Catholic Syrian Bank — denial of transaction

Address:

South Goa, Goa, 403602

I made a purchase at big bazaar for an amount of rs.1696. Big bazaar claimed that the said amount was never received by them. I went to catholic syrian bank (Transaction complaint no. 308519) who said that my claim was rejected by visa. I received a letter with the above information on 05/01/2017.

It has been over 2 years since this incident, and neither parties, big bazaar, visa or catholic syrian bank has taken responsibility or refunded the amount back to me. Kindle do the needful.