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Catwalk Complaints & Reviews

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Last updated Jul 17, 2022
Complaints 74
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Catwalk reviews & complaints(74)

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I bought two slippers from the Catwalk showroom in sahara mall, Lucknow, about one month back . But when I wore it for the first time two days back the leather from the slippers started to chip off within an hour of wearing, as it was a local one. It was very costly still had no quality at all, I was very dissatisfied and i didn't expected the slippers to wear off this soon. I didn't even kept the bill as i was so sure of ny purchase, but...
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I have been. a regular customer of catwalk footwear never have i encounted a problem where only my left foot pains badly that I am unable to walk and right is fine?how?please tell me what can I do as I feel like this time my money is wasted...
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The heel was used only 3 times since the time of purchase. and now the heel stopper came out. At the time of purchage it was informed to me that it can be repair at any time. service will be always available. Now m calling to the store number all the numbers are not valid. This was not expected from this brand. could you please suggest me how i can get it repair....
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I purchased catwalk wedges from Myntra in March. Now the stitching is nomming out. Sandal are still under Brands warranty.Invoice attached. Plz review.
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    I have bought n catwalk high heel sandle from z squre mall Kanpur. Hardly I have wear it 4 to 5 times only and the strips from sole are removed.or said upper and lower portion are got seperated .and one strips are ronted . Is there any idea how to resolve my complaint as such renowned brand.
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      I purchased a catwalk shoe worth 2000 bucks from Westend mall pune shopper stop. As I was confirm I dont need to exchange it. I didn't keep the bill with me.

      Irony is after 1 day of 2 hour use. Color from shoe came out just like local shoes
      I went to mall for exchange. They denied because i don't have bill. I tried to give my contact no and as well as the card details I made payment with. 2000 loss. I kept the shoe...
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      Sole come out in just 4/5 time use .and inner material just comes out...
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      After only 10 days of buying a pair of heels, the stitched portion of the sole came out.
      Catwalk customer support has been notified about the posted complaint.
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        Bought CATWALK women panelled corporate shoes on 26/11/2021. Sole got ruptured on first use, seems to be manufacturing defect....
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        I have ordered a pair of catwalk sandals form myntra. The size of the product doesn't fit, so I requested for exchange for it. The delivery man came and rejected the product even though the product was not even used. After that they have not contacted. I wanted to return or exchange the product.
        Catwalk customer support has been notified about the posted complaint.
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          I have purchased a women footwear the sole is came out within two month...
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          Hello
          I have order catwalk shoes from Amazon but within one month shoes torn kindly provide me the replacement as its under warranty...thanking you...
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          Dear sir/ madam last month 2 july I was
          Purchase by myntra the catwalk sandal
          But its low quality after 1 month removes sole and crack the leather part.
          Plz resolve my problem as soon...
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          I purchased this product on Aug 5, 2021 but the sole came out just after one use. Please let me know how it can be resolved asap...
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          I bought catwalk denim wedges from myntra before lockdown. I wore them yesterday for the first time. The sole broke the moment i step in the restaurant even though i have hardly walked twenty steps till then. It was so embarrassing and difficult to walk with a broken sole. Totally disappointed with catwalk. Attaching the photos....
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          Kindly restock the product i’m looking for! Catwalk cooper heels...
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          Hello

          I have purchased a pair of Metallic Women's Sandals from your online store on Amazon.

          The purchase was done on 11th April 2021, which is less than 2 months from today.

          I have only used it on a few days and it broke today simply while walking.

          This is highly devastating as you are a renowned brand and I have recommended your products.

          I request you to either...
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          Resolved
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Catwalk — Broken sandals almost new

          Hi, I purchased Catwalk sandals Feb 21, few days ago I found that the sole of the sandals was cracked completely. I have barely used the sandals few times. I request you to please arrange replacement of the sandals or arrange to repair the broken sole. Such poor quality products are not expected from a renowned company like Catwalk.
          Regards
          Shilpi Pandey...
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          I buy footwear from centre point aligarh. Shop keeper sold 2product with tag of catwalk but product was of lower category and not of catwalk.
          Catwalk customer support has been notified about the posted complaint.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I purchased catwalk wedges from myntra and only after a single use the wedges traps and leather torn off it is coming out for such a expensive cost and good brand quality should be maintained please have a look
            +1 photos
            Mar 2, 2021
            Complaint marked as Resolved 
            Catwalk customer support has been notified about the posted complaint.
            Dear Jabe,

            This is definately not the experience Catwalk would want you to have!

            Kindly email us your billing details (Since bought from Myntra- Screen shot of the order page showing the price purchased in and date of purchase should work too!) on h e l p l i n [protected]@catwalkworldwide.com (no spaces in between) and our Team should revert to you within 24 hours!

            Apologies for the inconvinience caused to you Jabe:(

            Thanks & Regards
            Team Catwalk Help
            Jabe's [Complaint's author] reply, Mar 2, 2021
            Please send correct mail id in format
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