Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Hi

I am looking to withdraw my PF ( I worked with Future group in 2010) but I am not able to get in touch with them, I mailed them but they are not responding

My PF ac number is MH38491MH/212480/17940

Hi Team, I tried to call from so long on given no[protected] &[protected] of Big Bazar, But not able to connect due to non existent of nos... Hence writing this mail as complaint Against Big Bazaar/Future group.

Because now a days Big bazaar is not in existence in our area (PCMC). Actually it is acquired by Reliance Smart Bazaar. One time I visited OLD Chinchwad regular location of BIG Bazar in our Area, then we realized that BIG Bazar no more there.

Hence I don't want to continue relationship with BIG Bazar,
And i want my money back, which was loader to purchase profit club cards from BIG BAZAR outlet in our PCMC area.
Also BIG Bazar, /Future Pay site having problems, I tried multiple times.

So finally decide to make complaint in consumer court for worst service to end user/customer, My complaint against all i.e. Big Bazaar/futuregroup/futurepay/ezoneonline/futureretail

My details are as follows
Name Kiran Patil
Mobile [protected]/[protected]
Email: kiranspatil.[protected]@gmail. com

BIG BAZZAR, Profit Club Membership card 10225
Card No : [protected]

Thanks & Regards,
Kiran Patil

I recently purchased a dinner set from them but when I used it, I come to know that it's not good quality. I don't recommend them

My experience with Big Bazar was disappointing. I purchased a sofa which turned out to be defective upon delivery. The quality was subpar, and the defects were evident, indicating poor quality control. Despite assurances of product quality, the sofa fell short of expectations. Dealing with a defective piece was inconvenient and reflected poorly on Big Bazar's commitment to customer satisfaction and product standards.

I renewed my profit club card right before two months when all stores got shut all over in India in march 2022 without any previous information or notice. When we have visited the nearest store many times but no one was present after few months we get to know about the whole scenario and when we asked about the money which got stuck in the membership then they redirected us towards the customer care and the biz bazar email but we didn't received any reply till date. I'm writing this complain in the hope that I'll get my rightful refund.
Regards,
Kamal Kumar

I’m following up from past close to 4 months for defective sofa replacement, all executive are taking months together for closer and never revert back as committed.

1. first sofa i took L shape was delivered display piece, the service person visted to assemble also agreed that it was display one.. it took ages for hometown team to replace.

2. they dint had same peace and had to pay addition money and choose other sofa.

3. The currant sofa has lint from 5month, day by day its increasing.

- i raised this concern and complaint in the month of july end/August
- Representative visited and confirmed that the fabric has to be replaced, its 2months now i dint hear and everday i have to call and there is no responce
- Since its not even a year i bought sofa and this is spoiled, i dnt want any fabric chnage i need the sofa i’m following up from past 2/3 months for defective sofa replacement, all your executive is taking months together for closer and never revert back as commited.

1. first sofa i took L shape was display peace, the service person cane to assemble also agreed that it was display one.. it took ages for hometown team to replace.

2. they dint had same peace and had to pay addition money and choose another one.

3. The currant sofa has lint from 5month, day by day its increasing.
- i raised this request in the month of August/September
- Representative visited and confirmed that the fabric has to be replaced, its 2months now i dint hear and everday i have to follow up.

- what kid of pathetic service you guyz are providing, when we buy furniture u say that ne time service and replacement is avaible.

- Since its not even a year i bought sofa and this is spoiled, i dnt want any fabric chnage i need the sofa to be replaced brand new because have invested hard earned money.

They are pathetic people and there service

Ph - [protected]

Address: E-22, Rose Apartment Sector - 14 Extn, Rohini - 110085
Website: [protected]@gmail.com
Mobile No: [protected]

I have opted a Big Bazaar Profit Club card in month of February 2021.

I have profit club cards no. [protected] with deposited amount 10000/- for card, issued by Bigbazaar (Future Group) Suddenly stores closed. Without any information Future group closed their Bigbazaar stores from Patna Exhibition Road. (Bihar).
That time i had contacted with customer support Bigbazaar(profit Club) as per customer care representative suggestion about dues payment of profit club card no [[protected]] to credit into my bank a/c.no.[protected], Ifsc code. SBIN0001714, STATE BANK OF INDIA. I am also submitting attachment of my 1. Aadhaar copy, 2. profit Club card. But till date no any response received from future group, through future group mail id i.e.[protected]@bigbazar.com, [protected]@ezoneonline.in dated 22 April 2022 and customers support no.[[protected],[protected],[protected]] now all customer support is not working or it has been closed.
Please help me out to get back my amount from future group.

