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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Sep 17, 2023
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Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
454
234
Phone
+91 90 0786 2472
316
205
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints(3861)

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R
Rahul TAnk
Sep 17, 2023
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I have purchase Big Bazar Profit Club membership card from Big Bazar at Kanpur. Now big bazar has been closed, and I'm unable to redeem or refund my balance, as all his toll-free numbers and e-mail IDs is closed.
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    A
    Aug 26, 2023
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    Address:Big Bazaar, Metro Junction Mall, Kalyan E- 421301

    Dear sir,
    I was a bonafide customer of Big Bazaar and member of Profit Club. I took a Future plan worth Rs.10000/- in 2021. I was using some part of this plan and stooped shopping in Dec21-Jan22 for some reasons. Suddenly I came to know after Jan22 that Big Bazaar is going for shutdown. It was sold to Reliance group without any prior information to clients. I tried to contact Big Bazaar for refund of my balance worth Rs.6000/- (o/o Rs.10000/-), but in vain. This was very unfair practice by Big Bazar management and they should settle all matters before selling Big Bazaar. They simply cheated us.
    Now I request you to plz look into the matter and do the needful to refund my balance money. FYI.
    Regards,
    Alok Sahu,
    Cell- [protected].
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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      A
      Avyaan
      Aug 22, 2023
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      Reference ORDER No. 74EDMLRGZ dated 15/08/2023 for supply of 5 kg INDIA GATE TIBAR RICE. Payment of Rs 600/- has already made. Your website indicates that product has been shipped on 16/08/2023. However, the same has not been delivered to me so far. Also my several requests for expediting the delivery of the product were not responded. Please either get the delivery of the product expedited or arrange refund of Rs 600/-.
      Jagdish Rai Aggarwal
      [protected]
      Email: [protected]@gmail.com
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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        S
        Suchismita Mohapatra
        from Bhubaneswar, Odisha
        Aug 15, 2023
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        Have a profit club cards and with deposited amount 10000/-, issued by Bigbazaar (Future Group) Suddenly stores closed in March2022. Without any information Future group closed their Bigbazaar stores from Bhubaneswar, in March2022. I talked to the old staffs of bigbazar (currently working with Reliance Smart Bazar), they assured me that it will be refunded via reliance, it's in process. Waiting for the process for last one and half year. I tried to talk to costumer care many times. They assured that it will be refunded very shortly and now their mail id or costumer care number is not working. Plz help.
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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          C
          Chako@1234
          Aug 4, 2023
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          I purchase kodak tv..the tv is 1 year warrenty.. I claim for replacement. But they were not refund or replace.. They were cheating and frauds to consumer. Please take action..
          +1 videos
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            B
            bantoo123
            Jul 22, 2023
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            Profit club card bearing no [protected] was submitted along with required doc (as asked by bigbazar representative in office) i.E. Aadhar card, cancelled cheque to bigbazar office on 11 may 2022 for refund of balance money (rs 7000.00).
            Teh money is not refunded still to my bank account.
            +1 photos
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              V
              vinay.a.verma
              from Pune, Maharashtra
              Jun 30, 2023
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              Address:FUTURE RETAIL HOME OFFICE Tower C, 247 Park, LBS Marg, Vikhroli (W), Mumbai – 400 083

              I had taken BigBazaar Profit club card about 2 years ago. After outlets of Bigbazaar were closed I did not receive my money back. Also many times I have reached out to the same Store (Where Reliance is running their store now) but nobody seems to be taking the responsibility, I met with the person who convinced me to take the bigbazaar card but he also not helping now.

              Can consumer forum help in this regard? Or we just need to consider that Kishore Biyani took the money and enjoying his life!
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                N
                Nitin Sarkar
                from Kolkata, West Bengal
                Jun 14, 2023
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                Address:Home town new town kolkata

                Display item which was damaged and which we had specifically mentioned to not delivered was delivered after days. When asked they denied. The table is heavily damaged.
                +1 photos
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                  B
                  basilpaul2004
                  from Ernakulam, Kerala
                  Jun 1, 2023
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                  Address:Plot:30, MECHIRAPPATTU HOUSE, IRUMPANAM P.O, Ernakulam , Kerala 682309

                  Sir,

                  Please help me get the refund for the profit card club for the Mob : +91 [protected], as I had renewed it for the second time but the company closed after a few months, as for the amount of Rs. 12, 000 to be claimed.
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                    S
                    samirgholap
                    from Vasai-Virar, Maharashtra
                    May 31, 2023
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                    Address:Nalasopara, mumbai, Maharashtra

                    Hi,
                    I worked with future retail ltd from 27 Feb 2015. MD deliberately handed over all store to reliance retail and made reliance smart Bazaar hence staff also handed over to reliance and i resigned on 28 Feb 2022 but my full and final amount not paid till date. Please help me...
                    +1 photos
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                      R
                      Rakesh5700
                      from Noida, Uttar Pradesh
                      May 27, 2023
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                      Refund Membership of profit club
                      Dear Sir

                      I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It approx 8000 rs balance, Request you to get my refund at the earliest
                      Name - Rakesh Kumar singh
                      Membership profit club card number[[protected]]

                      Request you to get my refund at my attached bank account in above membership card.

