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CashBean — moratorium

Hi sir,
I am Nizam Uddin citizen of India.
I was taken a small loan from Cash bean app. Before i also take loan sometime and always repay before time but this time due to lockdown and Covid-19 situation i can't repay my loan amount. As per RBI guidelines there is a facility of moratorium then why this facility is not for the cash bean customers..
If Cash Bean follow the guidelines of RBI then please i would like to opt moratorium..
My registered number:-[protected]
Alternative Number:- [protected]
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