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CashBean — Loan repayment problem

I took a loan last year 2019 with loan account number[protected] from cashbean mobile app. whose main company is PC Finance pvt ltd.
I can't contact them in any way. They are not giving me any way to repay the loan. Also my credit score is going down.
I have been trying to contact them many times but they are not reachable on any number
please help me
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