CC Avenue — amount deducted from bank not refunded yet

Address:Mumbai City, Maharashtra, 400005
Website:panshikarfoods.com

On 5 th nov 2018 i made transaction from panshikar website of rs 5700 amount got deducted from account but not received to vendor.
I paid again on 11th from same gateway which was successful.

I called vendor as well he said that he can not do anything. He asked me to complaint on cc avenue website. I went to bank as well trying recover money. Please do the needful asap

It been more than 2 weeks have not received refund yet.

Amount is 5700

This is really disappointing since i have used this gateway many times this is first time i had an issue.
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CC Avenue customer support has been notified about the posted complaint.
Nov 19, 2018
Updated by Namrata Bichewar
CC Avenue Ref No[protected]
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