CashBean — cash payment in this lockdown condition

Respected sir,
My name is preena, a citizen of india, i have taken a small loan from the instant personal loan app cash bean. And the due is on 2/4/2020. As u know we are passing through the worst situation due to the corona virus. Rbi its self passed moratorium in emi. But this financial service not giving us time to repay. At this condition we doesnt have any sourse of money to repay. Kindly. Pls take an action against it and help

Respectedly
Preena narayanan