                      Regards
                      Rakesh
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                        R
                        Rakesh5700
                        from Noida, Uttar Pradesh
                        May 27, 2023
                        May 27, 2023
                        This thread was updated on May 27, 2023
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                        Dear Sir

                        I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It approx 8000 rs balance, Request you to get my refund at the earliest
                        Name - Anuj Kumar Mishra
                        Membership profit club card number[[protected]]

                        Request you to get my refund at below account detail

                        Name of account holder - Anuj Kumar Mishra
                        Bank Name - Axis bank
                        Account number - [protected]
                        Ifsc code - UTIB0003010
                        Branch - Gujeni, Kanpur

                        Regards
                        Anuj Mishra
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                        By mistake wrong information has been shared in above complaints. Kindly close it.
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                          A
                          Anuj Mishra Mishra
                          from Kanpur, Uttar Pradesh
                          May 24, 2023
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                          Address:MIG , 32 SBI colony Barra3 , Kanpur

                          Dear Sir

                          I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It 8000 rs balance, Request you to get my refund at the earliest
                          Name - Anuj Kumar Mishra
                          Membership profit club card number[protected]

                          Request you to get my refund at below account detail

                          Name of account holder - Anuj Kumar Mishra
                          Bank Name - Axis bank
                          Account number - [protected]
                          Ifsc code - UTIB0003010
                          Branch - Gujeni, Kanpur

                          Regards
                          Anuj Mishra
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                            D
                            Dipesh_05
                            from Mumbai, Maharashtra
                            May 14, 2023
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                            Dear Team,

                            I was having Future Pay balance with register mobile number is [protected].
                            But I got to know as future group is not is operational now please refund my money.
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                              B
                              bkmpushpa
                              May 12, 2023
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                              I have bought a profit club card of big bazar having following details :-
                              1. Big Bazar Profit Club Card.
                              2. card no. [protected]
                              3. amount paid Rs. 10000/
                              4 call center no was [protected]
                              after closing of big bazar stores they are not responding their contacxt nos and email id for response have blocked reliance have taken over the big bazar stores they also denying to pay back amount to customers.

                              address was :-
                              Future Retail Limited
                              Regd. office : Knowledge House shyam Nagar Off Jogeshwari - Vikhroli Link Road, Jogeshwari (East) Mumbai 400060 India.

                              my address :
                              brijesh kumar mishra.
                              [protected]@gmail.com
                              phone. no. [protected]
                              m-702 second floor prinston floors mayfield garden near windsor international school sector 51 Gurugram Haryana 122018
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                P
                                Pravankumar
                                from New Delhi, Delhi
                                May 11, 2023
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                                Sir,
                                I have been associated with Big Bazaar as a valued customer for long time.
                                Bhavya Kashyap Refund of Big Bazaar Profit club card [protected]
                                As I was using your D21 outlet dwarka which was shut down.

                                Hence I request you to please refund my Card Balance amount to my Savings Account.
                                Details are as follows

                                Account holder Name: Bhavya Kashyap
                                SB Account Number: [protected]
                                Indian Bank Branch: Mahipal pur
                                IFSC: IDIB000M554

                                Mobile no [protected]

                                For your reference I am attaching My Profit club card and cheque snapshot.

                                Please acknowledge the same.
                                on email [protected]@ymail.com or Mobile.
                                Moreover all the emails sent are unresponded.

                                Bhavya Kashyap
                                [protected]
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                                  M
                                  murari280
                                  from Bhagalpur, Bihar
                                  May 6, 2023
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                                  I have profit club card and 9700/- balance, So please refund my money as soon as possible.

                                  Regards,
                                  Murari Mohan Panjiyara
                                  [protected]
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                                    S
                                    sandeep@4787
                                    from noida, Uttar Pradesh
                                    May 3, 2023
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                                    Address:Plot No.3, Aditya Mall, Vaibhav Khand, Indirapuram, Ghaziabad, Uttar Pradesh 201010

                                    I was a frequent buyer from Big bazar and I purchased USHA COLD PRESS JUICER, MODEL-CPJ382S.

                                    The address of Big bazar was (Address: Plot No.3, Aditya Mall, Vaibhav Khand, Indirapuram, Ghaziabad, Uttar Pradesh 201010)

                                    Now this Big bazar is being purchased by Reliance Mart .

                                    I need a DUPLICATE COPY of the Juicer as its motor is to be replaced and its under warranty, but USHA company is asking for the bill, else i have to pay Rs 5000 ..

                                    Now Big bazar is gone, Reliance mart doesn't have any data of it(as per customer care of reliance mart)

                                    so whom to contact for duplicate bill?

                                    My mobile number is [protected]
                                    email id is sandeep.[protected]@gmail.com
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                                      A
                                      Akanshaaa
                                      from Delhi, Delhi
                                      Apr 29, 2023
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                                      Address:City gold mall near shayamal cross road,132 Feet Ring road, ahemdabad -380015

                                      I have Fixed Diposited an amount of 50, 000 in December 2019 and now in December 2020 it has got matured (maturity amount is 67, 937)
                                      When I asked them for claim there was no response from the company.
                                      They have instructed us to email some documents
                                      I have done all of that but still no action has been taken by the company.
                                      It's 2023april still we are trying to contact them but they are not responding
                                      +1 photos
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                                        S
                                        Shristi95
                                        Apr 25, 2023
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                                        Modular Kitchen Not completed on time

                                        Address:Hometown, Jayanagar central, 9th block, near ragigudda temple, Bangalore, 560069

                                        We had reached hometown for Installation for Modular Kitchen which began on 29th March 2023 .
                                        Initial discussion was done in December and they delayed telling the materials should come from Germany. We have waited for 3 months and yet again we see a lot of issues while installing the Modular Kitchen . Details are mention below :
                                        There is an issue in design. Due to this we are not able open the Door on the doors on the loft....
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