CC Avenue
Avenues India Pvt. Ltd.
Customer satisfaction rating: 17%
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671
COMPLAINTS
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CC Avenue Customer Care

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Address
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 6742 5542  
+91 22 2648 0772  

Additional info
Delhi
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana

Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081

Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001

Chennai
S2, Venkateswara Castles, 2nd Floor, #30, Palat Sankaran, Road, Mahalingapuram, Chennai 600034

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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17%
Complaints
671
Pending
0
Resolved
114
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

CC Avenue Complaints & Reviews

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I have done a payment to dcrust University as my application fee ₹1000
On 27/07/2021 but the payment is not received...
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I was doing online purchase from Lenovo website using my HDFC bank debit card. The amount Rs.21224 got deducted from my account...
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Hello Team,

I have booked Bharath Gas cylinder and paid the amount through my credit card. Amount got deducted...
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I placed an order in the homecenter, payment was successful but never got a confirmation of the order. When I see the app, I still see the cart with items but amount from my bank account has been debited. Please find below payment confirmation reference number#[protected]Through HDFC Netbanking).
I would request you to look into it and resolve it as soon as possible.
Jul 18, 2021

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    Was filling the form from Gail india. Did the payment through QR code in Upi option. Money deducted but the process didn't...
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    I have done payment for mahatma gandhi university degree fee rs 5000 but during payment websites showing eror now my amount...
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    I had made a paymnet through net banking via Deutsche Bank on 10th July 21 of Rs 47223.44. The payment was to Upper Deck Resorts....
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    Dear Sir

    I am Sandeep singh last saturday i transfer the money to Jana bank account this is my account.i transfer this money via phone pay and the payment was debited from my account on last saturday approxy 12:52 PM on 3-July-2021.
    Sir i send you all details about transaction.This payment was not received in Jana bank account.
    Please help me to find my payment. Please check the attachment.This payment transfer by cc avenue.The path was cc avenue.

    Thanks and Regards
    Sandeep Singh
    [protected]
    KVB Account no.[protected]
    Jana Bank Account no.[protected]
    Transaction date 3-July-2021
    Transaction time 12:52PM
    Transaction id.T2107031253141603988225
    Jul 05, 2021

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    CC Avenue customer support has been notified about the posted complaint.
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      I made UPI transaction but it not credited to my account Transaction ID T2107012250206823974237
      Jul 02, 2021

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      CC Avenue customer support has been notified about the posted complaint.
      How much time will take for resolve the issue
      Please check screenshot and resolve as soon as possible

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        Dear CC Avenue Team,

        I ordered to MTG Learning Media Pvt. Ltd; for compo pack of Mathematics and Science of...
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        I have made an order to purchase Ramayana books from Gita Press.
        I have made a payment through Google Pay and it got...
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        I tried to make a payment of Rs 867 to future Generali insurance on 18th June, 2021, the amount was deducted from my Union Bank of India account [protected] but not credited to future Generali insurance
        Therefore u r requested to refund it at the earliest possible
        Transaction reference no.[protected]
        Manoj Kumar
        Mob [protected]
        Jun 30, 2021

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        CC Avenue customer support has been notified about the posted complaint.
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          I have made a payment of Rs. 570 for 8 books through ccavenue which was lead by www.vridhamma.org

          The payment...
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          Hi Support,

          Is CCAvenue payment gateway supports PHP 7.3 version and above because we are facing the issue.br...
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          I have paid for a application for two time and its paid, came a bank message to me as transfer amount to you . But not application...
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          First of all i am a stupid person for not believing my fellow merchants when they told me about how many scams cc avenue has...
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          Actually 5 days before, I did double payment of q 750rs ... Which is 1500 . After that I got a mail from cc Avenue to refund the 750 rs within 2 to 4 working days . But till now I did not get any confirmation
          Jun 12, 2021

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            Yet to receive a refund for cancellation of product of khadims payment reference[protected]. Please check and advise status
            Jun 11, 2021

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            CC Avenue customer support has been notified about the posted complaint.
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              I ordered for an yearly subscription for an avast antivirus software and payment was done through ccavenue. Rs 1199 got deducted from my account but payment was not reflected at avast website.
              Jun 10, 2021

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                I ordered some products in Gita press and paid the money through phone pay to ccavenue@icici.my money was deducted but payment not confirmed by merchant and not showing any details in gitapress merchant
                Jun 08, 2021

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