I had ordered the products from Big Bazaar and payment also done but it's not showing anything and they utilise my credit card details and spent money from my card

I have purchase Big Bazar Profit Club membership card from Big Bazar at Kanpur. Now big bazar has been closed, and I'm unable to redeem or refund my balance, as all his toll-free numbers and e-mail IDs is closed.

Dear sir,
I was a bonafide customer of Big Bazaar and member of Profit Club. I took a Future plan worth Rs.10000/- in 2021. I was using some part of this plan and stooped shopping in Dec21-Jan22 for some reasons. Suddenly I came to know after Jan22 that Big Bazaar is going for shutdown. It was sold to Reliance group without any prior information to clients. I tried to contact Big Bazaar for refund of my balance worth Rs.6000/- (o/o Rs.10000/-), but in vain. This was very unfair practice by Big Bazar management and they should settle all matters before selling Big Bazaar. They simply cheated us.
Now I request you to plz look into the matter and do the needful to refund my balance money. FYI.
Regards,
Alok Sahu,
Cell- [protected].

Reference ORDER No. 74EDMLRGZ dated 15/08/2023 for supply of 5 kg INDIA GATE TIBAR RICE. Payment of Rs 600/- has already made. Your website indicates that product has been shipped on 16/08/2023. However, the same has not been delivered to me so far. Also my several requests for expediting the delivery of the product were not responded. Please either get the delivery of the product expedited or arrange refund of Rs 600/-.
Jagdish Rai Aggarwal
[protected]
Email: [protected]@gmail.com

Have a profit club cards and with deposited amount 10000/-, issued by Bigbazaar (Future Group) Suddenly stores closed in March2022. Without any information Future group closed their Bigbazaar stores from Bhubaneswar, in March2022. I talked to the old staffs of bigbazar (currently working with Reliance Smart Bazar), they assured me that it will be refunded via reliance, it's in process. Waiting for the process for last one and half year. I tried to talk to costumer care many times. They assured that it will be refunded very shortly and now their mail id or costumer care number is not working. Plz help.

I purchase kodak tv..the tv is 1 year warrenty.. I claim for replacement. But they were not refund or replace.. They were cheating and frauds to consumer. Please take action..

Profit club card bearing no [protected] was submitted along with required doc (as asked by bigbazar representative in office) i.E. Aadhar card, cancelled cheque to bigbazar office on 11 may 2022 for refund of balance money (rs 7000.00).
Teh money is not refunded still to my bank account.

I had taken BigBazaar Profit club card about 2 years ago. After outlets of Bigbazaar were closed I did not receive my money back. Also many times I have reached out to the same Store (Where Reliance is running their store now) but nobody seems to be taking the responsibility, I met with the person who convinced me to take the bigbazaar card but he also not helping now.

Can consumer forum help in this regard? Or we just need to consider that Kishore Biyani took the money and enjoying his life!

Display item which was damaged and which we had specifically mentioned to not delivered was delivered after days. When asked they denied. The table is heavily damaged.

Sir,

Please help me get the refund for the profit card club for the Mob : +91 [protected], as I had renewed it for the second time but the company closed after a few months, as for the amount of Rs. 12, 000 to be claimed.

Hi,
I worked with future retail ltd from 27 Feb 2015. MD deliberately handed over all store to reliance retail and made reliance smart Bazaar hence staff also handed over to reliance and i resigned on 28 Feb 2022 but my full and final amount not paid till date. Please help me...

Refund Membership of profit club
Dear Sir

I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It approx 8000 rs balance, Request you to get my refund at the earliest
Name - Rakesh Kumar singh
Membership profit club card number[[protected]]

Request you to get my refund at my attached bank account in above membership card.

Regards
Rakesh

Dear Sir

I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It approx 8000 rs balance, Request you to get my refund at the earliest
Name - Anuj Kumar Mishra
Membership profit club card number[[protected]]

Request you to get my refund at below account detail

Name of account holder - Anuj Kumar Mishra
Bank Name - Axis bank
Account number - [protected]
Ifsc code - UTIB0003010
Branch - Gujeni, Kanpur

Regards
Anuj Mishra