Cinema Complaints

My son and I have been Cinépolis patrons for years. As of today, we have Rs. 100 each in our respective Club Cinépolis accounts. The points expire tomorrow.

Today, my son visited Cinépolis - WestEnd Mall (Pune, Maharashtra) to redeem the points and watch a movie. There was...

During the start of the 1455 MIB show in screen 2 of PVR Eternity Mall Nagpur, a man didn't stand during the National Anthem. I lodged a complaint with the staff member distributing the 3 D glasses but he didn't take any action. As per the Honble SC order, it's the responsibility of the movie...

I got a coupon for salted popcorn but due to certain circumstancesi had to delete all of the data from my phone (with the coupon code) which I had not used I am a member of PVR privileges so I got the coupon for see movies. So can I get another coupon for salted popcorns. I have an right to...

I am asked to keep my umbrella with security and it is explained because is security reasons. I am not understanding the motive behind this. Umbrellas are even allowed in checking baggage and if required security can open and see it. It was dry and I was very much irritated with this non reasonable...

Sir, this is about pvr Hyderabad central . I was about to purchase a small size cooldrink ( pepsi), which they said they cant give small size only regular size is available. Do i asked them to give regular size for which i have to pay Rs.240/- . Sir thi cooldrink would be of Rs.20 in general...

I had received a message on[protected] for movie tickets booked for free popcorn which was valid till[protected].when i had gone to collect it they said that it is already used. The message received is copied.

Dear PVR Privilege Member, your love for movies got you a FREE LARGE...

Hello sir,
I usually go for PVR as my entertainment source. We already use to have food combo which includes 2 small Pepsi and one tub cheese popcorn, this use to be already overpriced at rs 390. Today when I asked for the same they said now they do not provide it anymore instead they...

Yesterday we have gone to inox for a cinema of ollywood and yesterday was June 14th my 3 seats Ry B2, B, B4 wear smelling as we are spending so much money so why don't you clean the floor and the floor was all weat we complained the manager that their was some cool drinks was fallen so he changed...

I booked my ticket through bookmyshow portal for mib international on june 15, saturday2019 afternoon 2:15 show. In interval i ordered couples combo for snacks invoice number is :107900 as soon as i got my snacks i went to screen 3 seats number d12, d13 instantly before entering screen 3 the...

Cinepolis theater management is collecting parking fees which supposed to be free of cost.

Food prices are too high in Cinepolis theater cafeteria. For ex : small pop corn costs 250 INR

Please take action against parking fees collection and food, beverages charges...

Me and my family was entering to Cinema hall after purchasing ticket in raipur city 36 mall raipur, I was been informed prior purchasing ticket that AC is not working, I just asked let me check how much. AC is working then we will think of seating or not, we didn't ask for any refund he started...

I was trying to book 6 tickets to the malayalam movie "VIRUS" and used freecharge as the payment medium. The amount was charged at Rs.815 and was confirmed paid by the freecharge team. At the last page of the booking, bookmyshow just redirected back to my home page and nothing shows up on the...

Hi PVR Team,

I am your regular customer with the registered mobile no [protected] you can check how frequent I visit to PVR. Cinemas.

As this is my worst experience I faced in PVR Cinema, EDM Delhi NCR
As I am watching afternoon show of Bharat movie(14:40...

When are you guys going to stop telecasting this nonsense show? Vijay TV always telecast quality shows and this show adds no value to the channel or viewers. I am not a regular drama person but sofar I think this is the worst show I’ve watched in the past years.

There is no...

Dear cinepolis, I am a regular moviegoer and I visit cinepolis very often . Recently I visited cinepolis manjeera mall kphb twice with in a gap of a week . Both the times the options I choose where out of stock like pasta Greek salad lemonade and to my surprise, yesterday when I asked to give...

Pvr ticket counter k3c mall karnal, haryana. I have asked pvr employee for 2 ticket of bharat movie and she refuse tu give classic ticket and insit on taking recliner ticket. When i ashed her why? Her lame answer was 9 am tickets for classic seats can't be booked from ticket counter, as pvr...

I am currently in my seat along with my wife and 2 year kid amd our seats are damaged and broken... I have taken vedio as well of damage and we got escaped from a serious injury... Call me at[protected] to discuss this and i would like to take this to consumer forum... I am watching Bharat at...

Seats were available at the back however they told us that only rows at front are vacant
I checked it on book my show and got to know that seats are very much available. I am very disappointed by this kind of dealing at such reputed cinema
Now they are not even ready to give...

I booked two tickets for Xmen dark Phoenix in inox regalia mall bbsr. They did not allow us as the booking reference showed invalid. I had booked through Paytm. After talking to some higher authorities they allowed us after the 20 mins of the movie. If customers book for a movie and see 70%...

Dear Cinepolis team,

Why you are vesting time of costumer by putting so many advertisements. It is horrible and too much irritating.
We are paying 230 rs. Per head for watching movie not for watching advertisement.

You have not right for vesting costumers...