Cazina.in — Delivering wrong products and no proper refund process

I have purchased Plazo set worth rs799/- and they collected delivery charges 50/- total i paid 849/- but i received wrong product through xpress bee courier. Immediately I sent mail to info.[protected]@gmail.com along with photographs still I didn't receive reply from them and in web site return policy they are asking to send product back by paying money from our pocket. No proper refund policy and delivering poor quality and different products totally it is a fake website, please take proper action against CAZINA website and save many customers