CC Avenue Customer Care
Avenues India Pvt. Ltd.
| Website: | ccavenue.com |
Address
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West) Mumbai Mumbai City District Maharashtra India - 400054 |
Customer Care Phone Numbers and Contacts
Fax:
Fax:
+91 22 6742 5542
+91 22 2648 0772
Additional info
Delhi
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana
Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081
Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001
Chennai
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana
Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081
Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001
Chennai
S2, Venkateswara Castles, 2nd Floor, #30, Palat Sankaran, Road, Mahalingapuram, Chennai 600034
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Complaints
671
Pending
0
Resolved
114
So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
| Mon | 12:00 am - 12:00 am |
| Tue | 12:00 am - 12:00 am |
| Wed | 12:00 am - 12:00 am |
| Thu | 12:00 am - 12:00 am |
| Fri | 12:00 am - 12:00 am |
| Sat | 12:00 am - 12:00 am |
| Sun | 12:00 am - 12:00 am |
CC Avenue Complaints & Reviews
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I have done a payment to dcrust University as my application fee ₹1000
On 27/07/2021 but the payment is not received...
On 27/07/2021 but the payment is not received...
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Hello Team,
I have booked Bharath Gas cylinder and paid the amount through my credit card. Amount got deducted...
I have booked Bharath Gas cylinder and paid the amount through my credit card. Amount got deducted...
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CC Avenue — Payment made but I don't see an order placed with HomeCenter app
I placed an order in the homecenter, payment was successful but never got a confirmation of the order. When I see the app, I still see the cart with items but amount from my bank account has been debited. Please find below payment confirmation reference number#[protected]Through HDFC Netbanking).
I would request you to look into it and resolve it as soon as possible.
I would request you to look into it and resolve it as soon as possible.
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Was filling the form from Gail india. Did the payment through QR code in Upi option. Money deducted but the process didn't...
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I have done payment for mahatma gandhi university degree fee rs 5000 but during payment websites showing eror now my amount...
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I had made a paymnet through net banking via Deutsche Bank on 10th July 21 of Rs 47223.44. The payment was to Upper Deck Resorts....
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CC Avenue — Payment dispute payment debit from my bank account but not receive payment to receiver
Dear Sir
I am Sandeep singh last saturday i transfer the money to Jana bank account this is my account.i transfer this money via phone pay and the payment was debited from my account on last saturday approxy 12:52 PM on 3-July-2021.
Sir i send you all details about transaction.This payment was not received in Jana bank account.
Please help me to find my payment. Please check the attachment.This payment transfer by cc avenue.The path was cc avenue.
Thanks and Regards
Sandeep Singh
[protected]
KVB Account no.[protected]
Jana Bank Account no.[protected]
Transaction date 3-July-2021
Transaction time 12:52PM
Transaction id.T2107031253141603988225
I am Sandeep singh last saturday i transfer the money to Jana bank account this is my account.i transfer this money via phone pay and the payment was debited from my account on last saturday approxy 12:52 PM on 3-July-2021.
Sir i send you all details about transaction.This payment was not received in Jana bank account.
Please help me to find my payment. Please check the attachment.This payment transfer by cc avenue.The path was cc avenue.
Thanks and Regards
Sandeep Singh
[protected]
KVB Account no.[protected]
Jana Bank Account no.[protected]
Transaction date 3-July-2021
Transaction time 12:52PM
Transaction id.T2107031253141603988225
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Jul 05, 2021
Complaint Status
CC Avenue customer support has been notified about the posted complaint.
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CC Avenue — Payment not credited
I made UPI transaction but it not credited to my account Transaction ID T2107012250206823974237
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Jul 02, 2021
Complaint Status
CC Avenue customer support has been notified about the posted complaint.
How much time will take for resolve the issue
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2 Comments
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Dear CC Avenue Team,
I ordered to MTG Learning Media Pvt. Ltd; for compo pack of Mathematics and Science of...
I ordered to MTG Learning Media Pvt. Ltd; for compo pack of Mathematics and Science of...
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I have made an order to purchase Ramayana books from Gita Press.
I have made a payment through Google Pay and it got...
I have made a payment through Google Pay and it got...
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CC Avenue — Regarding payment of RS 867 not refunding
I tried to make a payment of Rs 867 to future Generali insurance on 18th June, 2021, the amount was deducted from my Union Bank of India account [protected] but not credited to future Generali insurance
Therefore u r requested to refund it at the earliest possible
Transaction reference no.[protected]
Manoj Kumar
Mob [protected]
Therefore u r requested to refund it at the earliest possible
Transaction reference no.[protected]
Manoj Kumar
Mob [protected]
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Jun 30, 2021
Complaint Status
CC Avenue customer support has been notified about the posted complaint.
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I have made a payment of Rs. 570 for 8 books through ccavenue which was lead by www.vridhamma.org
The payment...
The payment...
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Hi Support,
Is CCAvenue payment gateway supports PHP 7.3 version and above because we are facing the issue.br...
Is CCAvenue payment gateway supports PHP 7.3 version and above because we are facing the issue.br...
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I have paid for a application for two time and its paid, came a bank message to me as transfer amount to you . But not application...
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First of all i am a stupid person for not believing my fellow merchants when they told me about how many scams cc avenue has...
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CC Avenue — Payment debited from my account
Actually 5 days before, I did double payment of q 750rs ... Which is 1500 . After that I got a mail from cc Avenue to refund the 750 rs within 2 to 4 working days . But till now I did not get any confirmation
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Jun 12, 2021
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CC Avenue customer support has been notified about the posted complaint.
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CC Avenue — Refund not received1
Yet to receive a refund for cancellation of product of khadims payment reference[protected]. Please check and advise status
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Jun 11, 2021
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CC Avenue customer support has been notified about the posted complaint.
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CC Avenue — Payment failed for a purchase from Avast
I ordered for an yearly subscription for an avast antivirus software and payment was done through ccavenue. Rs 1199 got deducted from my account but payment was not reflected at avast website.
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Jun 10, 2021
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CC Avenue customer support has been notified about the posted complaint.
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CC Avenue — Money was deducted in my account through [email protected] but merchant was not confirmed my order and not showing my order details I
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Jun 08, 2021
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CC Avenue customer support has been notified about the posted complaint.
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Latest Resolved
- Order Awaiting even after payment is done
- My phonepe account got 150 Rs deducted with the name of cc avenue.
- Amount detected from phone pay account but order is not confirmed from max
- exam fees amount debited but payment failed
- Bharat gas Booking
- The payment is confirmed in GPay but there is no confirmation email or message from the seller
- Money got deducted from account but order not placed
- Max fashion order not confirmed money deducted from account
- transaction failed but bank give successful payment receipt
- order not placed - max fashion
Featured Complaints
CC Avenue CC Avenue - AIPMST Exam fees paid but found error after making successful payment through internet banking CC Avenue CC Avenue - refunding payment failure amount CC Avenue CC Avenue - deductions of funds from bank account two times
Complaint Status