket not booked but money debited

 Chandni Peris on Jun 22, 2018
I have made a purchase of 2 tickets for the movie ocean's 9 for sunday 6.45pm at cinepolis orion east mall, banaswadi, bangalore via your terrible app cinepolis. After i pinched in my otp and made the payment and my money gets deducted i have received no tickets. Is this some sort of a scam???...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — ticket booking with incorrect cinepolis booking id-5424698433

 Deepesh Rawat on Jun 22, 2018
Hi,
We require support in getting the booked tickets transferred to other location cinepolis theatre.
Incorrectly booked to - cinepolis rohini unity mall_1735 hrs

Need to be booked to - cinepolis v3s laxmi nagar_2005 hrs
Movie name - incredible 2
br...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — tickets booking failed but money debited from my bank account

 Raquel on Jun 22, 2018
I've booked three tickets through cinepolis app on[protected] for a telugu movie sammohanam, for 07:25pm show on the same day at cinepolis mantra mall. I haven't recevied any confirmation tickets through mail or sms, also i've checked my cinepolis app. But rupees 450/- (Four hundred and fifty)...
Complaint comments  Read comments Complaint country HyderabadComplaint category Cinema

PVR Cinemas — unethical behaviour

 sumit627 on Jun 21, 2018
I am a regular customer of pvr and we as a family really enjoy the experience you provide. We have been visiting pvr from last, i suppose 10 years, at various locations including delhi, gurgaon, ludhiana etc. I would like to share one bad experience with you which we faced recently in ludhiana,...
Complaint comments  Read comments Complaint country LudhianaComplaint category Cinema

PVR Cinemas — no service proper at cinemas

 Abdulnaeem khan on Jun 20, 2018
I am watching movie race 3 at pvr cinemas nanded no ac working and sound properly in audi 3 and no proper cleaning service at audi 3 at time 10.45 pm so please take actions against on this it's very problem to seat and watch the movie for without ac at audi vry prblm to see the movie our seat...
Complaint comments  Read comments Complaint category Cinema

Justetickets.com — money refund

 gayatri lekkala on Jun 19, 2018
Dear sir
this is gayatri

I have booked online tickets total 3 tickets on[protected] may 24 1.29p.m mahanati movie at[protected] on 3.10 show, S2 theater in nellore, but i did not received message for booking seats. And my amount is debited from my debit card rs.497.79....
Complaint comments  Read comments Complaint country NelloreComplaint category Cinema

Inox Leisure / Inoxmovies.com — not telecasting the movies in english

 Dinesh Krishna on Jun 19, 2018
Dear Inox, we are happy for your presence in Kurnool City in Andhra Pradesh, but we like to enjoy the English movies in English language rather than local languages but you have telecasted deadpool 2 only in Telugu language without any English movie, but please this time telecast Marvel's Antman...
Complaint comments  Read comments Complaint country KurnoolComplaint category Cinema

PVR Cinemas — compulsory to buy popcorn & cold-drinks on morning shows.

 BHAVESH NANDPURE on Jun 19, 2018
It is made compulsory at pvr nasik to buy popcorn & cold-drinks with each ticket during morning show. However it is nowhere written anywhere on pvr site or on any terms & conditions that consumer need to buy it compulsorily. It's really a matter of concern that the workers also say that either...
Complaint comments  Read comments Complaint country NashikComplaint category Cinema

Rekha — regarding serial

 Rekha S R on Jun 19, 2018
Please show deepa as intelligent lady to catch hold of culprit and not always crying doll. Karthik being a doctor he can do a test himself to check if he is able to make deepa pregnant. There is no love sequences between both, its only torturing deepa. And how many times monitha escapes, it's...
Complaint comments  Read comments Complaint category Cinema

