[Resolved] Catwalk — product quality issues

anusha_13

from Vellore, Tamil Nadu

Address:

Ghaziabad, Uttar Pradesh, 201011

Hello! This is Anusha Gupta. I bought a pair of sandals worth INR 2500 which got ruined in 3 months only.If i invest such amount of money then I at least expect that the product will last for 6 months. My sandals got fungi, the sandal was actually a leather one. I didn't expect this from a company like CATWALK. The company is known to have excellent quality but now i will disagree to the fact. I would either like you to refund my money or replace its pair. I won't be able to show you its bill, but I hope you will address my concern. Also, the lifestyle stores have database containing previous purchases, hope you can refer from their side. Please look into the matter.

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Dec 14, 2018

Complaint marked as Resolved

Catwalk customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Catwalk Customer Care's response Dear Anusha,

We regret the inconvenience cause to you.
requesting you to mail us the details on [protected]@catwalkworldwide.com as you might be registered with Lifestyle so you can get the data from them.

thanks & regards
Helpline