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Cashkaro.com — my cashback didn't get tracked yet

I ordered norton security on 6th december 2019 worth 1199 and in cashkaro it showing they will give me 1500 cashback, but my cashback still not get tracked... Help me sir... I ordered norton for cashback... I want my money... It's been 36hours but my cashback still missing... I need my money, 1199is not a small amount... So plz help me with this matter
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My cashback and reward is showing pending status. And its been a week, the status is in pending. Why the status is not showing confirmed after these much days. Do something as soon as posiible.. From many days its showing the pending status... Why its like that?
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