[Resolved] Catwalk — Getting wrong products again and again

Bhaktiamit

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.catwalk.co.in

Dear Sir / Madam
I recently purchased three pairs of shoes from online of Catwalk Brand since i am regular customer of wearing this brand and fit .

I had placed an order of Size 39 which exactly fits my legs .However i have received only 1 pair which has right size and fits wherein other two pair is completely miss fit (size printed on shoes is 39 but fit is completely different/ wrong ) .Knowing a brand catwalk i didnot expect wrong product delivery..

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Apr 20, 2017

Complaint marked as Resolved

Catwalk customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Catwalk Customer Care's response Dear Ms. Bhakti,

We apologise for the inconvenience caused to you on your recent purchase with Catwalk. But we would like to inform you that Catwalk does not directly sell online, due to which we have no control over any size or design variation you receive. We request you to please contact the channel through you have purchased as they will be able to help you better. If you could mention which website you have purchased it from, it could reach them too.

Thanks & Regards
Team Catwalk Help