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Avenues India Pvt. Ltd.
| Website: | ccavenue.com |
Address
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West) Mumbai Mumbai City District Maharashtra India - 400054 |
Customer Care Phone Numbers and Contacts
Fax:
Fax:
+91 22 6742 5542
+91 22 2648 0772
Additional info
Delhi
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana
Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081
Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001
Chennai
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana
Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081
Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001
Chennai
S2, Venkateswara Castles, 2nd Floor, #30, Palat Sankaran, Road, Mahalingapuram, Chennai 600034
View More Information... Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
| Mon | 12:00 am - 12:00 am |
| Tue | 12:00 am - 12:00 am |
| Wed | 12:00 am - 12:00 am |
| Thu | 12:00 am - 12:00 am |
| Fri | 12:00 am - 12:00 am |
| Sat | 12:00 am - 12:00 am |
| Sun | 12:00 am - 12:00 am |
CC Avenue related photos (375)
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CC Avenue Complaints & Reviews
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CC Avenue — Amount was debited but order was not initiated.
K
Jan 17, 2021
I go through Paytm payment, for ordering 2 customized cases for my vivo v20. The amount of rs 368 got debited and the order was not processed
Complaint Status
[Jan 17, 2021] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
D
Jan 13, 2021
Dear Sir/Madam
We Paid the amount of Rs. 500/- for the Fee of Allen Institute Kota (Rajasthan)The amount has...
We Paid the amount of Rs. 500/- for the Fee of Allen Institute Kota (Rajasthan)The amount has...
CC Avenue — Transaction done but order not placed
I have done transaction of Rs.1278 through phonepe for the order of 2 items in max fashion but the order is not placed, iam student sir, please do refund my money back, thankyou.
Complaint Status
[Jan 11, 2021] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — Money deducted but payment failed
K
Jan 2, 2021
Team,
My money deducted from my account and payment failed for my wi-fi recharge. The amount is approx 4500/-
Need update on this ASAP. None of your support channels are active.
My money deducted from my account and payment failed for my wi-fi recharge. The amount is approx 4500/-
Need update on this ASAP. None of your support channels are active.
Complaint Status
[Jan 02, 2021] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — Bharat gas consumer booking
R
Dec 28, 2020
Iam not able to pay the amount & the cc avenue site is dead. REFILL ID [protected]& ORDER id 116391DATE 28/12/'20. HOW MUCH time that I should waste for gas booking?. Please see the matter & resolve it.
Dr Rajaram N
Dr Rajaram N
Complaint Status
[Dec 28, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — Request cash back
L
Dec 24, 2020
My cash was debited but payment was decline, i want my cash back.
Complaint Status
[Dec 24, 2020] CC Avenue customer support has been notified about the posted complaint.
Updated by Lalawmpuia HangSing Dec 24, 2020 Using Gpay my tranction is complete and cash was debited from my account, later my payment was decline but my cash is not give me back to my account
Post your Comment
B
Dec 24, 2020
I recently purchased item from max fashion app worth ₹349 online on 23rd dec. The payment was successful done through phone...
CC Avenue — exam fees amount debited but payment failed [Resolved]
S
Dec 22, 2020
I paid my exam fee 1150rs on 20/12/2020 evening, amount debited from my bank account but payment failed.
Please take concern and solve my problem.
I attached my phonepe paid receipt and my bank statement .
Please take concern and solve my problem.
I attached my phonepe paid receipt and my bank statement .
Complaint marked as Resolved Dec 31, 2020
Complaint Status
[Dec 23, 2020] CC Avenue customer support has been notified about the posted complaint.
My details
M .Suryakumar
191CT149
Bsc. Computer technology
Dr.N.G.P. Arts and science college
Contact no.[protected]
M .Suryakumar
191CT149
Bsc. Computer technology
Dr.N.G.P. Arts and science college
Contact no.[protected]
Post your Comment
S
Dec 18, 2020
I bought 4 plants for total amount of 1004.40 rupees
Your
Order#76633 on https://www.plantsguru.com...
Your
Order#76633 on https://www.plantsguru.com...
CC Avenue — Payment was deducted from the account but it did not reached
A
Dec 18, 2020
I was paying the enrollment fee of RS 559/- in my college, in which due to the sudden internet problem, the payment was deducted but the college fees were not paid. plz refund my money.
