Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

I had ordered some products from Avani riverside mall Howrah West Bengal. But some products were delivered expired and full of insects. I had raised a complaint in the store but didn't get any response from them.

Future pay, , O83, 5OO, 983, 58, , CONTACT SERVICE CENTER TEAM NO..Long since following up for the cashback of Rs.1100 for loading Rs.10000 but cashback not being credited

FP...

This is for the second time i am trying to raise the complaint, really very disappointing with the online services.

My account is with the name of bhawana trikha, and number [protected]. Email address : trikha.[protected]@gmail.Com

i have made a transaction on future pay wallet of 1074 rs to, future retail limited on sep 6th 2021, time : 2.44 pm

this transaction was done to complete my order in big bazaar order, to make the wallet add so i can place the order.

However my account is not showing any order updated but its asking me to pay again.

Kindly confirm my order.

Very disappointing last time also i faced the same issue, i ordered a lot of things but only 50% of my order was delivered.

After payment of 10000 at a time to join profit club membership, the terms of which was to credit ₹1000 every month in my account for purchases. But this month, on 1st Sept, although ₹1000 has been credited in my account but my balance is showing, ₹750. How is this possible, when I have not purchased any item this month.
Even after my complaint three days before, nobody is interested to resolve the issue, best known to the management. Really frustrating in some situations.
Although, having the complaint resolution section, no step has been taken by the management team until the same has been published in Twitter. It also absurd, that after accepting consumer's money, they feel it privileged to set up their own terms without any knowledge or consent of the member.

I have invested Rs.5000/- in the year 2019 under Big Bazaar profit club. Now when I checked the future pay app it is showing my card valid has expired. i was unable to use the card as I have settled in UAE and due to a pandemic situation all the flights are stopped service to India. So I requested the Big bazaar team to settle it to my bank account directly without visiting their office in India. Accordingly, the Big bazaar team has informed me that they have initiated the refund amount of RS. 3800/- after deducting their charges. However, till now I didn't receive the amount in my account. I have submitted all the verification documents, cancelled cheque copy etc on 04th August 2021.

My card number is[protected]. The request number is BB[protected]. Awaiting a favourable response in these regards.

This is neelam Singh, I bought one Sky Bag trolleys[protected], My phone is [protected], [protected], Please check both number and provide me bill, Asap
My trolley is broke now, skybags service asking for bill

This is neelam Singh, I bought one Sky Bag trolleys[protected], My phone is [protected], [protected], Please check both number and provide me bill, Asap

It is regarding the order no[protected] ordered on big bazaar app. I made purchase of 4071.98 rupees. I paid through three EGV of 2000 each. I thought the rest will be in my egv balance. But not they took all 6000 rupees. This doesn't happens in any other egv I use like flipkart, Amazon, myntra, lifestyle etc. Moreover there was no such warning on their app. I even could not find any terms and conditions about egv on their app. I complaint about it to big bazaar. But they refused to listen. I told them to provide me products worth that money i[censored] are not willing to refund. But they didn't agree on that even.

I tried placing order via Future pay app. I have made my payment successfully via net banking on 12th August 2021 and money got debited from my account. Still the order status was pending.
After some time the order got cancelled successfully on the same day. But the money is not credited back to my account it's already 8 days over. Please let me know when do I get money credited back to my account.