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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Future Group
Customer satisfaction rating: 64%
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2601
COMPLAINTS

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

Future Group

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Address
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India - 400083

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
410
down
158


Mobile:
Mobile:
up
41
down
27

Fax:
Fax:
+91 80 2657 7530  
+91 124 464 1001  
+91 79 3041 3737  
+91 22 6708 9501  
+91 33 3091 7502  

Customer satisfaction rating
64%
Complaints
2601
Pending
0
Resolved
1574
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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 mpkg on Sep 10, 2020
During the period of Covid 19, it was not possible to get the benefit and There is no such clause to expire the balance amount available in my Card.
It is my humble request to you to add the entire balance so that I have continue.
Kindly note your(big bazzar) reference number: BB[protected]
Complaint No.: BB[protected]

Unable to find out the balance amount available in my Card
Profit Club number is [protected]

Complaint Status


[Sep 10, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    Big Bazaar / Futurebazaar / Future Retail / Hometown — Need my experience letter [Resolved]

     Hk08245 on Sep 8, 2020
    I worked in big bazaar (Previous easy day) for 5 and half years, i joined 24/8/2011, and i left out 1/12/2016. After leaving...

    [Resolved]

     Prasanth Dass on Sep 1, 2020
    On 28th May 2020, I purchased a footwear worth of Rs.899/- at Trissur big bazaar branch. Now it is not worth to wear because of quality. Two days back i went to same branch and ask for product replacement. Department manager asking me the bill for replacement.

    Please let me help to get a duplicate bill

    total purchasing amount Rs.1179.00
    Date of purchasing :[protected]
    time of purchasing : 15.58

    Thanks
    Complaint marked as Resolved Sep 2, 2020
    Complaint has not been resolved. I don’t know how they closed this issue without giving proper resolution

    Complaint Status


    [Sep 01, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      HomeTown — Product delivery after awaited more than a month from booking and paid

       anit.stv on Aug 22, 2020
      Disgusting services from Hometown.. I paid amount for my purchases and waited for more than a month after contacting customer...

       raghav bhatia on Aug 21, 2020
      Tax invoice number: — [protected]
      Bought 2 shirts of company "bare", in dec 2019, after wearing for 2-3 times maximum, the shirt got torn/ripped from multiple places.
      The product quality was not good.
      I request a quick replacement or a return for the same.
      I have attached the images also for proof.


      central (a division of flfl) complaint for bare — clothes quality very bad, got torn/ripped
      central (a division of flfl) complaint for bare — clothes quality very bad, got torn/ripped

      Complaint Status


      [Aug 21, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Not got any response from them yet.
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        Big Bazaar / Futurebazaar / Future Retail / Hometown — lack of items available in store

         bhawna nandwani on Aug 13, 2020
        Store publicises in their advertisement and portal and invites customer to visit their outlet and when we reach there are...

        Big Bazaar / Futurebazaar / Future Retail / Hometown — Feminine Footwear Sole Breakage

         Samta Gandhi on Aug 13, 2020
        Dear sir/mam

        I want to draw attention My self Samta existing customer of Reliance Retail Footwear. Actually...

         Ziauddin Uddin Imran on Aug 13, 2020
        My pf number mh/212480/11741


        I worked in big bazaar ameerpet. I want uan number.

        My email id ; [protected]@gmail.com
        [protected]

        Complaint Status


        [Aug 13, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          Big Bazaar / Futurebazaar / Future Retail / Hometown — big bazaar store located in latur, maharashtra not delivering orders and big bazaar support team also not resolving issue

           sushildhole on Aug 12, 2020
          My online grocery order with local big bazaar store is not delivered 10 aug 2020 was the delivery date.

          I tried...

          Big Bazaar / Futurebazaar / Future Retail / Hometown — Profit club card Refund [Resolved]

           Ishan T on Aug 11, 2020
          This is regarding my big bazaar profit club card [protected] for which refund request and all related documents have been...

          Big Bazaar / Futurebazaar / Future Retail / Hometown — hometown cancellation of order 408839956 [Resolved]

           avickc on Aug 9, 2020
          I placed an order and paid which showed failed in portal on 6th august. I got a confirmation only on 7 aug 2020, 16:31. I...

           Suma626 on Jul 31, 2020
          I have placed order for gayle engineered wood shoe rack in wenge colour by hometown
          Price :
          ₹ 6, 999, i;e on 30th july 2020 10:16pm and i did transaction from google pay, the amount debited from my account but order not placed.


          gayle engineered wood shoe rack in wenge colour by hometown price : 6, 999
          gayle engineered wood shoe rack in wenge colour by hometown price : 6, 999

          Complaint Status


          [Jul 31, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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            Big Bazaar / Futurebazaar / Future Retail / Hometown — Fraud job consultants

             Pawan592 on Jul 31, 2020
            Dear sir or mam i have seen a ad in newspaper of job recruitment naming big bazaar requires storekeeper i have called at provided...

            Big Bazaar / Futurebazaar / Future Retail / Hometown — Epf

             Bharat. S on Jul 26, 2020
            Dear officer,  

            I have taken follow up with last 2 to 3 yrs but still i have not received
            Pf in my...

            Big Bazaar / Futurebazaar / Future Retail / Hometown — mrp mismatch and wrong price charged

             anand_aks on Jul 20, 2020
            Dear consumer forum, every time whenever i purchase from big bazaar, it has been noticed that they charged the wrong amount...

            Big Bazaar / Futurebazaar / Future Retail / Hometown — expiry of profit club card

             Sanchita Samantaray on Jul 11, 2020
            I am a profit club member of big bazaar since 2019. My card no. - [protected]. On june 2020, when i checked my card balance...

             Sainath Ravula on Jul 10, 2020
            We are facing problem with back side home people horrible sound's shouting on us thowring materials on us speaking unparmliamentary words on us keeping like balcony to our home in that completely toucher with them please take necessary action on them

            10-10-60
            Girmajipet
            Warangal
            [protected]


            backside home kept seller always discussion with us

            Complaint Status


            [Jul 10, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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              Future Group Brand Factory — Not refunding amount

               [email protected] on Jul 8, 2020
              I ordered many products from brandfactory in 2019, I returned many products due to missing parts and two orders were cancelled...

               Merci Rodrigues on Jul 8, 2020
              I purchase “Ektaa premium jaggery” today and it is rotten and smelling. The pieces seem to have fungus on it. Pls lol at the attached pictures.


              Rotten Jaggery Product
              Rotten Jaggery Product
              Rotten Jaggery Product

              Complaint Status


              [Jul 09, 2020] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                Big Bazaar / Futurebazaar / Future Retail / Hometown — galleri mall security and works not know how to receive customer

                 uday krishna07 on Jul 5, 2020
                Today i went to big bazaar there is one person in entrance he doesn't know how to talk with people i scolded him and i entered...

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