Transaction reference id[protected]
date & time - 14/12/2020 02:14PM
bank name - union bank
NAME - ANKIT GUPTA
MOBILE NO- [protected]
Transaction reference id[protected]
date & time - 14/12/2020 02:14PM
bank name - union bank
NAME - ANKIT GUPTA
MOBILE NO- [protected]
Complaint Status
[Dec 18, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — Amount Paid order not placed
M
Dec 17, 2020
I booked 2 shoes using max fashion app for
a total amount of 999 rupees
I navigated to cc avenue gateway and paid through gpay
Amount has been deducted but order was never placed
Kindly help me
a total amount of 999 rupees
I navigated to cc avenue gateway and paid through gpay
Amount has been deducted but order was never placed
Kindly help me
Complaint Status
[Dec 17, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
T
Dec 10, 2020
NAMASTE SIR
BOOKMYTAB.COM
Wizpad Z1 Pro (10.1 inch, 6GB 64GB, Wi-Fi + 4G LTE + Voice Calling...
BOOKMYTAB.COM
Wizpad Z1 Pro (10.1 inch, 6GB 64GB, Wi-Fi + 4G LTE + Voice Calling...
CC Avenue — Order was not placed
N
Dec 10, 2020
My account was debited but order was not placed
Complaint Status
[Dec 10, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
H
Dec 9, 2020
On[protected].I placed an order from www.ishalife.com of 429Rs and money got deducted from my account but order was not placed....
A
Dec 8, 2020
I recently purchased item from max fashion app worth ₹799 online on 7th December. The payment was successfully done through...
CC Avenue — Order placed, money paid but product not delivered
P
Dec 7, 2020
I purchased a syska trimmer for INR 774/-. I didn't get my order delivered .
No response from cc avenue.
I want my money back.
Order number[protected]
Order date - 23/11/2020
No response from cc avenue.
I want my money back.
Order number[protected]
Order date - 23/11/2020
Complaint Status
[Dec 07, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — Payment Query
N
Dec 6, 2020
I have done dish tv recharge of rs 311 from my dish tv app
While making payment my money was debited after entering otp but still my recharge is not done and also no lt got any confirmation about the payment and recharge
While making payment my money was debited after entering otp but still my recharge is not done and also no lt got any confirmation about the payment and recharge
Complaint Status
[Dec 06, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — Online shopping
K
Dec 6, 2020
I was ordering on max fashion app and paying to CC Avenue via Paytm UPI.
The money Rs 699 hase been debited but the order is not placed.
I want my refund.
The money Rs 699 hase been debited but the order is not placed.
I want my refund.
Complaint Status
[Dec 06, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
CC Avenue — CSC Add Money Top UP
N
Dec 5, 2020
CSC Add Mony Top Up[protected] of
My Bank Account 206 Rs Deduct But CC Avenue Csc Wallet Not Credit
Please Credit My Csc Wallet Amount Credit
My Bank Account 206 Rs Deduct But CC Avenue Csc Wallet Not Credit
Please Credit My Csc Wallet Amount Credit
Complaint Status
[Dec 05, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
Ccavenue — Online shopping
K
Dec 4, 2020
I was ordering in MAX and payment was done via Paytm UPI the payment was done, money debited but order was not placed.
Complaint Status
[Dec 04, 2020] CC Avenue customer support has been notified about the posted complaint.
Post your Comment
Latest Resolved
- exam fees amount debited but payment failed
- Bharat gas Booking
- The payment is confirmed in GPay but there is no confirmation email or message from the seller
- Money got deducted from account but order not placed
- Max fashion order not confirmed money deducted from account
- transaction failed but bank give successful payment receipt
- order not placed - max fashion
- Ccavenue bharat gas online upi payment failure
- Payment deducted but still showing pending
- Unauthorised transaction
Featured Complaints
CC Avenue CC Avenue - money is refunded to my wallet CC Avenue CC Avenue - refund deducted money for registration of tec through amazon pay CC Avenue CC Avenue - Amount was debited but order was not initiated.
This is with reference to your query.
To help you more precisely, we request you to kindly share the transaction details on [protected]@ccavenue.com
1. Order Number of transaction (if available).
2. Amount of transaction.
3. Date of transaction.
4. Bank name, Bank Transaction ID, Reference Number, eg (CCADA2BHF547 or[protected] Authorization number(6 digitAuth code) or trace number.
5. Website name on which you performed the transaction.
6. Email-address and Name entered while performing the transaction.
7. First 6 and last 4 digit of the card if payment made by card
For further assistance, please feel free to revert.
Regards,
CC Avenue Team