[Resolved] Fiat Company For Cars. — Non-availability of car spares.

amjad hussain.

from New Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh

I am the owner of Fiat Punto diesel car and my car needs urgent replacement of clutch plates and release bearing which I am unable obtain in all the service workshops in hyderabad since a week. I am put to untold misery because of non- avalabity of spares neither in their workshops nor in the open market and I am forced to put my vehicle off the road. They are lot of similar complaints regarding the Fiat cars and the Company is just not responding to the genuine complaints and rectifying the problems.It is a very pathetic situation and I am confused whom approach to resolve the ethnic issue.Hope something will materialize after this effort.
Mr Amjad.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

amjad hussain.

from New Delhi, Delhi

The authorized Fiat workshops in Hyderabad are not giving the spares as counter sales and mentioning that you have to get the car to the workshop for repair and we cannot issue only the spare parts of the car.This is too much and a monopoly by the Fiat Co. and the authorized fiat workshops who jointly want to fleece the customers.This is the main reason why people are not purchasing the Fiat cars compared to other cars.The Fiat co. should mend their mistake and make the spare parts available over the counters at their authorized workshops and also in the open market so that customers are not made to suffer in order to maintain their Fiat cars. If this change is not implemented as early as possible the I request all the people not to "PURCHASE THE FIAT CARS" AND SUFFER THE FATE FOR BUYING ONE.
Mr Amjad.Hyderabad.AP. My Fiat Punto car no.AP10AS 2559.