Caseitup.in — didn't receive a product.

Address:	India, Ernakulam, Kerala, 682307
Website:	caseitup.in

I ordered a Real Madrid kit from the "caseitup.in" website on September 15, 2019. The expected delivery date provided on their website is 65 days excluding weekends, so I waited patiently for it. But now it's the 105th day of me waiting for it (excluding weekends). Their customer care won't pick up the phone, it's either switched off or busy all the time. And whenever they pick up the call(very rarely, once in 2 weeks) they say I will receive it at the end of the month.

I am including the screenshot of the order details of my product below.