PVR Cinema — compulsion of taking food voucher and dirty toilets

 Pragati91 on Jun 19, 2018
I went to a morning show, when i asked for a ticket, he added a combo voucher which i refused to take but he said tbat it is compulsory.. So is it really compulsory if we dont want?? Yaha pe sirf logo ko loot rahe hai.. So take a action as soon as possible. They are just taking an advantage...
Complaint comments  Read comments Complaint category Cinema

PVR Cinemas — refund of my money

 umesh21 on Jun 18, 2018
Dear sir
I book the ticket in pvr ambiencs gold nd the payment was succesfull from my account but the ticket was not booked
The detail is as under
Your a/c xxxxxxxxxxxx726 in new delhi-jamalpur-haryana debited inr 2464.00 on[protected] by trf. Avl bal is +19547.00
br...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — payment reversal

 DisappointedwithCinepolis on Jun 18, 2018
I booked 2 tickets using cinepolis india app. My credit card was charged but the booking failed. When i visited their website, faqs mentioned that i had to wait for 3 weeks and the payment would reverse automatically. There was no reversal after 3 weeks. Faqs mentioned an email id to be contacted...
Complaint comments  Read comments Complaint country PuneComplaint category Cinema

PVR — pvr making consumers compulsory to buy combo with tickets

 ankit10102000 on Jun 18, 2018
Today i went to buy tickets from pvr box office in kota. The ticket cost was around rupees but the person asked me for more money as he said that it is compulsory to buy a food combo worth 200 rupees. When i said i dont want to buy it he said that it is compulsory to buy the combo.
Thus...
Complaint comments  Read comments Complaint country UdupiComplaint category Cinema

PVR Cinemas — not able to apply app100 promo code

 santhosh mohan on Jun 18, 2018
Hi team,
As a first time pvr app user, i'm not able to apply app100 code, when i enter the code it says the code is already used, but i haven't used it. Please investigate and help me get a resolution asap. As i have a plan of watching a movie tomorrow with my family i kindly request...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — movie ticket booking pondicherry

 shiva cmrl on Jun 18, 2018
On sat, 16th i booked ticket for jurasic world for 6.30 pm show at muruga theater, pondicherry. First i booked seat nos e10 to e7 (4 tickets) the booking id muth[protected]. Amount debited but i didn't receive any confoirmation. Hence i booked 4 more tickets for the same show vide id no. Muth[protected],...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — over pricing on food & beverage

 chinnulu8 on Jun 17, 2018
In inox multiplex theaters the are charging over prices on food items,

For large popcorn (Quantity not mentioned on bill or on item pack) they charged 105 rs as a price

For large coca-cola (Quantity not mentioned on bill or on item pack) they charged 105 rs as...
Complaint comments  Read comments Complaint country VizianagaramComplaint category Cinema

Goodwin Cineplex Serampore — ac was not providing coolness at the rear seat of rs 120/- ticket row

 Partha Sarathi Lahiri on Jun 17, 2018
Sir
While sitting on the seat of rs. 120/- row at the side at 5pm show on 16/06/2018 witnessing uma bengali show we’re feeling too hot in ac hall. Informed the ac staff of the hall but he did not pay any heed and urgued badly. Enjoyed the movie with tensed mood caused bitterness in...
Complaint comments  Read comments Complaint category Cinema

Justickets — amount debit but ticket msg not received

 Vinodh Kollipara on Jun 17, 2018
Dear sir,

We herewith booked the ticket in sangam cinema hall in vizag in just tickets website payment successfully done and amount debited from my account but ticket no not received.

Our payment order no. Is c1806170945186351741128

Please be allot...
Complaint comments  Read comments Complaint category Cinema

Cinemax — bad experience in multiplex

 Ankit1908 on Jun 17, 2018
Two days ago i visit your cinemax, redcarpet, ahmedabad branch to show moovie in screen 3.
When i check my seat in b row i confused coz seat no. Not proper mention. Other thing is seat too smelly and cover wornout. Also have seat recliner not stand proper.
Totally bad experience.....
Complaint comments  Read comments Complaint country AhmedabadComplaint category Cinema

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